The staff is super friendly. There's a very long walk along a fenced wall to the vehicles. Anyone with walker or wheelchair will have a tough time managing. There are 7000 volts if someone missteps and grabs onto or bumps into the fence. It's a narrow walkway thats got gravel so its easy to lose balance. Luckily we knew where we needed to go and we got very lucky and found what we wanted. They do offer a law enforcement discount. Parking is ample: be sure to enter in the door directly by the lot and not the back side. That side is for paying. The online catalog is very accurate and updated. read more

Good selection and fair prices. Like the way they post inventory on line. Don't wait too long or it will be gone!

In the quest for auto parts on my vehicle I didn't want to pay over $100 just for a seat belt latch, or $200 for a trunk closure I went to the auto graveyard. They have everything set up nice where they are all separated into different categories. It was easy to find a vehicle that I was looking for and the prices are very reasonable. It only cost me less than $30 for both parts I was looking for. A word of advice, don't go the day after it rains. read more

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I needed 2 sun visors for my 1996 Honda Accord and they had them and they work perfectly, and I needed the exercise to I will definitely be back! read more

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My 15-year old car finally gave up the ghost after being towed to AAA. The AAA rep recommended this place in hopes they would purchase my vehicle for scrap. I tried calling but the guy who answered the number I was given said it wasn't his department and told me to just look them up on the website. I did, filled out a form and got a quote for my car. I got a phone call to confirm that they could pick it up from AAA. They told me to leave my registration in the vehicle, which I was hesitant to do, and AAA said they'd just hold it at the desk. Later that day I got a call saying they had processed my car and I could pick up my check. I drove to their location and walked in the wrong door at first -- the place to purchase parts. They told me to go to another door around the building and I did. The lady inside verified my ID and gave me a check, which ended up being less than my original quote. In summary, my online experience with them was fine but the people I interacted with on the phone an in person were kind of nonchalant and not very customer-oriented. read more

These are daylight robbers except they do NOT use violence, they tell you they will get you a car at 275/=, then give you a pickup date, blink your phone before alleged pickup date, end up NOT picking you car. You call them ask, they say we were there the first time but missed. You call them again they reschedule but reduce the price by $100/= to $175/=, then finally the go to pick the car. As if that is NOT enough, they further reduce the car's price by another $100/= saying this car misses this and that, finally they offer me $55/= and goes out to say if I do NOT come to pick my car before 5th or 8th of July my car will be impounded. So literally these guy just got their car for free . Shame on them read more

These guys are crooked. Charging $3 to enter the yard. And forget the price list on their website, as they add core charges on non rebuildable parts. read more

Friendly people & reasonable prices. easy to use and frequently updated vehicle inventory on their website. $3 to enter. If they don't have the car you're looking for, check out the Raleigh location too. read more

I would not return here. The staff and management are rude, they make up what they think certain parts are to try to charge more money, and then try to question if your core is what you say it is. If you can, make the trek to the Raleigh LKQ, much better place. read more

They gave me a decent price (I guess) on my ailing Durango but the techs swooped in to sweep the interior of goodies. I accidentally left my iPhone in the truck and one of the techs found it and took it home (I tracked it to a residential location off 55 using find my Phone on my iPad the next day). Clearly an accident and something they should have pointed out. I didn't pursue it with vigor with the company because I didn't have much basis but they clearly have employees that are less than admirable. My gut reaction about the folks hanging around the shop is that there are vultures with little or no morals. Consider yourself in a room full of pick pockets... read more

They gave me decent deal for my car, but they came a day late to tow it with no call to tell us they were late or even on their way when they came the next day. We assumed they forgot we were working with them when they didn't come Monday. Then when my car was gone Tuesday no one at LKQ would tell me they had it over the phone. First I drove to their location in Clayton, who we had been talking to, only to be sent to Durham. An hour errand turned into a 3 hour affair. I even met the guy who towed my car who just teased me for how bad of shape my car was in and was unapologetic of all the trouble caused by him not calling me to let me know they were getting my car. read more

I would never recommend LKQ. They did not pick up my vehicle when they said they would. They scraped the driveway and dented my garage door. They would not give me my license plate off my van. They have yet to pay me for my vehicle even though I filled out all appropriate paperwork. The staff at the Durham facility was extremely rude and disrespectful. If you try to call and contact LKQ you have to go through a national call center and the wait time is usually over twenty minutes. I have nothing good to say about them at all. Find a different business. read more