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    AutoZone Auto Parts

    3.6 (21 reviews)
    Open 7:30 am - 10:00 pm

    Services - AutoZone Auto Parts

    Auto battery and fluid recycling

    AutoZone Auto Parts Photos

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    Beverly was very helpful in helping me today great customer service!

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    Ask the Community - AutoZone Auto Parts

    Review Highlights - AutoZone Auto Parts

    I took my mother's car over to Auto Zone because the battery needed to be replaced.

    Mentioned in 4 reviews

    Read more highlights

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    1.9
    (9 reviews)

    On 11/16 I returned a battery under warranty exchange ($300 value) which i already tested and knew…read morewas bad. When i took the battery in, it was tested (tested bad). Then i was told it needed to charge for a hour to verify it will not hold a charge. Not a problem. The employee took my number and gave me a yellow tag dated the 16th. I was told i would get a phone call with the results and process the warranty exchange if needed. I never received a phone call. On 11/19 i returned to the store and asked about the battery (yellow tag says i have 7 days to claim battery or it's considered abandoned) being well within the 7 days, the employees could not find the battery. Then i was told "i don't know what to tell you". His name may be eric based on the receipt. I asked for the manager, Joe. I retrieved the correct replacement battery from the shelf and waited at the front register for joe. Joe arrived and i explained the issue to Joe. Joe could also not find the battery, so ultimately decided he needed to do a warranty exchange to protect oreillys from civil liability due to misplacing property that was not theirs. While Joe was processing the exchange, he confirmed to me that charging a battery was not part of their normal battery testing process and confirmed the 7 days to claim the battery was the correct company policy. Eric should be fired for incompetence. Joe should be the one to do it.

    Terrible customer service. Left standing waiting well employees milled all around. Do not recommend…read morethis store go to another one somewhere else.

    AutoZone Auto Parts - autopartssupplies - Updated June 2026

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