First the good... 1) Victor Romero was fantastic! He didn't…read morecome across as sleazy. He was calm & kind. He came across as trustworthy. If I ever buy from MyNissan again, I'll ask for him exclusively. 2) The negotiations went well. I felt like the final price was fair to me and to the dealership. 3) I love the car. For the cons... 1) "T" (initial), the finance guy. He didn't do his job well. He was talking non-stop about his 6 children. I know most of their names, their college pursuits, their personalities, etc. When I wrote the check, apparently, I wrote the wrong amount (numerically it was right, but when I wrote out the numbers, I did it wrong). It's "T's" job to catch that while I'm there. He should have looked at the check, but he didn't. So, I was contacted a few days later. I had to write another check and I mailed it the next day (I live over 2 hours away from Salinas). MyNissan did receive it. But in the meantime, "T" calls me again, after just two days and left a voicemail. He sounded very anxious. And I get it, but he should have checked the check! 2) I contacted the dealership via email about a specific car. "DG" (initials) got back to me. She was professional and came across as warm & helpful via email. But suddenly I couldn't get hold of her (it's my understanding after the fact that she had a family emergency). "DF" (initials) contacted me via email but didn't give me complete answers & wasn't exactly warm. But again, suddenly she dropped me too. Didn't answer my emails, questions, etc. Now "DG" had Victor Romero take a video of the car for me, which is how I knew of him. So, I had to reach out to him to continue the conversation. This is unprofessional, as I should only have to reach out once (initial reach out)! I shouldn't have to keep emailing people until someone gets back to me. So ultimately, I'm not sure if I'll ever buy a car there or not. There are some good things, but the bad things are significant issues. This dealership needs to tighten some issues. If they do, then they'll be great to deal with!

Great dealership! Has helped me with situations with my car bringing it in whether it's big or…read moresmall. Clarissa is a great help and super nice!

I was referred to Vitmars by an Autozone employee. I'm sure glad he referred me. I had a check…read moreengine light on so I called the shop. Myra answered the phone and scheduled me right away. When I arrived she came out to great me and I was impressed to be helped by a female I knew this was a shop for me. Her mechanic helped my Range Rover with a quick fix and I was n my way. Driving to the location I thought it would not be safe BUT IT TOTALLY IS SAFE. The building is nicely painted, protected and CLEAN! All employees were nicely groomed and dressed. It tells me they take pride in the work they do and are presentable to customers. It's a great value shop. I will come here for future service as needed. Thank you Myra

Vitmar's Service Writer Myra worked with me about everything, the Prices of the parts I needed for…read moremy 1998 Jeep Grand Cherokee. She answered every question I had and explained every part they saw that I needed to pay attention to and why. I can not thank her and the Mechanics at Vitmar enough for all their kindness and understanding of my concern about my Jeep. When I was calling around and getting prices and quotes that were just off the wall for a water pump, and other mechanics who wouldn't give me a price over the phone told me, Just have it towed here, then we will tell you what it will cost." Yeah right! I may be an old lady, but some mechanics just make you clutch your pearls and your credit card close to your body, because you know you are going to get Had $$$. Call Vitmar's and ask for Myra, trust an old lady who can't say enough about this Repair Shop

I went to ask if they had a front bumper for my 1970 f100 and the young man Junior at the desk gave…read moreme a price on a new bumper and an option for an original one. He said they could get it from San Jose within 3 days and it was half the price of a new one. I ended up buying the original used bumper and was happy that I was able to find it. Junior said they located it in San Jose but he didn't give me the information for the place. Anyway I was happy with their service and the fact that he took the time to search for an original. I'll definitely return in the future.

Go to what I liked about him was that they gave you really excellent service I treated you like a…read morevalued customer look you in the eye shake your hand give you a price give you a time when they're going to be done with it and you can pretty much guarantee it was it was done on time ahead of time and the quality workmanship could not be questioned it was perfect for the price.

I just bought a new car from My Kia. I've now bought 4 cars from them over the years. When I go…read moreto buy a new car, it's the only car dealership I've even gone to buy a new car. I like cars made in Asia and think they make the best cars for your buck. I've never to have a major repair done on any of the cars I've owned made in Asia. And I've owned 8 of them. My salesman, Mike, was cool. He never once pressured me to buy a car. if he had said, 'What do I have to do to get you into this car today?" I would have walked out. But he didn't. I've never been in sales, but I do know about that "Always closing" selling technique. I stopped by about 4 times to ask questions about the car when I went to Home Depot or Kohl's on an errand. I first saw the K-5 about 4 years ago and thought it was the best-looking car of the similar cars made by other car makers, but I wasn't looking to buy a new car then. So, when I decided it was time to buy a new car, the K-5 was my first choice. I'm well aware they sell cars across the street. I went home and figured out what I would be willing to pay for the car. I went back; test drove the car and made my offer. Mike took my offer to somebody, I've never figured out who they are, and within 15 minutes, they accepted my offer. I was satisfied with the deal and assume they were too. Then it was on to all the extended warranty stuff. Tino was cool too. He knew I was interested in that and didn't push me. He just did his job. If I didn't think this was going to be a good dependable car, I wouldn't be buying it. At 77 years old, this is may be the last car I buy. But if I do buy another car, My Kia is the first place I'll go.

Horrible experience with them. Just tried making an appointment for our Kias at work, the women was…read morecompletely rude. Happened 5/22/26 at 3:40 pm or so. Would never recommend this place for any type of business. I understand that not everyone might be like that working at that business, but that women represented the organization horribly.

First, I'm from Salinas Ca. This sight has me in Garden Grove???…read moreTook cab over camper to these two yahoos. Poor poor communication and they have a hard time telling the truth. The contact guy behind the desk who answers the phone thinks he's clever and funny....not. They had our camper for more than four months yet most of what we needed done had not been accomplished. Mistake was to put money upfront. Once money was in hand they put us on the backburner. We missed several camping opportunities because of the poor service. They initially estimated the entire job would take 2-3 weeks. We did not add to there work load after having left our camper there. The person we talked with while getting our unfinished camper out of their facility was drinking beer and tried to hide it. He had an open ice chest with beer in it behind his desk. There are plenty of other legit RV repair outfits in this area...you do not need the headaches these clowns will give you.

This is really a zero star review! They seem to be legit,…read morebut only before they take your money. I spent a few thousand dollars there for them to rebuild my RV Cap. They gave me a two year warranty. I immediately took it back to them as my cap was leaking after the rebuild. They immediately started with excuses. A long story short I brought it back to them at least 3 additional times for the same leaks and the wood rotted out and part of my side cap panel blew off in the wind while driving it on the highway. Troy became very belligerent and told me to sue him! Oh and beware of his dog it tried to bite me! Beware don't do business with them they are fake and only want your money!

Ivan and Rudy was generous enough to put my nieces windshield wipers on great customer service I…read morerecommend it.

Very friendly staff. Professional service. They even have a military discount for veterans.read more

The Service dept sucks? One of the service writer does not understand customer service.. She would…read morenot call the 3rd party warranty company because she has to wait too long on hold. The management of this place is horribly weak NO ONE would call me back. When I called they passed the buck. I reached out to the owner 3 weeks ago through LinkedIn and he has not responded . I have worked in the auto biz for 7 years. Sales, F&I manager, Sales manager, General Manager, Service Advisor , Service Manager. I believe this dealership (Jeep, Dodge, Ram) needs a COMPLETE REBUILD. .

Good with oil changes and regular service but always leaving scratches on my vehicle after service…read more Something to think about.

Ok this shop gets down literally. Called on my way too salinas from monterey and they said sure…read morebring it in and we will check it out. With in 20 min apon arrival they said back it in gave me a an excellent price too replace a blown air bag 5 stars for the immediate attention from Alex definitely come back with some other equipment thank you gentlemen

Save your money and avoid this shop. The owner, seems more focused on making money than doing…read morequality work. As long as the suspension gets installed, that's all they care about. They only offer a 30-day labor warranty, which honestly says a lot. Seems like they already know customers end up coming back with issues. I took my truck in and the "techs" installed the tie rods incorrectly -- literally backwards. This could've turned into a serious or even fatal problem if I hadn't caught it myself. I called the shop explaining my truck was driving incorrectly and something felt off. Instead of taking responsibility or trying to help immediately, the owner told me to bring it back in 5 days because they were "fully booked" and had no time to look at it. Very disappointing experience overall. Poor workmanship, poor customer service, and safety clearly isn't a priority here.