I'm your typical complainer BUT not today. I went to your store in Buffalo NY, on Main Street and I…read morehad the best service rendered. The new store Manager, Canis, first day on the job and totally alone, was so kind and and displayed exceptional customer service. Come to find out is a U.S. Veteran, we have all those excellent qualities. If I can give him a award, it definitely would be two thumbs up and five magnificent stars!!!

We can't thank Dewey and his Team enough for the hospitality and education they gave our Girl Scout…read moretroop. Dewey showed us so much love during an unannounced visit as our Senior level girls earned a car care badge Dewey and his team exemplify excellence and professionalism. We are so appreciative for his level of service and care for the community! Thank you Dewey, team & AutoZone. With gratitude ,Troop 30156

I've been going to M&M for years. It's exactly what it sounds like... a vehicle pull it yard…read more Pay $2 to get in, grab whatever parts you need, and they have set prices for each part at checkout. Anyone who complains either doesn't want to pay the measly $2, or doesn't want to pull something themselves and get a little dirty. They also buy cars!

They gave us a decent offer on a junk car, took it in to sell it to them and the lady had a bad…read moreattitude and acted like we were bothering her. I realize it's a junkyard and they don't have to have top notch customer service, but there's no need to be rude either. Ended up leaving and selling it to a junk collector for $30 more than what they offered.

After going to another auto place and had a not so willing female store clerk to put in a battery…read morefor me I called my go to place in another neighborhood to see if they could but a battery in my car! I needed it do now because i don't know if I had another start to my old one.he said come on down would be his 1st battery change! When I got there he knew me by the phone call and went outside to check my battery it was a sure thing that I needed a new one so I went inside to pay while my battery was being installed he even took time to clean my one terminal from corrosion .i learned it he wasn't new to working at auto zone he worked at the one near me for 3 years and at this one for 2 weeks. He will be an asset to this store he took very good care of me! He told me about different batteries I chose the one I needed he even checked my other starter components and was all good to go! All in 35 minutes something the other auto store wasn't willing to spend the time to do! Maybe I'll do a review about the little store that couldn't um we'll see

This place sucks ass!the employees,especially the female with dark hair,glasses=aytitude.guy w…read moremustache smartmouth,all are rude and cocky.dont go here unless you want disrespect and mouthy idiots.oh,ordered a part ship to store nxt day.called was told it was in.went to pick up,no part.came home called 2hrs later told part is in.go there,5 min away,and the fedex was just coming out of the van,so phone person lied thru thier teeth.=incompetent

I've been meaning to write this review for a while. I was out driving in a snowstorm and snapped my…read morewindshield wiper. I pulled into Advance Auto as they were locking the doors. However, I show the gentleman working that my windshield wiper was broken and through the door asked him to please let me buy windshield wiper because I couldn't see to drive home. Not only did he unlock the door and let me in but he actually came out and put the windshield wiper on for me. I really appreciate him going above and beyond when he could have sent me away.

I recently had a battery issue and I rushed into the store. John (with the long hair incase there…read moreis more than one) was very kind and assisted me with the battery purchase and replacement. Its been a long morning and I was very thankful for a kind soul to have patience with this non car savvy person. Mahalo for all of your assistance and great customer service!

I'm in the car business and recently ordered a bumper assembly from a salesperson named Chad. He…read morecharged me $450 for a part that was broken in three places. I arranged for someone to pick it up from their yard, and when they arrived, they sent me photos showing the part was damaged and left outside the yard. I immediately called Chad, and he promised to resolve the issue the next day when he returned to work. However, after multiple follow-ups, Chad completely ignored me. The only reason I placed the order with him again was because they owed me a credit from a year ago and never refunded my money. On top of that, I spent $350 to have the part delivered. Stay away from this junkyard--these people are truly unprofessional.

To whom it may concern @Marks Auto Parts I would like to…read moreexpress my deepest appreciation for this employee of yours, Ashley Simone. Ms. Simone was an immense help in helping me get my refund completed quickly (wrong part ordered by me) and most importantly obtaining a discontinued part (a rear windscreen for an 07 Kia Amanti) that was literally nowhere to be found in the U.S. but she managed to locate the only one available and arrange to have it shipped directly to my installers business in Augusta, GA. This was a six week ordeal and she was always pleasant and friendly to me every time I called or e-mailed her. These days it is rare to find someone who does what they say they are going to do and do so in a timely manner. She is a true asset to your company. My mother-in-law who is 85, was ecstatic to have her car back which made my wife extremely happy as she had become the chauffeur to her mother.

With the weather becoming increasingly messier, my shredded windshield wiper wasn't up to the task…read more I was on my way home, but realized I had to replace it asap. This was the nearest auto parts store, so I pulled in, and was pleasantly surprised how neat and clean and well-organized this place is. And a friendly greeting from the guy behind the counter to boot. Bought the wiper, and when offered to have it installed - yes, please! So out we went, into the cold, wet night. Shame on me for not getting his name, but the guy was having a hard time getting the new wiper to snap in, so he went back inside to get another thingie. (Sorry. Don't know what it actually was.) Problem solved, and I was on my way, safely able to see through a clean windshield. Excellent service!

I was ignored waiting for service at the counter. Another customer came in and was waited on…read morebefore me. The employee then started to walk away until I called out and asked why I was being ignored. I even had to listen to profanity from the employee towards me. People skills are needed at this store.