Came here to pick up my new key and the employee is installing the new one. I got a good deal here…read morefor my first time coming here. I'm definitely coming back here but this time I gottta be more careful. I didn't know that car keys are expensive but I did learn my lesson

getting genuine parts and making sure that they put everything back in place after a repair on a…read morephone guy was nice though

Went in at 9:30 at night near closing and still got great service. Had a problem locating the right…read morepart and staff stuck to it until they found what I needed. Thank you

A rude staff, unhelpful, And for an auto shop do not have one thing i needed for a car.read more

David and Lucky are the best!!! Literally the best customer service I have had the pleasure to be…read morea part of!!! Thanks for everything guys....

They did it again!! I wrote a 5 star review on this company in 2020 for their exceptional customer…read moreservice. I purchased 2 batteries for my boat, 5 YEARS later it was time to replaced them. I pulled in to the shop first thing in the morning and they swapped them out and got us on the lake in no time. Great service and a pleasure to do business with!

We went here because the batteries for our RV stopped working. We purchased them about a year ago…read moreand needed two new ones. As soon as we walked in, we were greeted right away. The gentleman at the front desk was very friendly, knowledgeable, and was able to answer all of our questions. We ended up purchasing two Group 31 batteries. The whole process was quick and easy. We were in and out of Batteries Plus in less than 10 minutes. My only disappointment is that they were not able to locate our previous battery purchase in their system. Since we bought them about a year ago from Batteries Plus, we had hoped they would still be under warranty. Aside from the warranty issue, everything was great and would come here again for batteries!

Today is June 18th, 2026. I bought a new battery here 8/24/2025 for my MX-5. Two months ago when I…read morewas going to work, my car would not start. No sounds, no lights, no nothing. So scrambled to switch vehicles and took my Xterra. When I had the free time, I used the Xterra to jump start the MX-5. I had brand new jumper cables and went to work. Let them both sit. Tried the MX-5 and absolutely nothing. I figure since my battery is about 8 months new, its probably the ignition system. I gotta wait to get ignition funds for that! It can't be the new battery. So my car sits in the garage until I can get it to the shop. I call to get a tow. Nice fella shows up, I tell him what I suspect & why. He gets his jumper box (cool device), let's it sit a minute on my battery, and I saw when he hit the brakes! He had the driver side door open and I heard the chime!!! You'd have thought I won the lottery I was so happy. And then he turned the ignition and the car started right up!!! He said the alternator was good (I know, its been changed) and that the battery was dead. I was shocked but a running car was proof. So he followed me to the shop (Boktor Motors) since I didn't need a tow, just to make sure I got there. Made my appointment previously, gave them my keys and headed home. Missed the call, but my car was ready same day. Did full diagnostic check and it was not only the dead battery but its also leaking acid. I kept my receipt and headed to Batteries Plus as I'd like a refund. Defective items get into the supply chain all the time. No one's fault, but.... I explain what happened to the technician. I have the old battery in my trunk. He brings out his tester. Tells me it reads 3 volts. I tell him my car was more than dead for 2 months. It has 3 volts now because it got jumped by tow truck driver. He proceeds to read the print on the card and tells me the battery was drained by a starter or alternator but he was firm in not honoring my warranty, never mind refund my $195!!! I took my slip and told him I will never come here again. I have BEEN buying my batteries and a few lightbulbs from Batteries Plus for many years. Starting with the location on Craig & Losee. I have 2 vehicles that have gotten their batteries changed there. I love how they have a device that keeps my clock & radio presets alone! But today, I am disgusted that I spent money on a defective part and my warranty is not honored. My car is a 2006 and it is in great shape. Dealer keeps offering, in writing, to buy it. My Xterra was a 2003 (totaled last March) and it had a new battery installed the January before the crash. My Xterra was also kept in great shape. Both vehicles garage in my home. And my batteries have lasted at least 3 years. From other places and then with Batteries Plus. They won't go bankrupt because I won't buy there anymore but I sure will tell everybody I know and damn sure post here. I take good care of my vehicles because I need to get to work and take wonderful trips. This place sure as hell isn't up to the task. I would do a zero score if that was an option.

We have purchased Decca batteries there for the JetSki. We're told they're gel they last a long…read moretime. This is the second battery. This battery is not even six months old charged correctly taken care of correctly and go out to use it and it's dead.. the warranty says under six months so if this lasts so long, why is the warranty only six months. Do not buy deck of batteries from this place they are junk and the owners know they're gonna die. That's why they don't offer a new battery even if the batteries eight months old it shouldn't be dead. They won't honor it. They know they're gonna die so they're selling junk intentionally and recommending it. That's the worst knowing that they're not gonna honor the piece of junk that they're selling. Go to AutoZone and get your batteries there a reputable, reliable honest company. Stop giving our money to these greedy companies that don't give a darn about you or the quality of the junk they sell.

Awesome service and great guys! Fast, friendly and you cannot go wrong with the prices! They…read moredestroy everyone in town. Save your time shopping around and just go see them! Mike and his crew kill it every time -Brandie

I have never been treated so nicely when shopping for wiper blades!! Such kind men that went above…read moreand beyond to help! I will never go anywhere else for auto parts

The staff here is very friendly and helpful, and the store is clean and well stocked. Definitely…read morerecommend for your auto parts needs.

Wonderful!! I'm a women of a certain age.,so when car starts to at strange I become a wreck . I…read morecalled the 888 phone number on the battery and jolinda answered. So nice and calming. Everything will be fine she says. So I go to 4151 w Oquendo rd. Pam was at the desk . Big smile nice friendly greeting . Told me I was just at warrenty. I'm laughing nervously, but with 109 degrees yesterday and 110 all week I knew it wasn't going to be good .Jeremy took a look and said you definitely need a replacement. Nicest gentleman ,he had it replaced in no time. Didn't cost a penny. Everything was extremely professional and friendly. ,I learned a lot about batteries. I should bring it in every so often and they check it for free. No stress couldn't have been easier.a free replacement. Can't beat that but what I truly liked was the care, and politeness I received. A rare thing in business these days. Thank you to Pam and Jeremy and I'll be back !

Interstate Battery lemon car battery for Hummer H2 fail one month after purchase and I have bought…read moreit from pop a lock and they are telling me to take the battery to the dealer company and they will inspect it at my expense

Batteries Plus, specifically Craig, came through for us yesterday. We found the correct battery for…read moremy son's Mini Cooper. The purchase process was quick and easy. Craig was able to reset the battery recognition in the Mini, and we were on our way in and out in 15 min. His pleasant and professional customer service was great! We come here for all of our battery needs and have never been disappointed.

Very good place to get a battery for old watches. The staff is knowledgeable and helpful. They also…read morecarry some very unique gift ideas.

Only go in there if you are a man, I sat there needing help and they asked every man if they needed…read morehelp but overlooked me as a woman!!! Be better please!!!

First of all, Tabitha was awesome. She was very thorough and suggested a few mechanics to help me…read moreout. I choose Blue Angels Roadside Service. They were great also. My overall experience with O'Reillys was exceptional. Thank you Tabitha.

Very friendly and helpful! I really appreciated the time they took to help me find the right…read moremotorcycle battery for my Harley.

I was in a pinch looking for tools to help me put a bandaid on my boat for the day. The young lady…read morebehind the counter knew exactly what I was talking about when I badly explained the tool I need. I forgot the name. I was back on the lake quick.