Tona (I hope I spelled that right) was so helpful and patient. He went the extra mile to make sure we had what we needed to get my car running. Thank you again for so much help! read more

Miguel G seemed like he doesn't like his job. Didn't really know where things were when we asked questions or even about product. & it was just cleaning product questions for inside the car. Idk, just seemed like he didn't wanna be bothered. read more

Great prices great workers. The manager Jonathan has 100% always been able to help me out with what I need if not more. Truly an excellent manager. read more

What GREAT service i got today at this Riverbank Autozone. I have to say, i had been in once or twice in the past ( yr or more ago), and the service was just barely ok. BUT, WOW!! New manager, named Steve, and what a difference!! I needed a new battery, wasnt really sure which one i needed, and im on a budget. Steve was SO helpful. Walked out to my car, got the bettery and tested it for me.. Told me my options, being honest to tell me the difference in the batteries. He even installed it for me. Even the environment inside the store is much friendlier and the store is SO clean. I will be going there from now on!! read more

Terrible customer service. They try to ignore you and when you get their attention it feels like you're inconveniencing them. I bought a part online then realized it was cheaper in the store even with the supposed discount. (They mark it up 25% online then tell you you get a 20% discount) They argued with me for a half hour over a couple bucks. Never heard of a price adjustment? It's common practice in retail. I said well what if I just return it here and then but it again? They said "We can do that." Well thats all I wanted in the first place. Avoid this place if possible. The Oakdale Rd and Prescott Rd stores are great. These people are rude and lazy. read more

Come by on a weekly basis, deal with Cathy and Rith most of the time. Great service, very helpful people. Have had disagreements with other employees, but over all best auto parts in the area! read more

Every time I warranty out a part I feel like I am on trial. I paid for the lifetime warranty. It's not working. Swap out my parts. You're a register jockey not a master mechanic. read more

Javier, great customer service. Went above and beyond customer satisfaction. His sense of humor was outstanding.

Javier at auto zone gets it ! All ways friendly good parts professional always gives me the right part, if I have any questions he always goes out of his way to find out the answer . he's a great asset to your company. read more

Doesn't even deserve a star. My husband was just going to swap out my battery and one of the workers came out to our car with him. We just needed to borrow a tool because my husband knows how to do the rest. This worker took it upon himself to try and take out the battery and he broke my battery sensor! So then he says he'll give me back a refund of what the sensor is worth. I spent almost an hour inside because he couldn't figure it out, mind you we have a baby with us. This was suppose to be a quick in and out trip. Please analyze who you hire. I wasted time and patience and now have to go waste more time ordering a part that this employee broke! A refund isn't going to pay for my time spent, i even had to count my own refund back because he placed it on the counter in a mountain and had to add to I'd twice because it was wrong. So unprofessional. Huffing and puffing and not once explaining to me what was going on exactly. I will never return. read more

I called and spoke to Javier, he was extremely helpful to locate a new battery for my car. I brought it in and he tested my battery, it, along with the alternator were fine and DID NOT need to be replaced. My car in fact was experiencing some serious electrical problems, the battery was not one of them. He told me that the battery was fine and showed that it was charging. Instead of selling me a $150 battery he saved me the cost of trying to fix a problem that was not even the issue. I've replaced the car and I hope I don't need to be in for a long time, but if I do Javier is the MAN! read more

this place is horrible!!. half the time they don't tell you the rught part. they won't even abide by there warranties. they are crooks at this store read more