Robert helped us out with a tire going flat, while visiting the town. He was absolutely wonderful and went out of his way to help. Very pleasant to talk with and extremely helpful. Highly recommend this place and their impeccable service. read more

Officially am an ex- Les Schwab customer after being a loyal LS customer for over 40 years. I did not know Les Schwab has changed ownership over the years. The Les Schwab patriarch died, and it is not the same. Each time I come into the LS store for tires, their "bad news bear" salesperson comes out and informs me I need $2000+ "service" - brakes or a $1300 control arm replacement. I fell for the "you need brakes" for my 2006 Toyota 4 Runner and after the job the car just did not feel the same while driving. I took it back 2 mo later to LS and they said I needed control arm replacement. So I got a 2nd opinion at Lightning Lube and they found the CV joints badly damaged and in need of replacement. While doing that job, they discovered the 'new' calipers (which LS had alledgedly installed) were not new! While at LIghtning Lube, I met another disgruntled LS customer who was getting the work LS had done to his truck fixed and found the same scenario - the parts LS had charged him for and said they installed had not been installed! I escalated my complaint to corporate and that is when I discovered LS was sold out to some French corp. The corp guy did nothing for me. The local LS manager brought over a new caliper and Lightning installed it. My car runs great now and doesn't list to port. Seems you shouldn't trust anything LS says to you and go get a 2nd opinion before handing them $. I use Lighting Lube now. I use Gription Tire Pros for tire changes, they are slighlty cheaper, get the job done quick, and you don't have to deal with the "bad news bear" telling you there is something wrong with your car. Plus, I don't want LS purposefully screwing up my car just to get more money out of me in 2 months! Both Lightning Lube and Gription are awesome, great customer service and quick. read more

If you need expensive tires, do come here. If you need anything else, stay away or go to the CDA store. Had front end work done here and they failed to put the bolts back in my lower splash shield. Of the six bolts holding the splash shield, they installed only two. Luckily I was near an auto parts shop when the shield came loose and was able to fix it. Not the kind of service one would expect after spending $1000 and waiting five hours! read more

After driving for 10,000 miles it's recommended to get your tires rotated, which I did not know until the guys here told me, so brought in my blazer and had my tires rotated... Fast, easy, & free! :) read more

Thanks to Grant and Jon at Les Scwab, 279 Bonner Mall Way, Sandpoint, ID.!!! I recently put on new tires and wheels on my Jeep Wrangler. The dealer balanced the new wheels. After about 500 miles I noted a shimmy in the steering wheel at about 55mph. As we're traveling and pulling the Jeep behind our motorhome, we weren't near the original dealer. I took the Jeep to a well rated tire service store in West Yellowstone, MT. They checked my Jeep and said I needed new ball joints but that the wheels were in balance. With only 35k miles, I didn't believe them. Took it to another shop. They said ball joints fine but tires out of balance. They re-balanced the tires. Driving away, I noted I still had the steering wheel shimmy. Went to Les Scwab in Sandpoint, ID. Explained my concerns Grant and Jon. Jon re-balanced the 1st wheel and came to me and explained what possible deficiencies from the previous balance efforts and what he was doing differently, a dual/two plane balance. Bottom line, Jon was right! My 3 mos saga with the steering wheel shimmy is now history. No shimmy whatsoever. Thanks Jon and Grant!!! read more

Les Schwab patched my tire. I'm used to being taken advantage of so i probably came off as in a bad mood. They were kind to me anyway and provided me a good service and notified me of some other stuff. Thank you. I will update my review if i go back. read more

Les Schwab always treats me well. I go there for tires and tire rotation. I am a satisfied customer

We are here on vacation with a rental car. We got a flat tire. So we went here and everyone that we encountered was kind and helpful. They removed a nail, repaired the tire and got us back on the road FOR FREE! WOW! Who gives that kind of service???? Aaron repaired our tire and he was great but so were the other people that we encountered prior to him. What a wonderful business with outstanding people! Thank you all!!! read more

They replaced my front tires on my Class A motorhome. Quick, friendly and efficient service. All employees that I came in contact with, greeted me and were very courteous. Waiting area is large and very clean. read more

I made an appointment and when I arrive they took my car quickly. I went right across the way to the dollar store to look around and before I knew it they were already calling telling me that it was done!!! I was worried that even though I had an appointment they would take a long time, but that definitely wasn't the case! I am so happy with the service!!!! I will go back and I will tell people about it! read more

I have always taken my car here . They have very good warranties with all their products!

Great service. They took us in right away... Our tire had a slow leak. They pulled it off and checked it and found a valve leak and fixed it, no charge!! The clean waiting room had free wifi, coffee, seats and a tv. I fidnt eait long. He checked the pressure in the rest of the tires too. read more

Les Schwab Tire Center - Nice waiting room - Tires Near Me - Ponderay, Idaho

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Very professional staff. Explained everything clearly and did a great job! We can't say enough about how professional and kind the staff was to us. We are grateful for the GREAT hometown service! Thanks from Steve G., Sandpoint read more

Such great customer service. Always respectful and helpful and friendly and knowledgeable. They haven't steered us wrong yet. We're big fans. read more

A low tire warning on my pick up brought me in. Not my first visit here-the staff has always been the best. Today they topped off my tires - a simple task but when I mentioned to the technician (Aaron) that I had misplaced my tire pressure gauge, he gave me his. How nice is that! read more

Thank you Jordan B. for the amazing service! We are visiting from out of state and realized we had a slow leak in our tire. I'm grateful for his friendly service and choosing to repair it for us at no cost!! Thank you for your generosity and helpfulness. read more

They have great customer service! Anytime I need air they jump right on it. I don't even have to get out of the car. I brought in my new Jeep (not tires bought from them) & they rotated my tires in less than 10 minutes. This place is first class. Excellent service. read more

Awesome customer service! Had an emergency situation with a flat tire and even though they were busy, Sarina and Nick stepped in and got my tire fixed so I could get to the airport in time. Their kindness and care were amazing. Thank you so much!!! read more

Jordan was amazing! He was so polite and considerate! He had us in and out within 20 minutes! I'm really impressed with the professionalism. I definitely recommend this tire center! read more

While on vacation on 8/7/19, we needed help quickly to repair/replace a blown tire. We've been Les Schwab customers for years, and this was one of the best experiences I've had at a Les Schwab store in my life. I was greeted quickly, remembered by name from the phone call I had placed earlier, and my vehicle was assessed and started warranty repair immediately. It was a fantastic example of the Les Schwab promise and will keep me coming back for years to come. read more

Keep in mind my family has been going to les Schwab for YEARS. Today we took our car in after they have already fixed the problem earlier this year. We talked with George and he was so rude! From the get go he didn't want to do business with us even though we do a lot of business with them. This employee SHOULD NOT be allowed to talk to customers! After this we will probably never go back in to this establishment. read more

Went in to have two new studded tires swapped out at my no longer favorite tire store... At first they said they couldn't mount other peoples tires, she then asked the manager and said it was okay assuming I was going to buy two new studded tires. I told her I was only swapping mine out then the manager came out and said they could not mount the tires because of liability. They put the new ones on for us last year by the way.... He just said he would and by the way they already swapped out the studded tires that were not theirs a few weeks ago. Bad business and has now lost several customers times X because of BAD BUSINESS A week ago dropped off a set of chains for repair they never called, I had to call them to find out if they were done or not. Dan Vincent read more

Nice guys. We were here on vacation when our tire/rim went all funny and we weren't sure if something was really wrong or if it was something easy to fix. We pulled up and almost immediately a friendly gentleman came over to our van. He took one look at it, bent down and fixed what was wrong with the rim, then said no charge, smiled and waved us on our way. We hadn't even had time to get out of the car. read more

Huge thank you to this local les Schwab. I had a flat tire on my way back from hiking up the pack river drainage. They sent a truck out to meet me, helped me put on my spare and didn't charge me anything for their time. I highly recommend this local business. They went above and beyond for a customer. Couldn't be happier. Thank You!!!!! read more

Brought in a flat tire and the service was fantastic and the price was right. I highly recommend this place

I broke down outside of town Saturday at 4pm. These guys stayed late to get me back to my vacation! I am in your debt.

The highest compliment I can pay and auto s hop is that I am comfortable sending my wife here. These guys are always helpful, provide good service, and we never feel taken advantage of. read more

Buyer Beware! They sold me an absolute JUNK set of tires, and when one failed less than 3 months and a thousand miles later, they told me I was S.O.L. No warranty on it, no discount on a replacement, nada, they weren't willing to do a damn thing for me. I had my dated receipt and I was in their computer too. But they just couldn't care less about customer satisfaction or loyalty. I will never set foot in a Les Schwab store again, and I urge others to do the same. So long as people support businesses that don't care about customer satisfaction, they'll keep doing business that way. FYI I took the failed tire to Discount Tire, bought a replacement, and was assured they would cover a failure like that if it were to happen to the tire they sold me. Plus they gave better pricing. Discount is a much, much better place for your money. While I was there, I bought a whole new set of tires for my truck. That was a huge sale that Les Schwab never even got a shot at due to the way they treated me. UPDATE 7-14-16 While returning the failed tire at the request of my credit card company (processing a dispute/chargeback), I had the opportunity to talk with someone with more authority. He took care of me and gave me a refund on the failed tire. Had a bit of debate on the nature of the failure, and I maintain that it failed entirely too easily, but it's beside the point, he took care of it. So I've upgraded the review and would like to thank Nick for taking care of the issue. I own three businesses myself, and if there's one golden truth it's that customers are hard to come by, you simply can't let a customer go away feeling like he didn't get his money's worth when he bought from you. You do what you need to do to keep that from happening. Had they just offered me a discount on a replacement in the first place, I would have been fine with it. Anyway, I've upgraded to 3 stars, short of a perfect score due to the hassle factor. But at least they made it right, can't complain about that. Thanks Nick. read more

Very good service! I took my Subaru in for a 4 wheel alignment and they checked my car and were very honest and told me that it only needed a front wheel alignment. They saved me quite a bit of money. read more

I walked in here to buy tires last week and didn't experience any above and beyond customer service at all. I kind of got the fealing that because they were (busy) that they must be making so much money that a new customer doesn't matter to them. After getting a quote for 4 tires I went home and did some research only to find that Discount tire in Coeur d,alene was about 25% less for basically the same tires(Cooper makes many of Les Scwabs tires). I went back the next day with the intent to buy the tires anyway (felt like supporting a local Sandpoint outfit) but ended up backing out when they couldn't fit me in the schedule for that day. The sales persons response was just a generic "okay" instead of a "sorry we couldn't accommodate you" or "we would hate to lose your business" - The whole experience left me with a feeling of them (doing me a favor) for taking MY money. Just wanted to put my honest experience out there for others. read more

Save yourself both money and the insult of being lied to about a so-called "liability" policy by going ANYWHERE else for tires and/or service! I went in with my son to have four brand new non-Les Schwab tires swapped out on his truck. As soon as the guy came in after looking at the tires we had, and told the guy behind the desk that they were Cooper tires, we were told they couldn't do it because of a liability issue. Pffff. When pressed, they explained that it wasn't because of the brand, but because we had bought them online. This is funny to me because I've taken Wild Country tires in before that were purchased online and they had no issue with that. Hmmm. Let's be clear. There is no liability issue. And even if there was, it would be simple enough to have the customer sign a liability waiver. It seems to me that the real reason Les Schwab refuses to service customers in this situation is because they clearly have an internal policy of not supporting any brand other than their own (which is usually much more expensive anyway). To hide behind some "liability policy" struck me as not only dishonest, but insulting as well. All they would have to do is just be honest and explain to customers that the policy is to only support the Les Schwab brand (which I could have accepted). Instead of hearing the real reason for the non-service, we had to listen to the spew about "liability". Very irritating to say the least! Every other tire place around here installs any tire without the same so-called liability issue. How do I know? Because after we had to leave Les Schwabb without getting any service we called around. Walmart, LIttle's, Martin's, Mr. Tire, every other place gladly serves the needs of the customer and will put tires on their vehicle if the tread and general condition of the tires is good. After we left, I called Larry back on the phone to express my disappointment and intention to take our business elsewhere. What a waste of time. All Larry could muster was a pathetic "I'm sorry you feel that way". I tried to express myself as a long-time customer, but he wasn't listening. It was all about the "policy". It was clear that what Les Schwab requires of their managers is to spout the party line at all costs. It didn't matter how many thousands of dollars we spend every year just on the four vehicles in our own immediate family. It didn't matter that our extended and rather substantial multi-generational Sandpoint family supports the Les Schwab brand to the tune of tens of thousands of dollars every year. None of that mattered at all. It seems to me like loyalty to a business should count for something. To be turned away the way we were proved that Les Schwab does not feel the same way. But, we do have the comfort to know that at least Larry is sorry. It is clear to me now that businesses like Les Schwab sometimes just get a little too big for their britches, and then develop misguided policies that ultimately alienate customers like me and my family. I suppose that if they have critical mass then losing a few customers here and there doesn't really impact their bottom line. There is nothing that a customer can do in this situation but take their business elsewhere, and that's what I'm forced to do. I'm sad to leave the Les Schwab habit behind (I mean who doesn't like free flat repair and tire rotation?), but am grateful that there are so many other good options for tires and service around here. read more

We had a leak in a tire on our motor home while traveling in the area. We were taken care of quickly with very friendly service. A big shoutout for these guys. read more

I've been a Les Schwab customer since the '60s and don't go anywhere else if I can help it. The store in Ponderey continues with the high level of customer service that I have come to expect. Yeah, Woohoo! read more

This is a "go to" place for skill, service and care of customers. Don't hesitate just try them!