I went to ask if they had a front bumper for my 1970 f100 and the young man Junior at the desk gave…read moreme a price on a new bumper and an option for an original one. He said they could get it from San Jose within 3 days and it was half the price of a new one. I ended up buying the original used bumper and was happy that I was able to find it. Junior said they located it in San Jose but he didn't give me the information for the place. Anyway I was happy with their service and the fact that he took the time to search for an original. I'll definitely return in the future.

Go to what I liked about him was that they gave you really excellent service I treated you like a…read morevalued customer look you in the eye shake your hand give you a price give you a time when they're going to be done with it and you can pretty much guarantee it was it was done on time ahead of time and the quality workmanship could not be questioned it was perfect for the price.

I had the pleasure of working with Rob on my 2019 Toyota Tacoma. I had to get it all set up with…read moreairbags air, compressor, winch, and front bumper to go on an off-road trip. Rob and his crew did an amazing job on installing a Lauren winch 12,000 pound with a steel bumper custom airbags and an ARB air compressor under the hood to inflate tires for off-road use. Everything was amazingly done very well and has been tested in the off-road of California and now Nevada. I thank them very much and would recommend these west for any installs for anything if you want to upgrade your Toyota Tacoma. give Rob a call.

The owner Ron was very personable and informative. They have a lovely waiting are where I could get…read moremy work done with wifi. I also appreciated the clean and spacious bathroom. The high was done speedily. Good job!

None of the staff members were wearing masks in the back rooms today. Like COVID doesn't exist…read more They did put the mask on when one employee walked out from behind the glass, but I also watched a guy carry stuff out and interacting with customers without a mask. Not wearing a mask is basically saying you could care less about your customers and the people around you. As the US passes 200,000 deaths today, I expect more from all of you.

I originally tried to get my hitch installed by U-Haul but after over 3 months of waiting for the…read moreparts to come in they still didn't have them. Coworker recommended Johnson Associates and within 5 days I had an appointment to get my hitch installed. Dropped my car off and within an hour they had called that the car was completed. Hitch looks good and can't wait to use. Every employee was kind and professional!

Maria was amazing to work with throughout the purchase of my Honda Civic Type R. She took the time…read moreto understand my budget and worked with me to adjust the loan term so the payment fit comfortably within what I was looking for. She was professional, responsive, and made the entire process easy and stress-free. I truly appreciate her dedication and would highly recommend her to anyone looking to buy a car. Also a big thanks to Angela too. She did a great job with financing me with a credit Union as well! Very approachable and welcoming dealership. Highly recommend!

Do not purchase service plan when you purchase your car…read more I paid $2500 for a 5 year service plan... I've had my car for three years and it turns out that I was only allotted six oil changes during that time. The service counter quoted me $174 for my oil change. Quick Math tells me I was ripped off I paid over $2500 for service that would've cost me $1000... I asked to see my contract and it clearly says five years and nowhere does it say in plain English that you are only allotted six. Looking at the contract, it looks like I had 12 oil changes for five years Obviously these guys are snakes and will tell you anything to sell. I'm mad at myself for falling for this scam, but I'm more mad at them for pushing people to buy stuff that is clearly a rip off. Obviously always read the fine print

Recently took my 2024 Ford F-250 Tremor to get a 3" lift and slapped on 37 inch tires and 18 inch…read morerims and could not be happier. Rides really smooth and the work was done clearly with quality. The staff/Owner also follow up with you after the vehicle is done and show how much they want you to be happy with their service. 10/10 Recommend and will be back there with future upgrades ~Jordan Morales

Save your money and avoid this shop. The owner, seems more focused on making money than doing…read morequality work. As long as the suspension gets installed, that's all they care about. They only offer a 30-day labor warranty, which honestly says a lot. Seems like they already know customers end up coming back with issues. I took my truck in and the "techs" installed the tie rods incorrectly -- literally backwards. This could've turned into a serious or even fatal problem if I hadn't caught it myself. I called the shop explaining my truck was driving incorrectly and something felt off. Instead of taking responsibility or trying to help immediately, the owner told me to bring it back in 5 days because they were "fully booked" and had no time to look at it. Very disappointing experience overall. Poor workmanship, poor customer service, and safety clearly isn't a priority here.

This is an UPDATED comment after learning that the business had a communication glitch (thanks,…read moretechnology!). INNOVATIVE STREET LIGHTS IS THE ONLY PLACE TO GO FOR VEHICLE LIGHTING. I took my new-to-me car to the shop yesterday for brighter headlights. My 2015 Nissan had amber headlights which only offered diffuse lighting for Monterey's oft foggy and unlit roadways. I wanted the opportunity to see and to be seen when I drive at night. The owner emailed me last month to let me know that his shop could install the lights for my budget & the process would take 30 minutes max - no appointment needed. I stopped by yesterday morning & was welcomed into the cleanest mechanic's shop I've ever seen. Not a speck of dust or drop of oil anywhere. Everything was spotless and freshly painted. The vehicle lighting displays were numerous & offered something for every customer. Of course, I'm sensible. The owner suggested that I add fog lights for additional safety while I'm driving and found a set that matched my budget. Done! Lights look great and will ensure that I see everything while I'm driving. The employee who completed my payment transaction was knowledgeable and kind. *Lighting was not only installed, but lights were balanced to optimize my line of sight & other drivers' view of my lights.

First off very happy! Called in and they said come by so we can check out your car and give you…read moreoptions. Jaime greeted me and was very welcoming! He gave me my options and said if I had time I could get it done right away. I said no brainer because brighter headlights in my opinion are necessary. Upgraded to LED on my low beams and fog lights. Came back and he demo'd the finish work and couldn't be more happy. Quality with great service! Highly recommend and will definitely be coming back!

Got excellent service, was having trouble finding a bed cover for my Tundra, needed one quick, and…read moreother places i checked were leaving me hanging. Johnny got me a bed cover next day and even made time to install it.

Solid shop! Went here a couple of times for tonneau cover installations. Johnny knows his stuff…read moreand will take care of you. Takes his time to check for proper installation/alignment, etc. Give this guy a call

I had an amazing experience with this mechanic. They were incredibly welcoming, professional,…read morehonest, and kind from the moment I arrived. They took the time to diagnose and fix my car, and to my surprise, they didn't charge me for the repair. It's rare to find people who genuinely care more about helping others than making a quick profit. Their integrity, expertise, and outstanding customer service truly set them apart. I highly recommend them to anyone looking for a trustworthy mechanic. Thank you again for your generosity and excellent service!

Great place for a smog check. Good customer service, quick service, and very friendly staff. I'll…read moredefinitely come back.