Store is great, great customer service and lovely staff. Nothing to complain about they were very…read morehelpful. Only thing that will make the store better is if they had an OBD2 scanner.

I have been in this store quite a few times over the last year and 1⁄2. I have always had good…read moreservice. I wanted to compliment the employee that has always waited on me when I go in the store her name is Irene. She is very professional And can always answer all my questions. She is always been very helpful They are lucky to have such a good employee She goes above and beyond What is expected of her

Unexpectedly Run Out of Supplies?…read more It is that time of the year when we pull the Holiday decorations out of the basement. Going through box after box of "stuff" accumulated over the years we spotted a toy that we usually display. Opening the battery compartment I was dismayed to see batteries from "I don't know when" still installed. Needless to say, not only they were dead but there was that white crusty gunk on the contacts. Out to the garage I grabbed my trusty can of contact cleaner and found that it was as dry as those batteries. Rather than disappoint our granddaughter with a lifeless Santa, I drove the single mile to our neighborhood NAPA store. While I did learn that my original cans price tag promised many years of inflation, the replacement was still affordable. Back home I sprayed and rubbed the connections, installed new batteries, and Santa came to life! Storing the new can of contact cleaner next to a nine year old tube of dielectric grease, I thanked my lucky stars that reasonably priced help was right around the corner. It is really nice having support for stuff you rarely use handy for that unexpected emergency when it hits.

I needed new brakes, Rotors and struts for my car and have always had good dealings with this…read moreparticular Napa store. I decided to check the prices online compared to other auto parts stores and Napa had the best prices for what I needed. There was a promotion for 20% off when you ordered online and picked up in the store so I took advantage of that. I picked up the parts a few days later and the Assistant Manager Josie was friendly and gathered my parts quickly for me. She also helped me carry the parts to my car. I ended up not needing the rear rotors so I returned them a few days later which was also a smooth transaction. Next time I need parts Napa will be my go to,

Always efficient and reliable service. I appreciate that they explain rather than upsell like other…read morechain parts stores.

Could not find 3/4 inch heater hose they wanted 2 know what it fit terrible can't even call them…read moreparts people

There were 4 employees just standing around without any customers to help, though I stood at the…read morefront desk waiting for them to decide to notice me. They didn't understand how to ring up the sale correctly, and overcharged by $10 and didn't have any idea what to do when I pointed out the mistake. It isn't the biggest deal, but it's frustrating when they neglect customer service.

I have found myself in multiple automotive situations needing help and parts time after time with…read moredifferent vehicles, and this O'reilliy's has been a 1 stop shop for me every time! The main guy that has helped me out the most has been Gilbert, and this guy knows his stuff! He's polite, welcoming, communicative, and always eager to help, Time after time! This kind of customer service and help, is exactly why this shop will always be my #1 first choice.

This place is amazing! Jesse is all about great customer service, and supply. They often have what…read moreI need, but if they don't, they get it fast. I can't believe Alter Ego MC is right here in Shawnee, KS. It's hard to find a small privately owned Harley Davidson parts place like this anymore. This weekend Jesse made my day. I needed an extension to clear the exhaust pipe and mount passenger footrests on my 2002 Heritage Softail. He had one set he just got in for another customer. Unknown to me, while I was looking at other things, he called the customer who could not come get it for another week and a half, so the customer let me buy it and Jesse ordered another set for him. To Jesse, and whoever that customer is... THANK YOU BROTHER!

Jesse at Alter Ego is probably one of the friendliest and most helpful people I've met in retail,…read moreanywhere. As a new Harley owner Jesse made me feel like I've been coming in there for years, on my very first visit. I was greeted as soon as I entered his store, even while he was helping another customer. His prices are very reasonable and far lower than what you'd pay at a Harley dealer. Having been in retail myself my entire career, Jesse at Alter Ego, is doing an amazing job at taking care of his customers. I've already recommended Alter Ego to several others and will use any excuse to my wife to stop by. If you are looking for parts, accessories or maintenance items for your Harley or other bikes, I'd highly recommend stopping by and giving Jesse's shop a try!

Top notch location and the staff are very friendly and are bike riders as well. Got a new helmet…read moreand even though I got my Bluetooth via the web they assisted in installing it on my new helmet. They also worked with me on a new mesh jacket. Great work

Lane was fantastic and extremely helpful, 10/10 would recommend for anyone getting gear. Lane made…read morethe shop have an awesome environment and matched our energy and excitement for gear shopping! Will definitely be coming here for any future needs

I've had a great experience at Legends Honda. I purchased a certified preowned vehicle about 8…read moremonths ago. The process was easy and straightforward, and I've been happy with my purchase. I took the vehicle in for my first service this week. The service center was really helpful and made sure I got in before my service pass expired. The waiting area is really nice as well. Plenty of drink and snack options and I was able to get some work done. This would be five stars, but I'm still confused on what service was included with my purchase. I was under the impression that I had a number of included oil changes, but they told me I had none showing on my account when I scheduled my appointment. When I took it in, they said I had one more on my account in addition to a service pass. I'm still not clear on what is included, but I had a great experience so I would probably go back.

Cayden in the service department was extremely helpful knowledgeable of his job. He got me in and…read moreout and did not try to up charge me! Great customer service.

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.