Great customer service! Mr Jimmy was straight to the point with no BS. Told me exactly what I needed done and proceeded to have the parts ordered by his service writer. I will bring my vehicles back here as long as I live in Stafford. I'm glad I came to this place. read more

40 mins waiting for a safety inspection mind you when I first arrived there was only 1 car, 4 bays open and empty, anyways 15 mins into it and that car in front of me left, waited nothing, the workers, you could hear them talk having a blast, decided to step outside to look and they're huddled up laughing about other car issues and over price them by 5% more, asked for my keys and left never again what a shit show read more

One stop services took care of me quickly and efficiently. This was my first time here to get an inspection and unfortunately my tire rod was bad but they let me see it for myself and charged me a reasonable price. I love that it's a family owned shop and everyone is very inviting. Definitely a professionalopinion to trust. My old car lives to see another year thanks to One Stop! read more

Honest, fair and diligent garage. They tell you what you need and don't sell you what you don't. Quality work every time I go. Locally owned and operated so it's great to support them. read more

This place is a gem!! I was driving down to Florida and needed a tire check and found this spot. They not only took care of me right away, they provided me comfort that the tires were in good shape ( they didn't try to up sell). Go here. You'll smile read more

went to get an inspection and the staff plus mechanics were very professional fast. The owner waited at the shop for me because I was running late kudos to him. I've been going there for about four years now, and I trust your prices and their information give them a shot. You'll love it to. thanks Matt read more

I had a problem with my car and took it to One Stop Auto.. they did FANTASTIC JOB!!! Emily was very friendly and helpful!! Kory was also very helpful and friendly as well ..WE WILL BE BACK AGAIN and WE WILL RECOMMEND THIS BUSINESS to our friends and family.. KEEP UP THE GREAT WORK FUYS!!! Cathy and Chip Jarrett of Stafford read more

One Stop Auto Service Center - 2004 Toyota Camry and happy customers - Auto Repair Near Me - Stafford, Virginia

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If you're having car problems and need an Honest shop to work on your vehicle then this is the shop. Kevin and Jimmy are good Honest guys and always great you with a smile. Good home town guys serving the community for 40 plus years. read more

Amazing business and amazing people! Took a walk in with no hesitation and provided a great service. Ensured any doubt I had in the vehicle before purchasing and went over any concerns. read more

Okay so must auto repair shops you expect them to be mediocre in smell and appearance. This place exceeds that. First, for big adult kids like me they have a clapboard wall in their waiting area and.... In their bathroom. The waiting area has a vending machine with the best snacks and drinks, a charging station with the USB cables for all devices, a play area for the kids, TV's, and a coffee station. The facility is top notch clean and smells really good. I came on the very last day to get a state inspection and there's no wait. Even the bathroom is great. Most stations look hideous where you feel like you shouldn't touch anything or else you will get dirty. This place is far from that. The front desk staff are really nice and personable. She greeted me with a smile and a joke. Lol. I will definitely come back for my car needs. read more

Jimmy was super professional and very helpful. He kept me posted on progress, let me know about problems he encountered, and charged me only for the fixable stuff even though he spent time trying to fix other things. read more

One of the greatest experiences I have ever had at an auto shop. I mean I came in not very confident because of me previous experiences with other shops and I left with a different mindset about how great customer services is exemplified. Every worker showed me class and was very friendly. The took there time with me and I didn't feel rushed. They informed me every step of the way about my car and didn't try to up sale me to anything. The cared about me as the customer and that's rare. Let's talk about how fast the service was. I am so sold on this business. I was out in no time. I will be coming back. read more

Came in to check my illuminated emergency break light. In addition to finding out what was wrong, they also found some other cause for concern and even took me back to see for myself and explain what exactly is going on and what everything is. Very helpful and brings me to my next point. Communication and honesty!! Hard to find an honest mechanic that isn't trying to tack on extra things just to make a buck. They weren't pushy either at the time of check out. The front desk woman was very pleasant and sweet, the mechanic men who I believe were in charge of the shop were extremely sweet. Not to mention crystal who was running the diagnostic on my car and helped elaborate specifically what it all meant. She was super informative and I could tell she genuinely cared about helping others. Thank you all!! You guys have a great team!!! I hope there's many more years of business for you guys!!! read more

One Stop Auto Service Center ALWAYS provide the highest level of customer service and appreciation by the Front Desk as well as prompt and professional mechanical services. I will recommend them to anyone looking for a great place to get automotive services! read more

Great place friendly, professional service. Always service with a smile greet you as soon as you walk in the door with cheerful hello . Will continue to take both of my vehicles there. read more

Went there October 11 2021 sat in line 3 hours to get a vehicle inspection for 2022. After they inspected my vehicle I went to check on it. My 2021 October sticker was valid until the end of the month. They scraped my sticker and had a failed sticker on my car. I went in to pay for the inspection. They told me the reason why and no offer to repair and re-inspect the lady working there with blonde hair knew I was upset and she thought it was funny. I left and went elsewhere to get my inspection and repair. These people are unprofessional and I can not see how they stay in business but they will never get my or my friends business again. Stafford is not that big and word does get around and also at Quantico as well. read more

I needed a state inspection and they were so fast and nice! Everyone was welcoming and the owner was very informative! They make you feel like family right away!! I definitely recommend this place if you're looking for fast and reliable service with great customer appreciation and service! Thank you One Stop Auto!! read more

I have been coming to One Stop since 1998, its now 2018 and i am still going there. . They have always provided great friendly service. Jimmy, Kevin and the rest of the staff are always willing to answer questions and provide advice. They do all kinds of services from safety inspections to engine overhauls/engine installs. Thanks guys, Johnny read more

Highly disappointed and felt disrespected they this company look to take advantage of my wife and have her replace her front rotors and brakes for $450. Nothing was wrong with her rotors, they just seen an opportunity to possibly get over on someone who wasn't familiar with repair prices. Shop around before you use this shop. read more

After getting ripped off and experiencing homophobia at other body shops, it was a welcome change getting excellent service from One Stop. They answered my questions without making me feel stupid or harassed. read more

This place was warm and welcoming from the moment I walked in until the moment I left. They were honest and told me that my car was not worth the repair cost. Most places would have let me continue to pour money. Mr.Jimmy made me feel like I was talking to one of my uncles and not a man I had just met. He even told me if I found a piece of car to hold me over to let them check it out before I bought it. I still have to figure out my car situation but I have definitely found my new local mechanic. read more

This is the place you need to take your vehicle. From the owner Jimmie, to one of their mechanics, Cody, you will get the best auto care in Stafford. As a former auto parts rep, it is always great to be able to refer people to someone they can count on. Ask around, this shop gets top marks and for good reason. I encourage everyone to give One Stop the opportunity to keep your vehicle running and know that it is in the best of hands. read more

The staff was friendly! I had to get my car towed there on a Saturday afternoon and only actually saw them in person on Wednesday to pick my car up. Had never been there but saw the reviews and took a chance, GLAD I DID! You can tell they actually care about the customer as opposed to just rushing through the job. Will absolutely be using them again! read more

This is my 2nd time at this shop. I truly appreciate Kodys thoroughness and patience today. He figured out a slow leak in my tire and humored me to try really hard to find and fix the problem. Everyone here is always so nice and helpful! read more

My husband and I got our 2010 Honda Accord checked out for us to drive cross country and the gentleman who helped us was amazing! He made sure to listen to every question we had, "no question is stupid," and gave us tips and advice on what signs to look out for and what maintenance to do during our trip. Would definitely recommend. Reasonable prices, good service and people. read more

VERY honest and knowldgable when giving advice or estimates. Had my 02 TJ clutch and flywheel replaced. For this service I only gave 4 stars because my final cost was a little higher than my estimate, but it was still fair because the extra part was unexpected. My family and I have been going to this shop with all our cars since 1978. Jimmy and Kevin are honest and will tell you what is needed and options to the repair. If it isn't right they will make it right within reason. I have recommended them to all my friends, co-workers and relatives over the years and will continue to do so. I have been to the other Stafford mainstays like Eddie's and Kaz's, but have had the BEST service, value and honesty at One Stop. read more

Had a flat tire and they took us right away. We called from 95 south and they were very nice . So thankful as we are from up north and we were certainly treated with southern hospitality! read more

Great customer service. They were able to fit me in a busy schedule and got me out pretty quick for a fair price. Very honest shop!

Friendly staff. Waiting area is clean and kid friendly. Repair fees reasonable and even cheaper than the larger shops.

This was my first time at One Stop Auto Service Center and I must say I am impressed my their hospitality and effort. It started off like this, I called the shop and the service receptionist, Emily, answered the phone. I told her what I needed to be done and she gave me a estimated quote over the phone. I came in the next morning, to have my brakes done. She was able to help me get in and get out of here fast! And Plus they have GREAT WIFI!! I was able to do accomplish a lot of work while I waited. I know if I have car troubles again, I will definitely be coming back to Timmy and Emily for services again. read more

As usual Jimmy and Kevin provided top notch service! There is no better service in StafFord county!! Highly recommen!

This was my first time at the shop. I tell it will not be my last. Thanks to the entire Team for making my experience at your shop worth me stopping through as I was driving up Route 1. I look forward to you working on all my cars in the near future. Thanks a bunch. read more

These guys are great. Always very prompt. I usually call to see how busy they are before taking my cars in for inspection and they're always honest about how long the wait will be. They're usually done before I'm ready to leave. Very comfortable waiting area. read more

My experience here was very nice. An unfortunate situation occurred while on route to work. And they accepted me as soon as i walked in. The staff there are nice and down to earth. Thank you so much for fixing my baby! read more

My family has been using One Stop for years. Even though I live in Fairfax now, I continue to drive down to use them. They have always been honest with me - whenever something is wrong, they take me back to see it for myself. They have fixed my cars, done pre purchase inspections for me, etc. Wonderful people and reasonable prices. read more

Service was 100% as always. Thank you to Jimmy and Kevin for continuing to provide honest automotive services at a reasonable price!

Jimmy and Kevin are outstanding Managers they always make sure you are being taken care of and treat you kindly. I have had a number of issues I have come here for including a brand new engine replacement. Their prices are fair and they don't try to sell you things you don't need. Jimmy even walks me through the whole process showing me what's wrong. I have recommended it to everyone in the area I know. Check googles reviews too read more

One Stop is the best! Quality service! I've never had a bad experience. Fair pricing. They truly care about their customers. Jimmie and Sandy are the amazing! In the four years I've lived in Stafford I have never taken my car to anywhere else. They are honestly worth every penny. One Stop Auto is amazing! read more

How the helllll does this place have such good reviews? I went in with my SUV for a $166 diagnostics check and they told me it will be done in an hour and a half and they would call. This is just to check why I have a light on my dash, that's it. Of course no calls or updates I had to keep calling to figure out when it's going to be done. Well 2 days later I finally got it back.. I let this slide because I just want the light OFF and if they can "diagnose" it in 2 days then whatever! Well of course they can't big surprise and they told me they can do their part for $800 but I have to ultimately take it to the dealer. Like what? So I'm going to pay 800 bucks for you to do your part and then take my car to the dealer so they can actually fix it? haha! What? Also another nice little surprise was not only are they not capable of fixing the issue but they created MORE ISSUES woww when I got my car back I had MORE DASH LIGHTS ON ALMOST ALL OF THEM. My right headlight was OUT also like what the hell? I didn't find that out till the next morning when a cop told me. With all my dash lights on in my face from one stop auto I was like .. of course it is. When I called the lady with an attitude at the front desk she said it wasn't us and that headlights do go out all the time it's just a coincidence that it was on before I took it in, and now it's off less than 12 hours later. Lol get outtaa here I haven't had either headlight on my car go out the entire 3 years I've had it so it's just a coincidence that I just had my car worked on for 2 days and I know parts were taken off and na it couldn't be them and they would have to CHARGE me again to fix it. Obviously I'm going to fix that myself but damn the way they handled it.. very poor. They would probably of charged me another diagnostic fee to top it off too! Like did you not even bother to check on your work at all? So that is a nice $166 waste of money because now when I took it the dealer they had to run their own diagnostics check for another $130 which makes sense but yea "one stop" got beat in price by a DEALER like what? rofl! The dealer also fixed the headlight for free and I didn't even TELL them about it LOL and oh guess what they said my shit was UNPLUGGED.. yeaa the headlight AND those extra lights that came on the dash after I received it back from One Stop .. yeaaa that's so sketch. They also fixed my light on my dash. I have never trusted dealers because of word of mouth and horror stories but damn One Stop Auto made the Hyundai dealer look good damnn that's sad. The guy who worked on my car was some arrogant bald guy who said he could easily fix it after I told him it's not gonna be that easy after explaining the situation. I don't give the lowest rating for places that easily. This place truly earned it like they were participating in a contest for being absolute shit. Whenever someone asks anything about mechanics I'll be sure to make sure they don't go to one stop auto the worst shop I've ever been to and I've been to jiffy lube. All in all the only positive about this place was that the owner was nice and seemed to care. read more

Was driving back from DC this past weekend and had brake problems. Started panicking at 3:30pm looking for a place to fix it so we could be on our way in the morning (staying with friends for the night). Called one place and got a condescending response of how they "get this story all the time" about travelers breaking down in their area. Called One Stop Auto Service Center, was told to bring it in and they'd look at it RIGHT AWAY! While they looked at our car one of the owners came in to check on us and asked if we needed anything to let him know. Not only did they find the parts we needed, but they STAYED LATE TO FIX OUR CAR SO WE COULD GET ON THE ROAD!! By 6:45 pm we were able to leave with a fully fixed car! Went from freaking at at 3:30 pm to having it fixed in 3 hours as a result of the hard work this place put in! Only downside was that it cost us an arm, leg, and rights to our firstborn child to pay for labor and parts, but seeing the service we got (the owner checked with us again to confirm the right diagnosis for our car while it was being fixed), the fact they were able to find the parts, and how they stayed late to fix it, I didn't mind as much. If you have car problems, this is the only place I would take my car! read more