Much better service than Les Schwab, and slightly better prices, plus locally-owned…read more Went to Les Schwab for years and there were two constants: the waits kept getting longer (and Les Schwab didn't seem interested in doing anything about it), and the prices kept going up. Since going to Little's I've saved over $20 a year, and countless hours waiting.

FIRST, run from this business and its owner as fast as possible…read more DO NOT DO BUSINESS HERE! If you read all of my YELP reviews, you will realize that 90% of them are positive. 4&5 Stars. I only leave a bad review like this one, when the public really needs to know how bad or dangerous someone is! To start with, I am the kind of person that is very easy going and I never get angry and I rarely ever raise my voice. When I find someone honest, I'll do business with them forever! I have a 2004 F-350 that I took to get repaired at this business. In the past 14 months, I brought the same truck here 3 times to have the 4x4 fixed. In total, I've spent over $4,000 at Gription Tire Pros on this problem. They have replaced (All the brakes, Calipers, pads, rotors, Upper and Lower Ball Joints, the wheel hub assembly, the Front axel U joint and seals.....etc, etc...)The 4x4 would engage, but it still made a horrible knocking sound whenever I tried to use it. My third visit to Gription to have them diagnose and fix the problem was two days ago. I worked with Tim, who seems like a really nice guy. Tim told me that the locking hubs needed to be replaced and that it would cost $818 and they needed to kept the truck overnight. I told him, I needed the 4x4 to work, so I approved the work and they did it. When I picked up the truck, I didn't test the 4x4 because it was late and I was going to be driving it on the highway to get home. (BIG MISTAKE) But, when I got home, I engaged the 4x4 and the same horrible knocking sounds were still there. This morning I took it back into them, but this time I was confronted by Jose, the owner. I told him the problem was still not fixed. We did a quick test drive in their parking lot and when he heard the knocking sounds, he put the truck in a stall and up on a lift. I was getting a little frustrated, but I politely asked Jose "Why didn't you guys do a quick test drive yesterday before telling me the problem was fixed"? Jose said "we wouldn't have replaced the locking hubs if they didn't need to be replaced". I said "Ok, but if you drove the truck 10 feet you would have realized the problem with the 4x4 was still not fixed and that's why I brought the truck in here." That was all it took for Jose to completely loose his cool! He said,"Get the Fuck out of my shop"!!! I was shocked that a simple, honest and legitimate question from a customer that has spent thousands of dollars in your business was meet by such anger. He came closer so no one could hear and said, "If you don't leave my shop I'll smash your scull with a wrench"! My truck was still on the lift so I couldn't leave. I walked into the lobby to wait and ask Tim for his opinion about my Truck and the situation. Jose pulled my truck out of the stall and followed me into the lobby. Ranting and yelling at me. The look on Tim's face and the girls working behind the counter was one of shock! I think they kept quiet, so not to get fired. Jose then pushed me out the front door and shut it in my face. I have no idea why he acted so violently and rudely to such a legitimate questions from a paying customer. Maybe it was the MAGA hat I was wearing? Anyway, I immediately drove down the street to Nelson Automotive repair. They diagnosed the problem, A worn out Front Drive Shaft Assembly. They ordered the part and installed it in under 2 hours while I waited. It cost $1,150 ($150 labor and $1,000 for the part) But, It fixed the problem and now the 4x4 works perfectly!!!! If you take the time to read Jose's responses to other unhappy customers, he always blames the customer and accuses them of lying! Don't be fooled by this maniac! Stay far, far away!!!!

All good guys in there that get your stuff or find it for you. Daniel was especially helpful.read more

Knowledgeable staff and good selection of automotive parts and products. They were very helpful in…read moreassisting me in locating a needed part for my Ram truck.

They patiently worked with my schedule. The results were beyond my expectations. Couldn't even tell…read morewhere my deep scratches were. Definitely a returning customer.

I can't say enough about the fabulous service and beautiful work that Fox recently did on my car…read more It's seriously better than new! To me, there's no other place for auto body work!

I've been taking my car to perfection for years, they always do such a great job getting straight…read moreto it and having it done fast! Always worth the quality and time.

Been using these guys for years and it's always something. They do my girlfriend's oil changes when…read moreI'm not around or don't have the time and her truck always has less bolts on it than when it went in. Also noticed they are not changing the filter since the last time I changed it and I'm pretty sure using conventional oil instead of the synthetic that I use and adamantly tell her to request. Could she be forgetting to relay the message? Possibly but not likely. My truck is a whole different story. Took it to them to put pressure sensors on my winter wheels and right off the bat, they charged me double what was quoted. Then when they program the new sensors, they take over an hour and somehow unprogram my original sensors in the summer wheels. Then of course they tell me I need new sensors in the summer wheels so I just purchase an additional 4 which I immediately had problems with the programming and stop working within the year. Management takes no responsibility and claims that I only had one or two sensors replaced and wants me to get receipts from last year and bring my winter wheels in which they retract when I say, "sure I'll go get them". Then they act like I'm wasting their time taking up a bay when they never did the job I paid for in the first place. Long story short, they are either incompetent because they don't know what they are doing or scamming because they do know what they are doing. From the way they treat my girlfriend and the other women that I've seen go in there, not to mention the nonsense way they went about the sensor issue, I'd say their a snake oil selling shop and recommend just going to Les Schwab down the street.

Great cheerful staff. Kept their schedule and prices. Nice maintained facility. Fun to watch people…read morecheerfully hustle.

Robert helped us out with a tire going flat, while visiting the town. He was absolutely wonderful…read moreand went out of his way to help. Very pleasant to talk with and extremely helpful. Highly recommend this place and their impeccable service.

Traveling through Idaho and noticed an air intake manifold was loose underneath my Ford Explorer…read more Went to Six Star, and they immediately took a look, fixed the problem in minutes and got me on my way. Awesome business and personnel (Anthony and Brandon)

Love these guys, gals, and Missy! Been taking our cars there for years! The shuttle service is…read moregreat!

Great group of guys here!…read more The team here really helped me out and did an excellent job on my 2007 Highlander-fitting me in on short notice and doing an entire front and back brake job with calipers and the whole works. I was 5 days out from leaving liberal Livingston, Montana on a quest to find a town where authenticity and God's presence is present, and my breaks started to squeak, so I went to all service tire in Livingston to get everything checked out and balance and rotation for the road trip and they said I needed breaks all around, and I decided if I was going to be stuck somewhere there's no better place than Sandpoint/Ponderay as I passed through twice before and remember how humble and nice everyone was there. I called around not thinking anyone would have any availability, calling Six Star auto first, and the gentleman had a few recommendations, before circling back to Compass Auto Repair - he said, "definitely try Compass first," so I called Compass thinking it was a long shot, and explained the big job in store on short notice, and the gent answering said they happened to just have a cancellation and that he could possibly do it IF I could make it there by 7 a.m. in two days and if they had the parts - super appreciative that there was even a window of possibility, I said I will 100% be there Thursday at 7 a.m. with the caveat I totally understand if they couldn't do it one short notice (I just had a feeling they would make it work). I also called right before they closed and could tell he had put in a long day of service to keep people and their families safe on the road, but he graciously was patient with my complete lack of knowledge on the extent of what the problem might be, and put me in the schedule for 7 a.m. Thursday. I showed up at the appointed time and asked how long it might take just out of curiosity and they said probably would be done by early afternoon, if not sooner. Within 30 minutes I got a comprehensive quote via text explaining thoroughly everything that needed to be done, and it matched exactly what "all service tire" in Livingston said (great folks there too btw). The text was really cool, because it was so quick (these guys don't mess around,) and I approved it immediately - so grateful they were able to fit me in and do the comprehensive diagnosis so quickly. I even called to check to make sure and they were gracious explaining everything. I assumed I'd be wandering around in the hot Sandpoint heat for the next 6-8 hours, but within 4 hours or so I got a text saying it was ready to go (what!?) I imagined what a well oiled operation it was, and had the image of one expert doing one thing, while another was working on another part. The price was exactly as quoted, and even a 3% discount for paying cash! God Bless these men for their dedication, hard work, service, and very fair price for fitting me even on short notice and keeping everyone else safe on the road too. When I went to pay I saw they were booked for weeks, so I was feeling so blessed for them getting in and also the peace of mind that I could travel through the rugged, often steep, pothole covered National Forest roads (I'm too cheap to pay for camping and I like the solitude anyway) without any worry. Quite a few times going down some steep, winding roads I gave thanks and blessings for what they did on short notice and what a good job they did. You will probably want to book more ahead of time then I did. One last thing I almost forgot is they sent me a text a week into my trip making sure the job was satisfactory - who goes the extra mile like that nowadays? These guys do!

We brought our RV to Compass Mechanical Repair in Ponderay with clear instructions about what…read moreneeded repair: an identified exhaust leak, leaking airbag fittings, a front suspension noise, and a general inspection. We explained that the exhaust leak location was already known and easily accessible, and that the airbags simply needed new fittings. These instructions were written clearly on the invoice they provided Instead of performing the repairs, the shop initially billed us over $1,200 just for diagnostics on the issues we had already described. This included $340 to diagnose the exhaust leak, $340 for the airbag fittings, and another $340 to look into the suspension noise (without finding the cause) and $170 for one hour of labor we asked for to check the van for any other issues. They also charged $160 in shop supplies, which we were told is billed as a flat percentage, not itemized. When we asked about the charges, we were told the shop always performs its own diagnostics as policy. They also said "it is industry standard". In our 11 years of full-time RV travel, we've never encountered that approach or been billed in this way. After discussion, they reduced the total to $750, but no repairs were completed. Their brake quote was also about $500 higher than Les Schwab's. Overall, we were very disappointed in the billing process and communication. Based on our experience, we will definitely not return

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!