Awesome place to do business with. They always take care of me when I go there. Definitely will buy…read moreanother vehicle from them.

Great experience and great car to boot Highly recomended and…read moregreat friendly staff the best to go

My parents recently moved to New Hartford and found this gem of a car repair shop. Not only do…read morethey get the car returned to you when promised, they do not try to upsell you on repairs that aren't needed. Great place - very fair prices!

If you're starting or running a business, this place should be your basis for customer service…read more It's very simple, they communicate with you for good or bad. You're never left guessing and they're good guys. They're flexible and accommodating. Can't say enough good things. Thanks guys!

Honest, extremely reliable, some of the most competent mechanics I've used…read more They have also shown times of compassion and helped me out in emergency situations with flats etc. There are cheaper alternatives, but if you want something done right the first time go to them. If you are having complex issues go to them. I've had multiple cars worked on by them through out many years and some of those cars could have sunk me financially. They were very open about return on investment and when to get out of a lemon.

They have worked on my car several times. Excellent service!! New tires , replaced my brakes!…read more Also I get my oil changed there too!! Always polite!!

I've been taking my cars there for several years. Always friendly and reliable when fixing my…read morecar. I highly recommend them!

Very cheap and honest auto garage. Reasonable and friendly. Very convenient. Mike is a very honest…read moreguy.

We had a bad experience here. My daughter called me from college and told me that a man at this…read morebusiness verbally quoted her $1100 for an oil change and a 4 wheel disk brake job. This prompted me to drive 4.5 hours one way to see just 'what was what' at this shop... In their defense, one caliper did need to be replaced (as one wheel's brake was 'metal on metal'), the 4 rotors needed to be replaced (along with pads), and one stud/lug nut was cross-threaded. My daughter is a 20 year old who 'calls em like she sees em'. All I know for certain is that she didn't like this place. I told him 'not everyone in Clinton is rich' during a civil 'one on one' conversation outside. I asked him rhetorically, "With all due respect, $1100 for brakes??; What do you think the car is worth, $2000?" He replied, "Well, maybe a little more than that." He shrugged his shoulders and went back inside. It is a 12 year old very common sedan. I took the car elsewhere, on the outskirts of an east coast city... It turns out that the car also needed a new lower control arm (it had a cracked bushing), badly needed new spark plugs, and needed a new oil sender unit (which was leaking a lot). ALL of this additional work (plus all of the work quoted) was completed for $1000 elsewhere, (Parts and labor fully warranted, licensed mechanic, done within 24 hours) Do the math & good luck in selecting your repair shop.

Highly recommend! They dropped everything to look at my tire and addressed the issue promptly. They…read morewere very courteous and know their stuff. Great waiting room with snacks and drinks if you need to wait there for your repair.

My car had been displaying the engine light so they repaired the issue for a reasonable price . A…read morecouple of weeks later the engine light came on but with a different code ( as verified by auto zone) . Gregg at Jerry Smiths said " bring it in. We'll take care of it.", which they did, at no additional cost to me . This car has given me problems with this engine light since I've gotten it and each time they have put it on the smoke machine and resolved the issue . Gregg thoroughly explained each time why it was coding. It has now been off for several miles now, but they spent a lot of time and effort to accomplish that. I appreciate their diligence, honesty, and hard work.

I paid almost $160 for an oil change, inspection and tire rotation. when I left there my check…read moreengine light suddenly came on. He said it had nothing to do with an oil change or inspection. I totally disagree as well as others do too. He offered to have it smoked tested for $80 to find the leak. I will take my business elsewhere to have my vehicle serviced.You should not have a check engine light come on after an inspection and oil change unless it was something they did

Had a breakdown while towing our trailer on the NYS Thruway on the way camping. He was able to tow…read moreour truck 25 miles back to Utica for repair, and provided another truck to tow and park our trailer another 25 miles in the opposite direction to Green Lake State Park in Syracuse so we wouldn't miss our camping. Made the best out of a possible bad situation. Highly recommended.

If you're ever in a car accident and they take your car here, have it towed somewhere else. Our…read moreinsurance company went to total the car on Friday afternoon and by Saturday morning Kinney's had sent the car to auction before we were able to get the rest of our stuff out and take the plates off the car. Now we have to hunt down our car to get the plates and our stuff back.