Wouldnt accept return WITH receipt of a part that was not used because of a missing plain brown box. Told of this policy & its writt on the back of the receipt in SMALL print. Even the Machinic had never heard of that policy!! Guess they pick & choose who can return.... Because the man ahead of me returned without even the receipt!! read more

They had what I needed and didn't hesitate to make sure the part fit correctly. I'd go back. Thanks

Alex was very helpful. He came outside and installed the new wiper on my car. It was worth driving a few extra miles to come to this location. read more

Not only are they friendly, Hunter excels in customer service and professionalism! I appreciated immensely his customer service skills, I will definitely go back for EVERYTHING, Many thanks, read more

Carlos S is always so kind and thorough. Highly recommend this auto zone location! Especially for battery replacement services and light bulbs. read more

This location didn't have the battery I needed but the customer service was impeccable. Thank you Josh and Heyda!

To be honest, I hardly review these chain stores but I've been to this place a couple of time and have to say I have received friendly service. The first guy took time to explain the different types of oils I could put in my car, looked up my model and make and even went outside and looked under the hood. The second time I came back because I felt these people were fair and friendly. I had my car battery replaced and the old one recycled. They were professional and answered all my questions. read more

Like Naomi K., I don't typically review big chain stores but the staff at this AutoZone really deserve a shout-out. So basically my car battery decided to completely give up on life the other morning during Durham's current 100+ degree heat index heat wave (great timing!). After getting a jump from AAA, it was suggested that I pop over to AutoZone since my now defunct battery had been purchased at one of their stores and there was a chance that my battery was still covered by warranty. So I made my way over to this AutoZone location, and of course their computer records revealed that I did not purchase my battery there. However, the associate that worked with me pulled up all the local AutoZones and happily began calling associates at other locations. Through this process, she was able to verify that I did indeed purchase my current battery at a local AutoZone and was still covered by warranty (yay!). This associate then happily and efficiently proceeded outdoors to change my battery in the sweltering heat. Clearly the process of hunting down purchasing records for this forgetful guy and then having to change his battery outdoors in 100 degree heat could reasonably put a damper on anyone's mood, but that did not happen this day. Instead, the AutoZone associate that helped me was nothing sort of cordial and very helpful. The world needs more people like that! read more

Great experience! Needed my battery checked. As a woman, was kind of assuming I'd be told i needed a new battery. Nope! Jenny was super helpful and did not charge me a thing, since my battery was fine. She also gave me some good advice to clean it. read more

Courteous, knowledgeable, and hilarious guys here. Got me fantastic wipers for an awesome price. Put them on for me and everything. Such a fantastic experience. Thank you! read more

This Autozone is INCREDIBLE!! I have never had such a great experience with auto work but the staff here were the nicest, most accommodating, helpful people I've ever met. I will definitely be going back to Autozone for any future assistance with my car and I highly recommend this location. They will go out of their way to help someone out! read more

Don't usually review places like this but I was in and out of there in 5 minutes and the employee helped me replace my brake light because I didn't have the tool with me. Usually they don't do that for you but they weren't busy. I really appreciated his customer service and how quick he was to find what I needed. read more

Staff is slow to check you out and offer assistance when needed. I wish Hillsborough had a advance auto.

The staff was friendly, accommodating, honest, and respectful. As a woman I'm always worried I'll get taken advantage of when it comes to auto work. Jason H. And Jesse were extremely helpful and worked with me to troubleshoot the issues I was having with my battery. Because of their knowledge and effort, I realized that I didn't need a new car battery. I can't say enough good things about their professionalism and honesty. read more