On 11/16 I returned a battery under warranty exchange ($300 value) which i already tested and knew…read morewas bad. When i took the battery in, it was tested (tested bad). Then i was told it needed to charge for a hour to verify it will not hold a charge. Not a problem. The employee took my number and gave me a yellow tag dated the 16th. I was told i would get a phone call with the results and process the warranty exchange if needed. I never received a phone call. On 11/19 i returned to the store and asked about the battery (yellow tag says i have 7 days to claim battery or it's considered abandoned) being well within the 7 days, the employees could not find the battery. Then i was told "i don't know what to tell you". His name may be eric based on the receipt. I asked for the manager, Joe. I retrieved the correct replacement battery from the shelf and waited at the front register for joe. Joe arrived and i explained the issue to Joe. Joe could also not find the battery, so ultimately decided he needed to do a warranty exchange to protect oreillys from civil liability due to misplacing property that was not theirs. While Joe was processing the exchange, he confirmed to me that charging a battery was not part of their normal battery testing process and confirmed the 7 days to claim the battery was the correct company policy. Eric should be fired for incompetence. Joe should be the one to do it.

Terrible customer service. Left standing waiting well employees milled all around. Do not recommend…read morethis store go to another one somewhere else.

They were so nice and helpful! They fixed my ac & dropped my oil! They came on time even though…read morethey lived in another city and were very respectful !! Recommend them 100% !!!!! Thanks guys

Great guys. Fast, affordable, and get you back on the road. Had a starter go out on my truck…read more Ordered the part and Chris was there at my house 20 minutes after the part was delivered and had it installed in under an hour. Will definitely be recommending them to family and friends.

Jose and his wife and son Vanessa and Noah are very rude they do not care about the car community…read moreat all they used to have it in the front where it was nice and paved now they scam you by charging you five dollars to park in bad dirt and grave lot in the back saying they will judge your cars and what not when they don't and if you don't like it, they say here's your money back and say you're broke. They very rude inconsiderate people. And also getting into arguments with ppl in different car clubs Jose also like to make degrading remarks about women at his store and events

Truthfully top notch service! Jose and his team are amazing and go above and beyond to help you…read morewith anything you need. They will go over each and every product and how to use it and how much to use. They don't just try and sell you items, but items that are going to be useful for your vehicles, but at the same time products that can be used for a wide range of ways. I drive a good distance away to come and purchase from Gloss empire, as you can't get this service just anywhere. Genuine people here! I am forever a customer! They have all your items for all needs! They will walk you through all the steps, and take their time to make sure you understand. Plus they have fun events for the whole family! Nothing can get better!

Super helpful and prices were fair. Called ahead and staff was helpful to let you know if they have…read moreparts you need.

Great service! I went here for a mirror for my pathfinder! The staff was very friendly and…read moreaccommodating. It was nice to have the part ready and waiting for me as opposed to having to go grab the part myself. I'll be sure to go back again when I need another part!

[Review #725] 2023-011…read more We use this Sinclair gas station as a mid-trip pit stop alternative to The Grapevine gas stations. Gas prices are somewhat cheaper for Central CA. There's a 10¢ surcharge for credit card payment vs. cash, not sure when that was implemented. Dino Mart stocks the typical convenience store snacks, drinks, etc. They also offer hot grab & go foods like hot dogs, etc., but haven't seen that station active in awhile even before COVID-19. The unisex restroom is inside on the back left. The lock used to be broken, now requires a code for entry; the restroom is clean but has an unusual smell, & uses an air dryer instead of paper towels. Staff are pleasant if a bit aloof. We usually don't need to go inside other than using the restroom after we refuel. The gas station is right off the 99 Fwy -- convenient for quick entry & exit.

My sister loves coming here when her hand itches and gets a lotto ticket and bam, she's a winner,…read moreeven if it's a few bucks. She just has that kinda luck. She's gotten to know the employees and raves about how pleasant everyone is. I've been here many times throughout the years and the employees are nice and welcoming. The prices are comparable to most convenient stores with a gas station. They have an ATM inside, restroom if you ask, a water refill dispenser outside and they used to have a hot food section inside but since the pandemic things have really changed. So if in the area and you need gas and a few goodies or nice cold beverage and some nice places to stop. It's right before the 99 North and South entry and exit. They have ample parking.