Potentially the worst service store around. No matter how many people on staff in store or customers whenever ask for any of their services (battery, windshield wipers, engine light etc.) they have the same answer "we don't have enough people working for me to help come back later". They never want to help or do their job which makes majority of the store pointless. read more

Worst worst customer service. I'm not sure if this person was the manager, but he needs serious training on how to treat people. And he was training another employee. I asked for a belt for my vehicle and gave them the part # which the website said they had in stock- apparently he couldn't walk down the aisle and pick it up and sell it to me. I asked why not and he started yelling and saying don't be a smart ass.!!! After going to AutoZone for many years for my families vehicles as I am a certified mechanic, I will never ever purchased my parts from AutoZone again!! (I wish I had gotten his name, but he was kind of on the shorter side kinda scrappily looking and a couple of teeth missing - not that his looks are relevant) read more

I got a battery here because you can't beat their warranty. They did a great job explaining the batteries and differences in warranty coverage. I went in at like 8:45, they close at 9, and the kid installed it w/out a problem. I hate being that a** but I slammed on my breaks and my battery dislodged and was punctured when it hit the jack mounded a bit in front of it. It took him 5 min and I recommend the battery service but Idk how much else I trust them with... He told me to pop the hood and I said "it's an 88 wrangler, it doesn't have a switch inside", assuming it's click that exterior latches keep the hood shut. It didn't, I had to show him ;) read more

I used to go to Autozone for over ten years, but the staff has gotten considerably more incompetent and rude. I had a terrible experience with a customer satisfaction Representative named Burtin L., he was extremely rude and ignorant. Overall the staff is useless, and the prices just aren't very good. I recommend you go Advance Auto, or Napa or anyone besides Autozone! read more

Awful! My washer fluid hose popped off and I couldn't reach it without taking the battery out. I asked for help removing the battery since I didn't have tools with me. I was already waiting about 10 mins and a couple that came in after me needed help with their car as well. He told me to wait until another guy came in to watch the store, but when the other guy came in, he serviced the couple before me. The guy looked at it, said he can't help me. He stuck the other end of the washer fluid hose in the tube that you pour the fluid in and said that's the best he can do to help. He said that it should work until I replace the hose... How the hell do you expect for the fluid to flow into the hose!? There's no pressure or pump that'll push the fluid up the hose! I don't need to know anything about cars to know that. read more

I went to this AutoZone last night at 8:25 p.m. to purchase a battery for my car. The girl behind the desk said that she couldn't come out and install it because they were too close to closing and she only had one other person in the store with her. She explained all the batteries to me and then she explained how to install the battery. She lent me tools to use as well. I struggled tremendously doing this. She sent out her fellow co-worker right after 9 p.m. to help me finish the battery. He struggled a little as well and they ended up staying until 9:30 to help me finish the battery. It was truly exceptional customer service! read more

Walked in needing a bulb as my front right headlight was out. From start to finish, Joseph was courteous, helpful, and patient. He even gave me advice on how to best install my light as I said I was doing it myself and offered suggestions on new tires which my car is in need of. Great customer service! read more

I went to this location this morning cause my car wouldn't start & I was a few doors down. When I walked in the store I made eye contact with a gentleman who was stuffing his face with Dunkin's (which is fine, I understand you gotta eat when you can), I greeted him and said good morning, which I got no reply, and started to ask for help with my battery. I got a phone call, apologized and stepped away. When I got back I asked if they could check my battery. Reluctantly he agreed to assist me. While he was searching for the battery tester, his colleagues were joking about how they didn't plug it in so it's probably dead but thankfully it wasn't. After checking my battery and telling me that it's pretty much fried, we went back inside where he pulled up the different battery options. Immediately he tried to start up a ticket for the gold battery, without giving me details about it or the other two battery options. When I asked him the difference between the batteries, he shrugged and said the golds the best and it's only a $20 difference so I should go with that. When I called my bf to ask him for help since he wasn't really helping me, he asked the associate if he could just start my car for me and he would take over from there. The gentleman said "I don't know if we do that, I'm a new employee." We apologized because we didn't know that but after he said that he asked if I still wanted the battery. He didn't offer to ask another employee if a jump was possible and then told me even if I purchased a battery, the guy who installs them doesn't come in till 11(it was around 09:45AM at this time) and said since it's supposed to rain, I wouldn't be able to get the battery installed anyways. I ended up leaving the store and waiting for AAA to come give me a jump. Overall, this location is a disaster. The employees are only interested in helping you if you make a purchase and since I'm a female, they thought I wouldn't know anything and that they could get me to purchase the most expensive item, no questions asked. I know it doesn't matter to them but I will be taking my service elsewhere. read more

This place is horrible. The staff have no idea about anything. I recently or a volkswagon and was asking about the anti freeze because mine is supposed to be a orange/pink color. I'm just as dumb when it comes to cars as the staff and was hoping they could help. They had no idea what I was talking about. I was about to drag them outside to look at my coolant but decided against it. They never have my oil in stock. This place is just a waste. read more