Had two guys test my battery because I was having issues with it. Very professional and nice. Then…read morecame back 3 days later and had Richard and Angelo help assist me with my new battery installation. These gentleman were very helpful and genuine. Two great customer service experience. Would recommend this location to anyone. Top notch. Very appreciative of the service received. I'll be back in the future.

Needed a battery replacement on a 2020 Chevy Silverado. The manager Josh had my battery swapped…read moreout in 15 mins and I was back on the road.

The prices and location were reasonable. The service was sub-par, the employees just didn't seem to…read morewant to be there, they didn't greet customers and didn't give me a bag for my item. Not terrible, but just uninspired. So come here if it's convenient, but if you're closer to another one, go there.

Came in to buy a battery and couldn't get any help, people we're leaving after not buying anything…read morebecause they were waiting while the guys that worked the counter just played around. Now back to my battery story, I picked up a battery and it popped, sprayed me in the face with battery acid, got in my eyes, it blinded be, I had to feel my way to the bathroom where they had it blocked and told me I couldn't go in there(remember I'm blind now and it happened in your store) . I finally get my eyes flushed and one of the employees tells me I need to get out of the bathroom, he can go piss up a rope at this point. My father shows the battery and they take and put it behind the counter. NOTHING from any employee on oh were sorry, what can we get you?? Nothing, I purchased my Battery and had to go to the ER sand have my eyes flushed and my body washed to make sue all the acid was gone. My eyes are silken most likely in the am the will be closed. MY BIGGEST COMPLAINT was no help from anyone working, NONE, I have an eye doc appointment tomorrow about vision, see if WILL ever be getting a 100% of my vision back. I gave the teller myphone number to have managers to call me. Maybe this will get seen and go up the ladder, 3 DR appointments already thank t

Took my Mercedes Sprinter Leisure Travel Van for service. I had called before to verify that they…read morecould accommodate it since it was much larger at 25' long and 11' wide. I got well taken care of...even drove it over from Texas because I had gotten a recommendation that they were helpful.

I left the same review concerning Land Rover Shreveport since both of these were bought out by…read moreGroup 1. I wouldn't advise anyone to go to a Group 1 dealer due to their lack of integrity and refusal to refund remaining extended warranty/gap contracts from a vehicle that I originally purchased from them. This is a standard request and nearly 5 months later, many calls and over 20 emails from me...no resolution at all. Save yourself some time and frustration and purchase your Mercedes elsewhere. Too bad zero stars isn't an option...

I used to do all my own vehicle work, but since I've gotten older, it's become hard on my body so,…read moreunless it's something pretty low impact I have it done by pros. I've had repairs done there on more than one vehicle. They've always done a good job, albeit a little expensive, but all shops are now days. They went to bat for me on a ford I had that failed after a major repair when they found that the replacement part they installed had a factory defect. They got the manufacturer to cover the repair cost and saved me thousands. How many shops would do that.

Amazing repair shop and people. I have had to take my vehicle there many times, due to a bad roll…read moreof the dice and getting a problematic used car. They have done everything from high-pressure fuel pump, shocks/struts and engine work in my car. Always good quality and always at a great price. They are very kind and have great customer service. Thank you Monroe's!

Once again Alex has taken great care of my car. Fixed the A/C and had my car ready in a few hours…read more Now I have the coldest A/C possible! i HIGHLY recommend this company for your car care needs!

I brought my car in for an alignment and front end issues. They diagnosed the problem and had my…read morecar fixed and out the door same day. My car feels amazing and the work came with a lifetime warranty!

RACIST! When i say RACIST, I mean every letter! I stopped…read moreby Discount Tire Bossier City on yesterday. Informed that i should be here this morning at 7:15 so that i could be the first car they worked on. I was here by 7:10, before some of the employees even got here. At least six cars have came in after me. They have completed the work on all of those cars and all I need is for my tires to be balanced. They've tried to up-sell me tires, even told me that my lugs needed to be "hammered" off. The best part is when an employee called me STUPID for asking what was going on, why is it taking so long, and why all of the vehicles that got here after I did are gone. I've asked for the number to corporate several times. (At least 10) It was just given to me after I believe it is the manager tried to explain that they need to use a different socket to get the lugs off. I kept asking where did the hammer come in at and if they had the socket, what's the problem. I keep getting the run around while they keep pulling other cars in and pulling them out. We have purchased these tires from Discount. (not this location) We've purchased ALL of the tires on all of our vehicles from Discount Tire. I've never been treated like this, felt like this or seen this happen before in my life. I am truly amazed, hurt and shocked. I know I'm in the south, but WOW! DISCOUNT TIRE BOSSIER CITY LOUISIANA, you've disrespected a loyal customer with this one. Did I mention that EVERY customer that they have put in front of me are of a different color than I am.

From a previous visit, they had to order tires for my QX60 and my Jeep Wrangler. We agreed to a…read moretime for installation, both vehicles on the same day. Staff was very accommodating, friendly and professional. I ordered top of the line tires, Michelin Defender for the Q and BF Goodrich T/A K02 for the Jeep. GREAT tires. They provided exactly what I expected at a decent price. I am VERY PLEASED with my experience with this store. I learned about Discount Tires when I had a serious problem in Amarillo, TX. Both places were honest and had outstanding customer service. I highly recommend this fine business.

Always friendly, and they generally have what I need. I always scour their website so I know which…read morelocation to go to so that I can find the car that I'm trying to cannibalize parts. Plus, there's basic drinks and snacks if your visit is an extended one.

Today February 21, 2019 I had an appointment to sell my car to uapi…read more The appointment was for 3pm. I called uapi at 3:10 to see what was the holdup. First call the employee had the wrong address. Second call they had just contacted the wrecker service to pick up the car, now its 3:20. Third call the employee tells me well if he's not there by 4:30 call back, then he asked me where on the property is the vehicle I told him on the back then he says oh we can only pick it up if its on the front of the property. Which I was NEVER told this from the beginning. So don't waste your time with them. They were NOT professional, they were incompetent. They were a waste of my time.

Larry does a great job, fast, efficient, professional and a good value for the money.read more

It was raining hard that day and he came out and did what had to be done in no time,overall great…read moreexperience