Paid money never received parts...Swindled...Gave them over a month to make it right...BEWAREread more

I have seing other Junk yards,The one in Tewsvery the name is Holland is very disorganized and very…read moredirty with parts every where you go,and there very pricy$$ Brocton Auto Parts is very clean areas and very organized either all the parts they sale. The area off customer service is very clean. On the other side off the street is a garage where they will change you wheels,the problem is a girl and she over charge people and demands to each customer to pay over $250 and she tells them that if they don't do it it will ruin you car,she is very aggressive as well . I will not recomende to have you wheels done in there.I do recomend the Junk yard Brocton Auto Parts. If you live north is a 1hour dependa on traffic. ​

Potentially the worst service store around. No matter how many people on staff in store or…read morecustomers whenever ask for any of their services (battery, windshield wipers, engine light etc.) they have the same answer "we don't have enough people working for me to help come back later". They never want to help or do their job which makes majority of the store pointless.

Worst worst customer service. I'm not sure if this person was the manager, but he needs serious…read moretraining on how to treat people. And he was training another employee. I asked for a belt for my vehicle and gave them the part # which the website said they had in stock- apparently he couldn't walk down the aisle and pick it up and sell it to me. I asked why not and he started yelling and saying don't be a smart ass.!!! After going to AutoZone for many years for my families vehicles as I am a certified mechanic, I will never ever purchased my parts from AutoZone again!! (I wish I had gotten his name, but he was kind of on the shorter side kinda scrappily looking and a couple of teeth missing - not that his looks are relevant)

The auto parts side is EXCELLENT. The spring shop however are some of the worst kinds of people…read more Rude as all hell, somehow think they're above anyone who walks through the door. I wish there were two seperate business pages so I could give the spring shop zero stars.

Up until the other day I'd only ever bought parts here, which was always as pleasant as buying…read moreparts can be. They seem like they know what they're talking about and I never had any problems with the parts or information I got from them. For the first time, I had them do work to my 88 Wrangler. I called and Mike (I think Mike) told me to come in. 15 min later I showed up and they installed a new leaf spring for $250. It took less than an hour from the time I drove in til the time I drove out. Sweet deal. One of the better shops in Brock Vegas. I highly recommend Woodwards.

What pieces of shit. We spent $356 on new brakes for my dtr car. We returned them the next day…read morebecause my daughter go into an accident and car it totaled . They only gave us $ $277 back and a $56 gift car because the "computer" wouldn't allow the proper refund . So we have to Eat the remained but the computer won't allow it. What is she supposed to do with a gift card . This was with the manager of the Brockton store . Completely unacceptable customer service . Items returned the next day untouched .

It is bad sign that the Bridgewater store is not listed here. The Bridgewater has 3 computers but…read moreonly one working. The staff did not know how to order a part on their system that they didn't have in stock. You try to support the brick and mortar stores only to end up going on line to.order it anyways.

Great Customer Service! Hard to find good work nowadays. I will definitely be coming back.read more

SHITTY CUSTOMER SERVICE! Misleading & salesmanship. Inconsistent & false promises to deliver…read moreproducts. Reluctance to answer basic questions & lack of consideration for customers. I will drive to the Northshore or order directly from the manufacturer before I give this place any more of my money.

Stopped into Advance yesterday at 966 Main St Brockton, MA…read more02301. Marissa, the manager, went above and beyond in helping me. I've been working on cars since the 1987, and Marissa is very knowledgeable, professional, and helpful. I wish all Advance stores had a Marissa. Marissa's professionalism was reflected in the rest of the staff. 5 stars.

From the owner: Your local Advance Auto Parts at 966 Main St in Brockton offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I was looking for an old fuel filter for my 1962 car and they had to order it. Came in the next…read moreday! Never had an issue with the staff there. They always ask if I need help. They gave good advice on what type of oil to use in an old car, so I bought the Shell Rotella T, and so far no motor problems,

Shawn was extremely rude and racist towards another patron at the shop. Using racial slurs and…read morethreaten to call the cops on him when simply asking about his charges. The patron wasn't being rude, loud or disrespectful. The patron asked him why was he receiving such treatment. Shawn replies with I am just tired of you people always wanted something from this country and us. Just get out of here you f%#*ing s%#*(racial slur). I was so taken back by the unnecessary treatment. The guy paid for his service in almost tears. I left I couldn't stand to watch the horrible treatments so couldn't justify spending my money somewhere they pay people to treat their customers that way. Just for asking details of their services. How would they have treated me at the end of my services. Please avoid!