Excellent service all around. I really appreciated the fast response and good communication…read morethroughout the service process. Alexis Auto Repair was recommended by a friend, and I can see why. When the repair ended up being more complicated than originally estimated, they were flexible on the additional cost - which they certainly didn't have to do! - but I appreciated the courtesy and open communication.

Alex's Mechanics helped me out in a pinch, so I wanted to leave a detailed, honest review --…read moreespecially for anyone who, like me, is hesitant about using a mobile mechanic or someone outside of a big-name shop. I had never used a mobile mechanic before, and usually only go with people I personally know or large companies. I was cautious, but Alex's location on Google Maps was nearby, so I initially reached out. At the time, I couldn't get through, so I ended up going to another shop that diagnosed the issue -- but quoted me an outrageous price and told me it would take nearly a week to fix. Later, Alex followed up with a phone call and voicemail. I had already dropped the car off elsewhere but was still checking other shops for faster turnaround and better pricing. While I was trying to text the original shop, I accidentally messaged Alex instead -- which turned out to be a lucky mistake. He offered a far more reasonable quote, was understanding about my situation (I needed the car to get back to a outstate job site), and worked with me on timing. He had the job done in around 4 hours from his intial predication that he gave at the start -- right on target with the estimate he gave in my eye. Despite doing me a favor by fitting me in, he kept me updated every step of the way, even letting me know when a part he expected wasn't needed. He adjusted the final price accordingly -- since the original quote was based on a misdiagnosis from the first shop, which assumed my model had a part it didn't. Alex clearly knows his stuff. He's got the tools, the experience (over a decade in traditional shops), and the professionalism. I really appreciated his honesty, transparency, and speed. I'm definitely going to him again.

I brought in a Stihl blower with a hard start problem. They charged me almost $300 to replace the…read morecarburetor and spark plug. I work out of town so I didn't have a need to use it for a couple months. I tried to use it and it would not start. I took it back and of course they were happy to charge me another $51 to look at it. They got it to start but would not start for me. I purchased a compression tester and discovered the blower only had 70 PSI of compression. Now I have over $300 wrapped up in an old blower that needs to be completely rebuilt. Do not use these people. Any shade tree mechanic can throw parts at something without doing any troubleshooting. Hey Sosebee, I'll be happy to attach pics of receipts if you think any of this is made up but you and I both remember each other. Go ahead and keep being mediocre. It's gotten you this far.

Used to be much more no -commercial friendly when they were in downtown Lawrenceville. I've…read morepurchased and serviced my outdoor equipment for years and the attitude and service at latest location is lacking. I specifically asked for a repair or estimate to fix the mulching deflector on my Honda mower - they said they fixed when I picked up but they didn't. Sad

I had to stop into Advance Auto parts to get wiper fluid and new windshield wipers for my vehicle…read moreand noticed that Shot Vets was set up in the parking lot doing pet vaccines and tests. My fur baby was in need of a heart worm medicine and they were able to see him that momentum too. The vet techs and veterinarian were friendly and professional. I was able to order medication to be sent to my home too. It was wonderful to see that Advance Auto Parts has teamed up with Shot Vets to provide great service.

I will never return to this store! Customer service was absolutely horrible. Didn't get the correct…read morepart and gave them all the right information. I know nobody wants to work in 2021 but come on. Another business in line for being shut down if you ask me!

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

listen women to women Brandy came outside and help me with replacing my windshield wipers front…read moreand back after asking 2 guys for help which failed Brandy came to my rescue thank you Brandy for your service you are amazing. Happy New Years

Just went to the snellville location to get rear brake pads and they were used. Oil on outside of…read morepads with finger prints. You can see the grooves from when they were used. BAD BAD BAD

Did not get to use their service. However, their customer service in terms of getting me the info I…read moreneeded to be successful in my brake repair need was impeccable. Very knowledgeable people and accommodating to their customers.

From the owner: Brakes,wheel bearing, belt, alternator and suspension at your place.read more