Decided to take my car here, needed by bumper worked on. They were able to fix my bumper quickly…read more They are professional, helpful, and were able to do things in a timely manner. Would definitely advise this location.

It took a little longer than I expected but the end results were good…read more Customer service and communication were spot on. This is only the 2 nd time I have used a repair shop and I came back to them

came in looking for a blower speed control resistor pack thing because I was dissatisfied with the…read morechoice of "off, offer, offest, or full blast" in the blue F-150 we ride around in for work. the guy behind the counter had no problem producing a meaningful phrase from my gibberish and after confirming my request he ambled off to fetch the desired item. seriously, it took longer to park the truck and walk in than it did to complete the entire rest of our business at this NAPA location and about fifteen minutes after we got back to the shop we had four actual blower speeds! I'm pretty sure this is the least convenient store for my regular automotive needs but when I get tired of a 'special feature' on a crafty car this is a good spot to remedy that situation.

This location is horrible. The customer service is the worst and I am surprised they are still in…read morebusiness. I will be going to Autozone from now on.

Every O'Reilly Auto Parts store I've ever gone to has the BEST customer service and this one is no…read moreexception. These guys were so helpful to me at 7:00am this morning. They checked my battery, pushed my car in the parking space, allowed me to wait until AAA came and were courteous and professional. They made me feel safe while I waited and didn't ignore my concerns. I highly recommend them.

I came here for an engine air filter. The associate that helped me was very nice. After he located…read moremy item, I asked if he could help me install it. With no hesitation he said yes. I appreciate his customer service and the care he took when handling my car.

Review for Advance Auto Parts…read more After relocating to Charlotte from San Francisco for work, I've made it a point to seek out local businesses that deliver strong customer service, fair pricing, and reliability. I wasn't familiar with this franchise since we don't have them on the West Coast, but this visit turned into a surprisingly positive experience. I was simply looking for basic car-care staples--things like tire shine and windshield bug remover. While browsing online, I noticed that a premium brand product (normally priced over $9 for a small bottle) was listed on clearance for $0.95. That definitely caught my attention, so I decided to make the drive toward Pineville--about 12 miles from Uptown--and turn the trip into a productive errand day with grocery shopping and lunch. First impressions: Easy to find, easy parking, and the store was well organized. When I checked the shelf, I didn't immediately see the item that was advertised on clearance. I approached a young associate at the counter, explained what I was looking for, and he took the time to check the system. Instead of brushing me off, he went into the backstock area and located the product himself. He returned with not one, but two bottles--and they rang up exactly as advertised: $0.95 each. That kind of follow-through matters. I'm a value-driven shopper. I understand the cost of goods and the importance of quality, and I believe loyalty is earned through good service and honest pricing. When a business honors its advertised deals and takes the extra step to help a customer, it builds trust--and that's exactly what happened here. What stood out: * Helpful, proactive staff * Accurate pricing and honored clearance deal * Easy parking and convenient location * A positive, no-hassle shopping experience If you're willing to do a little homework and keep an eye on sales, this is definitely a place where you can find real value. I left feeling satisfied as a customer and confident that I now have a reliable go-to for basic car-care needs. Bottom line: Great customer service, honest pricing, and a solid value experience. This location has earned a spot on my list of trusted local businesses.

I love going to advance over any other and they prove me right! Great customer service and truly…read moredoing what they can to help someone that could be in a stressful situation.

I have taken all of my cars to these guys for the past 10 years. Always super professional and…read morehelpful and I never felt like I was being taken advantage of. They kept my cars running way pass their time. Really great folks.

Exceptional service! Friendly faces, knowledgeable technicians, and low prices!…read more I would highly recommend Certec Automotive!

I freely admit that I am not a car guy, so I generally rely on the goodwill of professionals and…read morehope they don't screw me over too badly. When I recently had a mysterious battery drain issue, Advanced Auto Parts replaced my battery and referred me to Paul's for further testing. The staff, including Paul himself, was very responsive and helpful. They kept my car overnight to test for further drain issues, and when they didn't find anything, get this... They didn't charge me! Not a single cent did they demand for their time. This was a very pleasant surprise. This kind of customer service ensures I will go back to Paul's the next time anything acts up.