It's December. We are busy cleaning out bins hauling grain to fill December sales contracts. The…read moreattached flyer shows up. While eating lunch I scratched it off. You will note the $10K matching price. I call the phone number, given them the "Reservation Code." Lady says "You have definitely won one of the four prizes listed on the back. No purchase is necessary. Just bring your flyer and ID to the dealership to collect your prize." I have better things to do than drive a half hour one way on most days, let alone today. I own 4 vehicles and have no desire to trade any of them let alone get another one. As a general rule, I do a lot of maintenance and generally get about 300K out of a motor. Sometimes I replace the motors after that if I like the ride. I have owned a LOT of Chrysler/Stellantis products over the decades. A 1980 AMC Concord before Chrysler ate them. A 1990 downsized Wagoneer Ltd. A 1990 Grand Wagoneer. A 1990 Eagle Premier ES Ltd. (2) 300M's before they ruined the vehicles by "ghettoing" the exterior. Currently have 2002 Grand Cherokee Overland and 2006 Commander Ltd. Okay, an 06 Avalon as well as a bucket truck, but they aren't relevant to this discussion. Given the narrow window I make the drive. I have other things to do, but for $10K cash, it's worth a trip. After you get there and a form is filled out they take you into a room with completely different numbers and you have to match one of those. Telling people on the phone they have definitely won one of the 4 prizes off the back is where they crossed the legal line. Nobody would make the drive for a "maybe." There are far better ways to purchase vehicles online. I should know. I bought that 1990 Wagoneer Ltd. on eBay and had it shipped from New Hampshire. The Commander was shipped from Iowa. Yes, I'm going to complain to Chrysler and the FTC. Hopefully this is the review that puts Stellantis out of business. I won't even buy one of their products used anymore after this experience, let alone new. Their quality has been looking up at cat excrement for the past decade plus and they price rides like they are Bentlys. WOULD YOU REALLY CONSIDER BUYING A VEHICLE FROM A DEALERSHIP WITH SUCH A NON-EXISTENT ETHICAL THRESHOLD? Ever since Chrysler stopped enforcing 5-star standards the quality of their dealerships has basically sunk to that of off-shore IT/Tech Support labor. Yelp needs to allow for zero or even negative stars.

I took my daughters Jeep Wrangler there because it had a miss in the motor. The Service Mgr. called…read moreme about a week later and said that one injector was bad and that was causing the miss. I replied for them to go ahead and replace it. He said that it would be better to replace them all. So, I told him to change all the injectors ($1,750 was the quote). So in another couple of days he calls me again and said that didn't fix it? You need this other part. So, I said will this fix it? He for the second time said yes it will. It didn't. The third time he called he said the computer was bad. It was replaced. The one they put on did not work? So, they ordered another one. In other words they had this Jeep for over a month and just kept putting on parts till something finally worked. The final cost was $2,774.54 for an engine miss! Seems they just kept piling parts on till they found one that worked. I complained to the General Mgr. about this and was told they gave me a break, $120 an hour instead of $140 an hour! Way more than crazy money for labor! So, it cost me $2774.54 for an engine miss! I paid them and was driving home and smelled something, like something burning! The front brakes were fried and actually smoking! I didn't even make it home! It was towed to another mechanic who said that the brakes had seized causing this by sitting outside in the weather for a month. So, apparently they also do not do test drives after their (repairs?) Obviously, I do not recommend this dealer for service issues or anything else!

called to get warranty service done on a motorcycle. They told me to take it to the dealership…read morewhere I bought it. I have a nationwide warranty from Honda and they want me to take this motorcycle several hours away to get it serviced. I am retired US armed forces veteran. I have lived in three countries, 11 states, and 21 homes. I have not always had the luxury of living in a community for long periods of time. Using their logic, would I need to take the vehicle? I ordered while serving in Iceland, back to Iceland? Or, would I have to take it to New Jersey where it was delivered? Or, would I take it to a dealer in Virginia where I was stationed, it is a nationwide Honda warranty. obviously they don't want to work on you didn't buy from them.

Let me start off with I'm a hagler and I don't expect to pay retail prices for a side by side and…read moreit's accessories, and I have spent between $18000.00 and $20000.00 at this dealership. So one of my purchases was a winch and plow (which the winch I purchased twice due to a robbery) all at this dealership. The winch and the rocker switch on the dash are from two different aftermarket distributors from Lindsay's recommendations who is the owners step daughter. The winch quit going in, but would go out, so I was told by her to test the winch attach jumper cables from the battery to the winch bypassing all switches and relays, one way then the other if it works then it's a bad relay, so I did and it worked. So I take the relay out and drive a hour to the dealership and get a new relay because it's under WARRANTY and install it, still doesn't work correctly. So I call her and tell her and say that the other thing it could be is the SWITCH, WHICH SHE SAID "THEY NEVER GO BAD AND BRING IT IN". So I do I am told then that even though it's under WARRANTY "IT ONLY COVERS PARTS NOT LABOR " so I call a day after I take it there and guess what the SWITCH IS BAD!!!!! and so far I have a $50.00 bill for Diagnostics which I pretty much did MYSELF so for $20.00 switch that is UNDER WARRANTY is costing me, plus another $50.00 to INSTALL THE NEW SWITCH WHICH IS UNDER WARRANTY!!!!!!! THIS IS NO WAY TO HANDLE A BUSINESS WITH CUSTOMER SERVICE!!!!!!! I understand it's a business that has to charge for things but with as much money as I HAVE SPENT YOU WOULD THINK THAT THEY WOULD NOT CHARGE SOMEONE FOR THAT!!!!!! I WILL NEVER DO BUSINESS WITH HER AGAIN!!!!!!!!!!!

We purchased a 2011 Jeep Wrangler from Dralle Watseka, for $17,500 on January 16, 2023. We were…read moretold it passed inspection and needed no work. To our surprise, and $9300 in repairs later, that proved to be a lie. The vehicle had 2 broken U joints, bad tie rod, frozen wheel bearings, bad axle rod, leaking fuel tank along with multiple other repairs that needed done. We do not in any way recommend this dealership to anyone. Buyer beware is all we can say at this point.

My wife and I traded in a mid-size SUV for a small crossover. After almost a month and 4000 miles…read moreon it we did not like it and looked to trade back up. Going in I expected to owe a bunch of money to get out of it since I had not put any money down at the time of purchase. Jake and Chuck treated be far better than I had hoped for on the trade in, and then helped me secure a really good deal on the new purchase. I have bought numerous vehicles from them in the past and will continue to do so. Thanks again!!!! A++++

I have been there 3 times now for different things. Always a great experience. The whole crew are…read morereally nice people. I am highly satisfied each time I go there. They will continue to get my business for sure!!!

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

Nichols did some mechanical work on my '67 Fairlane. They did an excellent job, making sure…read moreeverything was done correctly. Extra care was taken not to damage my paint. Very clean shop with helpful, friendly staff.

From the owner: Nichols Paint and Fab offers you the highest quality custom automotive builds in the industry…read more Whether you are looking for sheet metal forming to full custom or hot rod, we can accommodate your needs. We have been building top notch rides for many years and have compiled many repeat customers who turn to us in good faith that their projects will be completed with a top level of detail. We understand the importance of top-quality fabrication and provide our customers with the best possible service provided today. Every project gets our full attention so that you are pleased with the entire process from start to finish.

Do not walk ! Run from this place as fast as you can. Save your hard earned money. This company…read moredoes not honor their warranties and The new owner Lynn will lie to you about everything and do whatever she can to get out of standing behind the shoddy warranty they sell you. I give this one star because it would not let me give a no star rating.

Always a good experience at Pacesetter. Got me in sooner than i thought, did a great job Detailing…read moremy Jeep Cherokee!! Long time customer, ill be back.

My cart was picked up at my home and returned later in the day with the brand new seat cover…read moremissing. It was on my camera when it was picked up. Asked to speak to the owner/manager and couldn't get past the rude tech that answered the phone....i won't be buying from them ever again and will encourage my neighbors to go elsewhere...

I have been in the industry since 1979 and have never met most unprofessional group of people in…read morethe industry, This is what happens when staff is Miserable and have big egos