Great service! The man that helped me was knowledgeable about my car and was kind enough to put me…read morewindshield wipers on for me. Not sure if it's considered pricey as I don't shop auto stores often but it was a pleasant experience nonetheless.

They don't deserve one star! Purchased a battery in 2022 and in December 2023 battery kept…read moredischarging, brought the vehicle back to the store and after testing it, they said the battery was good. Same issue again week of February 2024, brought it back and they gave me the same answer, but this time they said "take it to a mechanic". Brought it to my dealership after conducting a Battery Load Test, the battery failed. Brought the paperwork to Advance, with all the proof, vin #, date and failed description, they said they couldn't replace the battery because their device was prompting them to 'good' battery. Unbelievable ! I will take my business elsewhere. The service personnel said they lose money if they made an exchange on a good battery. Bunch of "BULL" but I'm glad to know where customers stand with them.

In the mail Husband got a stellar offer for his 2023 Honda Odyssey, so we went to investigate…read more Julio was our salesperson, and he confirmed the deal. Husband did his homework after Julio wrote up an offer. We returned the next day, and after a few adjustments to the "out the door" total, Husband was the proud owner of a 2026 Honda Odyssey. Julio was a fantastic person with whom to deal. He made the car buying process friendly and pleasant. This is our second car from Courtesy & it won't be our last. They have a wonderful sales team, and the service personnel are also helpful & courteous.

The spam emails continue coming, about 5 a week, despite bringing it to the dealership's attention…read more Terrible business practices.

My recent experience at Mercedes Benz of Clearwater was top notch! Jim Hensel was very attentive…read moreand took his time to show me several models I was considering and I was able to test drive each. The buying process was very easy and when I returned to take delivery of my vehicle it was placed outside front and center with a huge bow! It made me feel very special! After the paperwork was signed I was met by Denis who explained all the features inside and even connected my phone to the car. Afterwards Jim took me over to Service and introduced me to one of the Service Advisors and showed me around the waiting area. My car buying experience was seamless and I highly recommend Mercedes Benz of Clearwater!

I drove a demo at the other MB in Tampa - shared my build details and then they never called me…read moreback and didn't seem too invested in me purchasing a car from them. Naaman was my sales consultant at Clearwater and he did a top tier job. I called Clearwater - got connected with Naaman - he took my order and deposit over the phone. He followed up throughout the process, tracked delivery and sent pictures of the car when it arrived. When I came to the dealership to take delivery - I traded in my car, signed paperwork, transferred plates, walked thru the features and out the door in less than 2 hours! All in All - very painless. He also followed up post purchase. I drive an extra 20-30 minutes past the MB @ Tampa to get my car serviced in Clearwater.

After reading all the reviews of bad service from this location, it would be a waste of time to…read morewrite about the bad service my husband and I received, because it seems like everyone gets the same dumb answer. (We're sorry we fell short of your expectations) No you're not or you would be doing something about the complaints, and getting rid of Shitty employees that have no respect for your clientele.

Why did you give me the phone # of shop ie shop mgr when he's the problem? I asked for franchise…read moremgrs # not Grants. I already gave him multiple chances to do the "right thing" in a calm civil way and he chose not to. I have no interest in talking to him further. ---- Paul N. San Francisco, CA 020 May 20, 2026 I pulled in and requested a price for service before I even pulled into garage. Tech said, oh sure, no coupon for that needed I'll just plug it in. When Grant brought me invoice he refused to honor price me and worker already agreed to. He took multiple times before he asked his colleague. He belittled his colleague and said, "he just cks in cars". He even asked, "if I have it in writing". Of course not. I said, I can't believe you're going this. The agreed price was $140 minus $10. He insisted on $145 and extorted the $15 by refusing to consult w colleague, refusing to give me store owners phone number where I finally threatened to call police for which I didn't and didn't want to trouble them. I asked Grant 1 last time, "why are you doing this" for which he said, $145. I finally called him a "f'n idiot" and he said, "now I'm not going to do anything". No idea what that was as he never offered anything other than full price (coolant). In my 45 years of having my cars serviced, I've never had the experience of "bait and switch", extortion, etc. If the 1st guy wouldn't have clearly agreed I'd probably have gladly paid the $145, but we agreed to $140-$10=$130 I've delayed posting this as I wanted to talk to owner and share even more details. Grant said, "he doesn't care about bad reviews" but that's not fair to owner as there's always a bad seed or an employee who requires retraining. Ive attempted to reach owner by messenger and by text survey; no call yet. Still waiting. Business owner information Photo of Victoria S. Victoria S. Business Customer Service May 21, 2026 Hi Paul, thanks for your feedback. We're sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (727) 219-2698 and ask for the shop manager, that would be appreciated.

I went in this morning and told Michael I need education on how to check the brake and transmission…read morefluids. He was so kind! This store and the one in Elkhart, Indiana where I just moved from, always help me out. Thank you, Annie

I bought a reman alternator recently at this store. The top mount threads were stripped out and I…read moreimagined it would be a hassle to return - electrical part, you must have over-tightened, etc. To my pleasant surprise, they offered an immediate exchange and even upgraded me to a new one, only for the difference in cost. Its not their fault that the first one was no good. They don't make the parts. They just sell them and stand behind them 100%.

Took a fleet vehicle here for an oil change today. When I…read morearrived, no one noticed me standing in the office for two minutes, even though there was no other vehicles, and everyone was just sitting in the shop on their phones. The employee, Kevin, almost seemed offended that I was there, and then was super quiet, and when he did speak it felt like he had an attitude, very uninformative about what was going on or what steps he's taking next, even thought I was standing right there by the counter. Highly recommend some retraining on the customer service aspect of the job. I would NOT take my personal vehicle here for work, I feel like I'd end up frustrated with the lack of communication

Outstanding service! Found a mechanic that does the job right the first time. Great service, price…read moreand reliability. I'm a customer for life!

The advertisement states that free electrical testing includes the battery, alternator, and…read morestarter. However, when I arrived, the employee informed me that they only perform battery testing and do not test the alternator or starter. Advertising a free electrical test while only providing battery testing is misleading and does not match what was advertised.

Getting into my car today I realized a light was out on the back of my truck and it was only 5…read moreminutes till this stores closing time. I called ahead to check if they had my bulb in stock which they did. Dajuan who answered the phone was incredibly helpful, professional, and greeted me at the door with tools to help me swap out the bulb on the spot. I've had great service here before but today Dajuan's customer service was above and beyond. Thank you so much!

Had an emergency with a flat tire and they made space to take my car without prior appointment…read more Fixed the tire so I didn't have to spent in a new one. Was not the cheapest fix, but it was better than paying for a new tire.

I had a notice on my car screen that one of my tires needed attention. I looked up tires places…read morenear me and Tires Plus came up on Gulf to Bay...great happening for me. Felix was awesome, friendly, polite. Kurt the repair guy was also very polite, nice answered all my many questions with respect. I would very highly recommend this company. Being an older well, senior citizen I did not feel threatened at all and again they were so very nice. They replaced my tire as I had two screws in it and could not plug one of them. It did not cost an arm and a leg and as I mentioned I did not feel like they were patronizing me. I really would recommend this company to anyone without hesitation.