Because this store is located next to an ACE Hardware, convenience has found me attempting to…read morepurchase from this store many times. The past several times I've been in this store found me leaving and driving down the street to AutoZone, furious with the incredibly poor service. The staff could not care less about service or the customers! There appears to be absolutely NO-ONE managing or in charge! Absolutely ZERO professionalism care or concern for the customers! Today, my mechanic was awaiting the arrival of a part delivery to complete a routine service on one of the vehicles in our fleet. After almost an hour of waiting, he attempted to contact the vendor, Oreilly's on S. Main St. which is approx. four miles from his shop. He was placed on an indefinite hold, TWICE! The part never arrived. My mechanic could never speak to an O'Reily employee to determine of the part ever even left the shop! I had to drive to AutoZone myself to achieve the part and complete the service. I asked that my mechanic promise he would not deal with this parts store again if I was to continue having my vehicles serviced there! I have NO idea how this parts store stays in business! They certainly do not deserve to!

I went in for a battery test and I was told "I'm the only one here so I can't help you". Exact…read morewords. I have over 10 years of customer service experience and I would NEVER say that to a customer. Even if the manager was on break, I could have been told "would you mind waiting for 10 minutes, my manager is on break" I then had to go in and ask for a jump to go to another store. The manager Jose came out to give me a jump, never once saying he can help me change or test the battery. He was perfectly fine sending me to another store for them to help me. A manager leads by example and this means trying to keep the customer satisfied to the best of their abilities because a satisfied customer means they will come back and that means more revenue. They all need a retraining. My car would not start so he forcefully had to change the battery. But if it would have charged, he would not have changed it. I would have been at another location.

Coast Automotive Warehouse is always my first choice for my auto parts They are all friendly,…read morehelpful, and ALWAYS know and have what I need.. And since I am female and know nothing about car parts, this is a huge plus..Also a huge savings for me.. Kathy Hemenway

Was referred to Coast by a friend and have never looked back. These guys are knowledge and will…read moretrouble shoot your needs. So tired of the big box auto parts shops that didn't know any thing beyond "what the computer told them" and not having anything in stock.

I went to ask if they had a front bumper for my 1970 f100 and the young man Junior at the desk gave…read moreme a price on a new bumper and an option for an original one. He said they could get it from San Jose within 3 days and it was half the price of a new one. I ended up buying the original used bumper and was happy that I was able to find it. Junior said they located it in San Jose but he didn't give me the information for the place. Anyway I was happy with their service and the fact that he took the time to search for an original. I'll definitely return in the future.

Go to what I liked about him was that they gave you really excellent service I treated you like a…read morevalued customer look you in the eye shake your hand give you a price give you a time when they're going to be done with it and you can pretty much guarantee it was it was done on time ahead of time and the quality workmanship could not be questioned it was perfect for the price.

My old review was 5 star. Something drastic changed there recently. Revolving door of employees…read more Less helpful. Everyone seems scared to even talk to you. Bummer. Not that long ago it was the best in town.

One of the bigger stores with bigger inventory. Easy to get in and get out. Really clean store and…read morethe guys help got u out quick

I had the pleasure of working with Rob on my 2019 Toyota Tacoma. I had to get it all set up with…read moreairbags air, compressor, winch, and front bumper to go on an off-road trip. Rob and his crew did an amazing job on installing a Lauren winch 12,000 pound with a steel bumper custom airbags and an ARB air compressor under the hood to inflate tires for off-road use. Everything was amazingly done very well and has been tested in the off-road of California and now Nevada. I thank them very much and would recommend these west for any installs for anything if you want to upgrade your Toyota Tacoma. give Rob a call.

The owner Ron was very personable and informative. They have a lovely waiting are where I could get…read moremy work done with wifi. I also appreciated the clean and spacious bathroom. The high was done speedily. Good job!

They did a perfect job on my Jeep Gladiator bed! Done same day, looks fantastic, and great price.read more

Ok so I manage a repair facility and have for the last 10 years I have used the services of this…read morelocation the whole time. Even when I was in Monterey I would still travel to them as these gentlemen and their service and product is superior to other companies. Fabrese and Jan are like the dynamic duo and i'm very appreciative that they are there for our local community. In the agricultural center of the world we have a lot of trucks and believe you me a lot of those owners are looking for bedliners. I have had them installed for dozens upon dozens of my customers over the years and these two gentlemen have always accommodated me very quickly with complete customer service. To my surprise I was there picking up a vehicle from one of my customers and I had noticed that they also provided a different service of installing bed covers. I have been in the market for one of these for a couple of months and I was so excited to see it was the brand that I wanted and knowing they could install it and provide me a warranty I was completely ecstatic. I came by one day so they can get the proper measurements of our vehicle they ordered the product had it the next day and then installed at the following day so literally from Wednesday to Friday I was completely taken care of with not one bit of hassle and I was completely satisfied! Thank you again to these two gentlemen for always following through and being there for me whenever I need them, awesome job I will be back for the spray in liner for our truck as well! Juan is absolutely so sweet and kind and Fabrese is extremely knowledgeable friendly and definitely reliable!

El vato me vendio spark plugs ke no heran ke porke "la systema dice ke si puedes ponerle de este"…read more Pues el coche me salio con un misfire/check engine. Despeus de desarmar todo y luego armar todo y regresar a la tienda y luego regresar a la casa desarmar todo y armar todo. Si tenia un dolar por cada vez ke este autozone me vendio partes equibocadas todavia estaria pobre pero tendria dinero pa un uber porke estos vatos me dejan sin coche. Cuando regrese una vez me dijo uno ke "quien te vendio este parte?" Se enojo cuando le dije "pues tu guey quien pinshes mas ni modo kel drogado atras de la tienda." Ya el pedo esta arreglado pero en este autozone puros "no sabo mi pata derecha de isquierda"

Amazing experience, very know and helpful, especially the service person there Alma, definitely…read morerecommend getting all ure car parts there.

Got excellent service, was having trouble finding a bed cover for my Tundra, needed one quick, and…read moreother places i checked were leaving me hanging. Johnny got me a bed cover next day and even made time to install it.

Solid shop! Went here a couple of times for tonneau cover installations. Johnny knows his stuff…read moreand will take care of you. Takes his time to check for proper installation/alignment, etc. Give this guy a call