our 25yr old truck died suddenly and we didn't know what to do until we heard about Lambert's. The…read moreperson who answered the phone was very friendly, helpful and clear with instructions. the driver showed up at the agreed time, was very pleasant and efficiently loaded our truck, and paid agreed upon cash on the spot. We were very happy with their service and highly recommend them!

I went in with low grade cat converters or so i thought, a few batterys and a stack off alloy…read morewheels...i danced outta there with $1,135 !!!!! i woulda took $300 and been happy, I also made an appointment for my truck, they came to Exeter and paid cash in hand, He paid $200 more than the other guys i value their trust and honesty when i needed money

Everyone was professional. They answered all of my questions and provided all the help I needed.read more

LETHAL NEGLIGENCE AND TOTAL GHOSTING BY MANAGEMENT I am…read morewriting this to warn anyone considering servicing their vehicle at Toyota of Rochester. We experienced two life-threatening incidents due to extreme mechanical negligence, and management is now completely ghosting us. 1. First Incident: After a routine oil change, the car started smoking on the highway. Technicians failed to tighten components correctly, causing a massive oil leak. They admitted fault and gave us a service credit. 2. Second Incident: We used that credit to buy new tires here. After pickup, the car felt dangerously unstable. We took it to another Toyota service center in Dover for an independent inspection. The result was horrifying: ALL 24 WHEEL LUG NUTS WERE LEFT LOOSE. My husband could have lost a wheel on the highway. We have an open case with Toyota Corporate, but the Rochester management has refused to return our calls for over two weeks. I have attached the official report from the Dover service center proving that all 24 bolts were loose. This level of safety violation is criminal. STAY AWAY!

If I could give a -5 I would! Paul the owner ordered the wrong part, installed it against…read moremanufactures recommendation which was in bold print in the installation instructions and damaged our truck!!! Wow this place is a joke!!! We brought our 2024 F 350 to have air bags installed. My husband told them we have a fifth wheel camper and a truck bed camper that we haul. Paul said no problem and ordered the airbags. We paid over $1,100.00 just for the parts. Half way through the installation the mechanic called and said the airbags won't fit with the fifth wheel so they took it out!!!! They then said he had to cut the bed liner to make them fit!! He also said they do not put it back in so we would need to find someone who would. Paul told us it just needed an adapter to make the airbags work with the fifth wheel hitch. We then paid another $600 to him for the labor and took the truck to have the fifth wheel hitch reattached to the truck. When we got there the man was dumbfounded!!! "WHAT DID THEY DO?? First of all these airbags will never work with a fifth wheel hitch and they are an over kill for this truck!! Second they attached them to the leaf spring and this installation paper states not to use them with leaf springs!!" Thankfully he was able to remove the installed air bags, replace them with the correct ones and reinstall to 5th wheel hitch at a cost of $800! We called Paul who told my husband they don't give refunds but bring the parts back and he would give him credit for the parts. My husband made arrangements to use that credit for something else. When he went to schedule work and use the credit they denied everything, handed him the parts back and said we don't accept parts back! There is nothing we can do for you!! I would not trust bringing my bicycle to them... They do not know what they are doing and are severely over priced!!

This review is based off of the only time I visited this store, which was earlier this evening…read more One of my wiper blades had flown off while I was driving, so I stopped here for a replacement. The guy behind the counter was calm and friendly. He helped me find the right blade and even offered to help me if I couldn't figure out how to put them on. After struggling in the parking lot to put the blade on, I went back in the store. He offered to come out and show me how to put them on. It felt like he went above and beyond.

Made a deal to sell a vehicle. Said they would be there between 11am and 3PM. At 11:11am got an…read moree-mail that said, "Our driver is now headed your way." Currently it's 4:30pm and no communication, no driver and I stayed home all day to make this deal. I'd never recommend anyone who makes me waste my whole day, sends a message with time and notification that on their way and never follows up or shows up. My time is valuable to me, but they don't value it.

I don't know how this bone yard has one star. These guys…read morewent above and beyond my expectation! They made my experience so eas. They pulled all my interior parts while I waited and shipped the rest!! excellent servic!! thanks so much guys!!

Mike the owner is a good friend of mine great guy to work with good businessman if you're in that…read morearea go in and have a chat with him and buy some parts from them Napa got the best parts going