Went in at 9:30 at night near closing and still got great service. Had a problem locating the right…read morepart and staff stuck to it until they found what I needed. Thank you

A rude staff, unhelpful, And for an auto shop do not have one thing i needed for a car.read more

Very misleading on pricing. Had to wait three days to get my parts , we were told they would have…read moreto remove the parts after we almost had completed the removal and then charged me a good amount to complete the removal

They are ok! The guy that took me around knew more then the people that were up front working the…read morecomputers/phones. My husband called and repeated himself twice about a car part needed, I drove 35 minutes for nothing. They couldn't seem to listen over the phone and messed up on the part we needed. Told us they had it! Chevy and dodge are two different car names ;-) he even said oh you called in about a 98 chevy (we called in about a 2000 dodge ram 2500) but overall the guy who drove me around was very cool, nice and knew his cars!

Helped me and my husband out when I had a bad acciden. The team went above and beyond to make sure…read morewe were taken care of and quickly.

The prices are way higher than on their website, $2 per person just to get in. The guy at the…read morecounter is usually too busy playing on his phone to bother with customers. You can usually buy new parts elsewhere for the same or less than the used junk they have. Also cash only, no returns, no exchanges, no guarantee.

Went in got fuses and then triple A got me a discount. The employee got me a further discount…read more Ended up paying 50% of what originally I was going to. Super helpful!!

Typical Napa --- a bunch of guys that don't want to help you unless your a regular customer…read more "We don't have the part you need" Can you cross this other part number? "I already checked the first one we won't have that either" Please check this number "We have that part but it won't fit" Please just sell me the part "Fine but it won't work" Part works fine!!! The lady working the register was very nice and friendly and the only pleasant part of my stop at this store!!! If Napa is your only option consider not fixing the car

If you have any battery needs, I highly recommend Ken's Batteries at 3355 N. Bank St. Ste A. They…read morehave great reasonable prices and excellent customer service. Brian went above and beyond to help me when I was in a bad spot. Even gave me a ride to my broken down vehicle and was able to determine my alternator was bad just days after another shop said it was just fine.

Brian was so nice and friendly. He installed my battery at no charge. He knew exactly what kind of…read morebattery I needed for my Subaru BRZ. I would definitely recommend Ken's Battery for all your battery needs.

Horrible ~ have our Rhino for 2 months and three times told it was ready and it ran worse than we…read moretook it to them. over charged us and now we're waiting for the owner to contact us to get some of our money back ~ I DO NOT RECOMMEND AT ALL

My friend brought his car in to get it fixed they broke it instead. Now he's dealing with more…read moreissues than when he arrived. Completely unacceptable. No accountability, no proper resolution. Be careful bringing your car here. I don't like leaving bad reviews, but this was a disappointing experience. He brought his car in for a repair, and when he got it back, it had new problems that weren't there before. We wouldn't recommend this shop to others.

Passing through, had problems with the installation of new batteries, stopped by before closing to…read moreget it done correctly, Nathan was very accommodating and got us going quickly, we went back the next day and he fixed our radio, fixed the trailer connection and light without an appointment and again very proficient and knowledgeable. Grest service. Kuddos!

I don't know what happened. I have been taking my RV to Trotters for about 4 years now. Nathan…read morealways did good work and the prices were fair. I recently had a problem with my steps and the cabin batteries dying even when hooked to shore power. Nathan fixed the steps and told me the cabin batteries were holding a charge. I took the RV home and the next day the cabin batteries were dead. We charged them and hooked them to shore power and the next day they were dead. The internet told me to look for something I was not sure of so I called Trotters and asked them to have Nathan call me when he had time. I live 25 miles from their shop and if it was a quick fix that would be great. Today I got a call from Valerie who said Nathan said they weren't dying there. No offer to answer my question. No offer to take a look at it. Just nothing! If he didn't want to do the job or was incapable of doing the job, just say so, but they gave me nothing! Basically gave me the brush off with no explanation. I know a shop in California that will fix it but I find it sad I have to take the RV 300 miles to find a shop that cares about their customers and reputation.

I stopped to check out a hitch for my truck. The owner was very helpful and explained the…read moredifferences. I bought one and he installed it. Great price, fast service. I definitely recommend this place.

My husband drove 2 hrs to RR Hitches as we live off grid because our spring broke on our water…read moretrailer & we couldn't get any water. The guy who waited him was not pleasant at all & proceeded to tell him that the spring he brought in they no longer made but he had another spring the same size. He didn't mention it might not work. So after my husband got home he found out they (he bought 2 as he figured it would be smart to replace both) wouldn't work as they bowed. He found another spring at our neighbors place and proceeded to replace it. Now we were low on water so he made 3 trips (takes about 3 1/2 hrs because of the road & weight) and after all this drove back to Kingman to return the springs. Another 2 hrs to Kingman & damn if wasn't able to return them as their receipt states you only have 15 days & then if you want cash there is a 25% restocking fee! He bought them on Feb 26, 2026 & today is March 16, 2026 & they are closed on the weekend. So we are out $422.00!! Oh & my husband is a Vietnam Vet too, so being Vet owned doesn't mean much. Though my husband admits it was his fault for not looking at the receipt, I had thought we had at least 30 days to return the merchandise as is the usual policy. We will never return to do business with this company again & I suggest you don't either! They definitely don't care about repeat business!

Limited selection. Everything is overpriced. They got a klr650 that's been dumped with damage all…read moreover it and want full retail for a used unit. 3 year old honda rebel for retail when it was new. Walked in on Saturday and looked at what they had (not much) and laughed at the prices. Go to Vegas to buy a bike. This place is a turd.

Limited selection of new bikes, especially anything not Harley. They do have a good selection of…read moreused bikes though, as well as riding gear and clothes. They also have quite a few trikes to check out if you're in the market for one. The sales peeps aren't overly aggressive which is nice. If you're a Harley fan you'll probably be happy spending some time looking around here, and maybe even walk out with a new set of keys is you're not careful.

1 star quote gets a 1 star review. Was quoted 10 hours labor to fix a 3 inch hull crack. I've done…read morefiberglass and body work before. I personally felt that was a ridiculous number. Took my boat to Havasu, 4 hour repair job at a highly reputable place. If I charged this shops hourly rate for me to make the two trips I would still be under this shops ridiculous quote.

Serviced our 1995 SeaRay 220. Raw water pump, Bravo outdrive and routine maintenance. Did a great…read morejob!! Thanks again guys, Kevin