Tom was so kind and helpful. He guided me to the right product for my car and gave me very helpful information with a smile. I truly appreciate the wonderful customer service. It's not everyday you get to experience it! Thank you Tom and keep up the great work! read more

Tom and his assistant, I think it is Marcelanio, give very good and honest customer Service... that is why I always go there for my auto parts. read more

After dealing with Mistlin Honda (and getting ripped off) for months and no solution to our car problems ‍, we took our Honda to o'reillys to have our car diagnosed for free. They were friendly and gave us the correct diagnose for our car. We were able to purchase the parts needed and do the work ourselves to get our car fixed. I would recommend them to everyone! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Modesto, California

What a nice bunch of guys they are!! Paul helped me with my battery & was so nice & helpful. Truly saved me as I was STUCK. It's hard to find true customer service these days & he was just amazing. I will definitely be coming here for all future automotive needs. read more

Great inventory and knowledgeable staff. Had exactly the parts I needed and at a reasonable price

My experience with the staff at O'Reillys was nothing short of exceptional. Matt and Paul were especially helpful: I had never taken my car battery out and didn't know where to begin, but their kindness and patience was very much appreciated. read more

The whole crew they have here is really kind and helpful. I do not have anybody in my life that knows how to fix cars or knows anything about cars. My car broke down and I went in to buy spark plugs and oil for my car. They always provide great customer service here. Matt greeted me as he was outside helping another woman with her car, and Gustavo helped me pick the stuff I needed within my budget. He offered his assistance to look at my car if I brought it there. You can tell they care about their customers here and want to use their knowledge to help us. There are plenty of women out there that are car savvy and I am not one of them. I really appreciate their patience here and their customer service goes above and beyond. I don't go anywhere else and I only recommend Oreillys to my friends. Thanks again ! read more

The worker with a beard was extremely helpful and nice. Usually go to Autozone--since it's closer to charge my battery (they don't know what they're doing) and the Autozone worker said that it's a bad battery I needed a new one. So I went here because this is where I had bought my battery and it was still under warranty. The worker didn't hesistate to check it (twice) and recharge it before issuing the warrantied battery. Came back to pick it up and was told to come back again if there was anything wrong with it and Autozone tried to scam me. After installing it into my car just now, it started up as if it was brand new reading 13.8V and was stronger than ever. I've never felt a battery so strong after recharging. Don't ever go to Autozone, go to o Reilly instead for quality & easy customer service. That guy really made my day and took a lot of stress off my back. Thank you. read more

Let me say the employees that work here are really nice and will do what they can to assist you. However they are NOT mechanics. O'Reilly's offers a free electrical test on battery, alt and starter. I had one of these tests done and it showed my alternator was failing. I had my alternator replaced at over $450. Still had issues so I brought it back for another test that showed the alternator I bought at this O'Reilly's was failing. Finally took car to a local mechanic who revealed to me my starter was the problem another $600 repair. O'Reilly's is a retail store with retail associates. Again this store has excellent customer service but they are not qualified to diagnose an engine issue even from a FREE test!!!! read more

Responsible, respectful, and exceeded expectations. After a bad experience at AutoZone on Pelandale, we came here instead... and this is where we will be going for future auto needs. The employees were friendly and helpful, and respectful of our safety during a pandemic. The store was clean and well-stocked, and even had wiper blades of every size after the first rain in California... I guess they plan ahead a little better than my wife and I!! read more

Went in for a small sale Item . Probably like two bucks . A for sale sign for my truck . I received a welcome when I entered the store and how can I help you . Was treated no different as a high paying customer . Now that's excellent customer service. Thanks ! I will be back for car needs . read more

Batteries are over priced and does not warranty their product for any long term length.

I had the best experience ever here today with Samuel. I needed a new battery and a lot more work lol. My cables for my battery are completely shot. He was able to change out my battery even though I'm having some issues with my terminal. Really nice really helpful and I really appreciate it so much. I'll definitely be back because you saw my car and you know I'm gonna need some parts read more

Came in to purchase rear mini bulb for my Audi and the manger changed it for free no problem!! I just wanted to say thank for such great customer service read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Modesto, California

This store is AMAZING! The employees are super friendly and helpful! I went in for a water pump an coolant and they had the part and went and got the coolant for me too! Bonus points for this being a brand spanking new store! And it is so conveniently located near the freeway! read more

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I went in for one thing, the gentleman who helped knew exactly where it was and was so nice! He informed me of the part and offered to check my battery for me! The customer service here was top notch from all employees during my visit! Thanks Guys! read more

Staff was amazing! Lady with blonde hair helped me a great deal. My big hands couldn't maneuver to the headlights but she was able to uninstall and install both headlights. Thank you!!! read more

Summed up in one word: LAZY. Worst customer service experience. I walked in and waited to be helped by one of the four people behind the counter and not ONE even acknowledged me. Then a guy walked in and he was helped right away. The workers saw him get assistance and me standing there and still did nothing. I ended up just walking out. I went to Auto Zone on Prescott and should have from the start. They are always so eager to help and go above and beyond. read more

Great customer service and products! I'd like thank Jordan for his help and expertise.

My first choice had been autozone only because of the location but I soon found that I would regret this choice within the 1st 5 minutes. A battery was being held for me and my appt waa set for 5:20pm for installation. I get there on time and a man behind the counter helps me. He looks in the system and information me not only is there no appointmentfor the battery install but there is no one there to do it for at least 40 minutesto an hour. He then walked away to assist another customer as I'm just standing there feeling a little awkard. I decided to bale but asked him if he could give me the name of who helped me on the phone, he said it was the manager Adam that took my call. thank you Adam, I won't be coming back anytime soon. I might add that my name in their system to hold the battery was way off but it's not like they will be using it. I sat in my car calling places and found a place that gave me the same price as Autozone and that would be O'Reilly's. A man by the name of Robert who was very friendly told me to come on down, the only problem was I wouldn't be able to have them install it as it showed up in their system as a 30 minute installation. I showed up with friend in hand and was attended to promptly. Robert informed me that they would price match my battery if I found it anywhere cheaper. My friend started to remove the old battery and had a little trouble with the bolts that was in a odd spot in my kia soul. Robert came and was only able to look without touching anything,he helped guide my friend with some much needed information of the removal . Robert was needed a couple more times for some generic questions and he never failed to asist with enthusiasm and that made me ever the more grateful. His customer service was top knotch the whole time I was there. I know I will definitely be a repeat customer to this OReilly store on Standiford. thank you Robert for your patience with me assistance to my needs. read more

Thank you Ashley for helping me with my truck battery. You did a great job with the installation and I'm extremely happy to have my truck up and running again. I look forward to doing business in the future. Fantastic staff, great service! read more

My moms car battery had died. AAA came out and said she needed a new battery due to a bad cell. My dad (her husband) passed away a month ago, so this is something usually he handles. She was extremely stressed out. She called the shop and spoke to Robert. She explained the situation and he said to come on down and they would install the battery for her. She went down there and they helped her with everything. Robert was kind and helpful and took a lot of stress off of her shoulders. She will definitely be going to them for all of her needs. Thank you, Robert, for helping my mom! read more

have ALWAYS had good luck at THIS location and NOT mchenry or carpenter - the people at those other two locations have always been trashy, unattentive, incoherent...you name it - I CRINGE at the thought at going to those two other locations - I've been told by some of the employees that they USED to be at those other two locations and that's why they're here - as long as I've been out here in the shithole central valley...I haven't yet (5 years) felt any cringe going into this location - hopefully that'll never change - if you can believe it...I've also had problems at the Ripon location - the manager there is seriously trashy and foul mouthed so I don't go there anymore either read more