First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great Experience. Came in for a state inspection and brake check. Service was very quick and well…read morepriced. Will definitely come back in the future.

I came here for replacement tires but they didn't have the right brand and it took a long time to…read morefind my fleet account in the system. They were patient and friendly though. The facility is clean and near a lot of shops and restaurants. They substituted another brand and I got what I needed.

Really disappointed with how my wife was treated here. She went in for a simple tire issue and…read moreended up being pressured at every turn. They charged her with a warranty she had already declined, after already trying to upsell her on warranties for all 4 tires and tried to sell her new wipers. All of which was on a nine‑month‑old car with 10k miles. They even rolled a tire with a small screw in it across the shop floor like it was some dramatic reveal--something they didn't do for anyone else. Meanwhile when a gentlemen sitting next to her had to have a tire plugged due to a similar issue and they didn't roll his tire in to show him. After reading other reviews, this seems to be a pattern, especially toward women. People report being told their car couldn't even be serviced unless they bought new tires, only to find out later it was just a nail that could be plugged for under $30. Some were even offered free tires afterward if they'd change their review. This isn't an honest mistake. It's a consistent upsell routine, and it's not a good look for a company this size.

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

Great prices, communication and products. I was thankful to find them after much research and…read moreconsideration to upgrade the wheels and tire on my bronco. I'll definitely recommend to friends!

I recently had an alignment done and new tires installed, and the results were excellent. The work…read morewas completed professionally, and the improvement in how my car drives is immediately noticeable. Highly recommend for anyone seeking reliable tire service.

Came here with a tire that has a nail, met Marvin great customer service and found a tire in great…read moreshape almost new. Very reasonable prices for all your tire needs. I came here at 11am so it's empty:) Thanks again Marvin for your service. Also thanks to CAM great service great guy. Took care of me at the register. Gave me some business cards and a well written receipt. Really glad I picked this place. If you're in the area and came into a little trouble with a nail on a tire. Or are just looking to buy good quality tires, hands down is the best place to go. Will be coming again this week to buy a spare tire and update my other car tires thanks guys. They also have other locations just incase you can't make it to this one. Almost new tire for $50 wow! If I can give you 10 stars I would.

Get there early and look for Nick. He's direct and to the…read morepoint but he's good at his job, he'll treat you right, and he's honest with you. I keep going back for all my tire needs. Nick and his guys do it right.

I want to give praise to Chris and the rest of this team at Blacks Tire. They have by far the best…read moreservice and pricing in Union County. Living in Marvin, I'm used to getting ripped off by the brand name tire stores lining the Waxhaw Marvin / Providence Rd route. Most of them can't even road force balance tires, but Black's can. For brakes on my Nissan Titan, they offered the NAPA silentguard and installed them for $209 out the door. Every other tire shop closer to me wants $450+ for the same job, telling you how much they are marking up their labor. Hell, even the dealer was going to charge me $329, and I was shocked that it was less than the other shops but at least there, I expect the Dealer to rip me off. If you live in Waxhaw/Marvin and need tires and service for your vehicle, I am telling you to drive the extra 20 minutes and get down to Monroe and see these guys. They are nice, honest, and really quality work. Also have a well equipped waiting room with WIFI so it's easy to work while I get my car serviced. Thanks team - you guys are the best local pros!

The owner is friendly. I had our minivan inspected and there were no problems with the service.read more

The owner is so disrespectful!!! The worker's don't know much of anything except changing a tire I…read morewill never take a vehicle there! Nor recommend anyone to go!!!

This business is not just a business. These guys are craftsmen and wizards. They have repeatedly…read moresaved me. Not just with quality workmanship and products they sell, but they helped me out of tough times. They care about the community they serve and should be celebrated by local Government and chamber of commerce for their demonstrated love for the community they serve. Amazing people. Amazing service. In today's world to have this kind of reliable support and service is beyond expectation!

I go to Mavis for all my oil changes. They're great! I can book an appointment online. Most of the…read moretime they have appointments available next day. They're always on time when I arrive and most of the time I stay and wait as it's ready in about an hour. They do a great job and never try to sell me services I don't need.

Always in and out in a timely manner. I've been here a few times already. No disappointments. The…read morefirst time they repaired a nail in my tire for me within a few minutes. Prices are in par with every other shop around. Nice store the waiting area is always clean.

I can't say enough good things about this have taken our here multiple times for different…read moreissues and they have resolved them with ease. I would trust my prize this Goodyear. The people are kind patient and knowledgeable. I can honestly say they are fair and would not try to take advantage of anyone for giving us a peace of Finch sisters.

3 stars because that's your current rep, and I'm honoring that since haven't been!…read more --- THE Weirdest phone call ever. "Samuel", shout out to you, you knew this was coming. Full disclosure, I had se a reservation for an oil change, nothing crazy, saw an ad, needed one. I called to check in how long approximately they anticipated it taking as I had a commitment following. Sam, this is where you started giving the wildest reasons why I may not even get out of there with one tonight-- potentially failed inspection (warranting state law immediate fix), bays breaking down hydraulics, not knowing repair depth, etc. It just kept getting weirder and more like I shouldn't trust them. I canceled my appointment.

I've been having my RV serviced here since 2022, very happy with service and workmanship. Prices…read moreare very reasonable. They always have finished on time. Highly recommended

As always the staff are friendly and make sure you are getting what you need and want. They…read moreverified I was getting the tire I had selected before they started work. The waiting area is clean and had a TV going with a car show. The prices are very competitive with other places I've checked especially since I can trust them to do it right.