Ordered a grill guard and leveling kit to be installed at a great price. Waited 3 hours and saw my…read moretruck pull around to the front. Went to pay and was asked "did he tell you he couldn't get the lift kit installed?" I said no why? I was told "we don't have the good clamps some places have and he couldn't get your shocks compressed". bummed for sure but know now why the price was so low.

Quoted me a great price for my 21 year old pick up for step rails and installation. Did the work…read morewhile I waited with an appointment. I will use them again if needed.

Jazz , was very determined to find me the right part for my car ,she was courteous professional and…read morewas able to help me and saved me alot of money. Thanks for all your help!

Last Friday I had my car serviced at Toyota and during the inspection the Technician annotated that…read moremy battery failed the test they administered. While it had been about three years since I had the battery replaced, I didn't quite like the $155.00 price tag the Front Desk Associate quoted me for a replacement. Sooooooo on Tuesday I went to AutoZone for a price comparison visit and asked the Associate if he would provide a quote for a new battery. BEN informed me that the battery prices were similar, BUT that he would price match any price that was lower. He then picked up his personal cell phone and went to Wal-Mart's website and found a battery for "$93.76", and then he proceeded to ring up my new battery! What's more, when he attempted to open my hood to replace the battery he recognized the latch "thingy-ma-jiggy" was broken, which prevented him from fully opening the hood. He went inside and came back out with a MacGyver-looking scissors which he used to pass through the grill of my hood to catch the hook on the broken "thingy-ma-jiggy". Well by this point I am beyond "awed" as I gave the Toyota Service Receptionist a play-by-play account of what BEN did to open my hood, which was "fully-functional" when I visited their Service Department on Friday (lips pursed). While BEN worked with his rubber mallet to dislodge the battery which was severely corroded with acid from it's docking station, I frustratingly secured a "please bring your car in at 1pm" appointment with Toyota. After it was all said and done, BEN installed the battery and he added some petroleum jelly looking goop to the battery to prevent further corrosion. Thank you BEN for your willingness to go ABOVE AND BEYOND the call of duty. You--and your rubber mallet--are greatly appreciated. While I did have to wait 40 annoying minutes in Toyota's Waiting Room, they did fix my broken hood. Until the next car emergency ***

Visited the Autozone on Ave N to purchase some auto parts. Went into the store, stood right behind…read morethe only other customer in the store, (at the time) at the parts ordering computer terminal. Even mentioned to the sale clerk that I needed to order some auto parts. For some reason the store has several parts ordering terminals but only allows sales transactions for another area of the store even though there is a terminal at the parts ordering terminals. When the clerk headed over the the cash register to check out the customer in front of me; other customers entered the store and proceeded to the cash register to paid for their merchandise. I didn't mind at first, but after, 15 mins and 4 new customers jumping ahead of me, without the sales clerk even mentioning to me to "hold-on, I'll be right with you..." I departed to store without ordering my parts. I went back to the Autozone about two weeks after the first incident to attempt to order auto parts, (I wanted to see if the same thing would happen - and this Autozone is the closest auto parts store to my house.) And, to my discoverly - it did. Stood there for waiting to order parts while the sales clerks helped other customers whom enter the store after me. I will never returned to this Autozone. They must have a "store policy" to not help customers waiting to order auto parts if there is customers waiting to check-out. Even if the auto ordering customers have been waiting for a long time. Autozone needs to change its check-out procedures for better customer experience or lose good paying customer like me. That Autozone lost over $1,000 in auto part orders (first to Advanced Auto then to O'reillys.

don't count on getting parts on time. if you have an urgent need for something just go somewhere…read moreelse. order before noon and still waiting after 7. so much for the 3 hour claim on the website. even contacted customer service only be told that they could refund the delivery charge and i could pick it up myself.

I had a terrible day and I needed a new battery. They helped me out it in my vehicle which was a…read moreextremely difficult task in my type of vehicle. They stayed 30 mins after closing till the job was done and I couldn't have been more thankful! 100% recommend.

I had the occasion to drop by this dealership on a Saturday morning. I met with Kayla in the…read moreservice department and I can tell you she is a customer driven person. I dropped in with my motorhome to get an oil change. Well she wasn't aware of the exact cost because I didn't know how much oriole I was going to need she kept me informed as they went through the process. Their efficiency and timeliness of helping me out as commendable to say the least. I've started and owned three different businesses and have always tried to provide a great customer experience. If you need a service advisor that delivers on a promise of quality ask for Kayla. I believe she is fortunate to be at all American Chevrolet and they are fortunate to have her as an employee!

DO NOT BUY A USED VEHICLE from this dealership!!! We bought…read morea Jeep from this place on Saturday and Monday morning the warning lights came on and the engine is ticking. We returned and spoke to the salesman, who spoke to management and we were told they would do nothing about it because it is 4000 miles out of the warranty they offer. They said we should have bought the warranty that was offered to us when we purchased the vehicle but none were offered. We paid $21,000.00 for a vehicle that needs $2000.00 of maintenance done on it 2 days after purchase. If you purchase from here take the vehicle to your own mechanic first. This place is a joke and I'll make sure everyone I know hears about this.