My car had been displaying the engine light so they repaired the issue for a reasonable price . A…read morecouple of weeks later the engine light came on but with a different code ( as verified by auto zone) . Gregg at Jerry Smiths said " bring it in. We'll take care of it.", which they did, at no additional cost to me . This car has given me problems with this engine light since I've gotten it and each time they have put it on the smoke machine and resolved the issue . Gregg thoroughly explained each time why it was coding. It has now been off for several miles now, but they spent a lot of time and effort to accomplish that. I appreciate their diligence, honesty, and hard work.

I paid almost $160 for an oil change, inspection and tire rotation. when I left there my check…read moreengine light suddenly came on. He said it had nothing to do with an oil change or inspection. I totally disagree as well as others do too. He offered to have it smoked tested for $80 to find the leak. I will take my business elsewhere to have my vehicle serviced.You should not have a check engine light come on after an inspection and oil change unless it was something they did

We had a bad experience here. My daughter called me from college and told me that a man at this…read morebusiness verbally quoted her $1100 for an oil change and a 4 wheel disk brake job. This prompted me to drive 4.5 hours one way to see just 'what was what' at this shop... In their defense, one caliper did need to be replaced (as one wheel's brake was 'metal on metal'), the 4 rotors needed to be replaced (along with pads), and one stud/lug nut was cross-threaded. My daughter is a 20 year old who 'calls em like she sees em'. All I know for certain is that she didn't like this place. I told him 'not everyone in Clinton is rich' during a civil 'one on one' conversation outside. I asked him rhetorically, "With all due respect, $1100 for brakes??; What do you think the car is worth, $2000?" He replied, "Well, maybe a little more than that." He shrugged his shoulders and went back inside. It is a 12 year old very common sedan. I took the car elsewhere, on the outskirts of an east coast city... It turns out that the car also needed a new lower control arm (it had a cracked bushing), badly needed new spark plugs, and needed a new oil sender unit (which was leaking a lot). ALL of this additional work (plus all of the work quoted) was completed for $1000 elsewhere, (Parts and labor fully warranted, licensed mechanic, done within 24 hours) Do the math & good luck in selecting your repair shop.

Highly recommend! They dropped everything to look at my tire and addressed the issue promptly. They…read morewere very courteous and know their stuff. Great waiting room with snacks and drinks if you need to wait there for your repair.

The best place for repairs. The most honest person that I've experienced,especially for woman. So…read moremany mechanics take advantage of of women when it comes to repairs. Very good job. Had my brakes done. Would definitely go back again !

I highly recommend Rte 69 Auto to anyone who is looking to buy a good quality used car. We have…read morepurchased 2 vehicles from there and couldn't be happier. The owner ,his family and his employees couldn't be more pleasant and helpful.. 5 stars from my household

I would give them 10 stars if I could. The team there are true professionals. I had an SUV with a…read morebad head gasket. I had been given an estimate that was ridiculously high where I reside. Then I spoke to Steve at Whitestown Auto. He gave me a great rate, over $700 better than my last estimate. I brought the SUV in and he started working on it right away. I got the SUV back few days later and could not have been any happier. The team there are friendly and courteous and work on your vehicle until it is running right. Take your car, truck or SUV to this place. You will not be disappointed.

I have been to numerous car dealerships, and I have had the best experience at NYE Toyota. I…read moreworked with Mallory, she was the best salesperson I've met in years. Mallory was very friendly, honest and no pressure to buy. Traits that more salespeople could learn from. Tamera in finance was also great to work with. NYE Toyota should be very proud of these two ladies.

Service team including the service manager are the biggest joke I've seen in my life and also pass…read moreILLEGAL inspections. After being called out on the illegal inspection they passed, I was then threatened by service tec Andrew that he would no longer be putting my part in under warranty that needed repair. After already stating when I first sat with this punk that it was indeed covered under warranty. So since he was put on the hot seat when I asked for the name of the person whom passed my husband's inspection and shouldn't have, he got awfully offended (as any guilty person would) and said he wouldn't give the name (that I have now thanks to my husband's inspection papers) and also now he wasn't going to cover the job on my car under Toyotas warranty...didn't know we can pick and choose when to follow that. The whole funny part about this is someone is supposed to be his manager and not once did that person come to the customer (me) to discuss this after seeing and hearing there was clearly a problem going on. DO NOT GO TO THIS SCAM OF A DEALERSHIP!

Just purchased a Nissan from them. Very low pressure, accommodating and honest. Small dealership…read moreand very knowledgeable staff. Did I mention honest. We will buy our future cars here also.

Purchased a late model car traded in to AB F A. I'm over 200 miles away, so all the preliminaries…read morewere accomplished by phone with Dave or online. They made a very reasonable offer on my car as a trade-in, and I accepted, reducing my drive time to less than 5 hours. On our transaction day, Dave had all the paperwork ready, and orderly, and the whole process was comfortable and efficient. Very pleased with the car I received. I would describe the Alan Byer Utica car store as conscientious, and generous, among other qualities that emanate from an organization run by good-hearted people.

Lance has been my mechanic for over 10 years working on vehicles that have expired warantee…read morerepairs. Not only have I only had to go back for additional adjustments on 1 major repair only once but Lance is always right on the ball with getting the car repaired in a timely fashion and going the extra mile in customer service and in high quality products. Lance's mechanics have worked on models from Pontiac, Mazda and Ford for me over the years. Everything from alternator replacement to brake jobs, oil changes, head gasket seal replacement, starters, etc. Everything has always been up front information prior to working on the car and he provides information on what needs repair now and what can wait until funds are available to do the job. I wouldn't bring my cars to anyone else for any services. i only go to the dealer for a warrantee part. Labor is less at A To Z auto and the work is better because the professional grade parts last longer and perform better. Don't trust your car repairs to anyone else. Take your cars, trucks and SUV's to A To Z auto in Utica.

They don't do custom exhaust anymore. Also they don't add anything that will modify your exhaustread more

They did a good job on my car, and the price was reasonable. I know cuz I used to be a mechanic. :)read more