Second visit with these guys, failed to post 5 last time…read more These guys are knowledgeable, friendly, communicative and efficient. I'll continue to use them and refer family & friends. *new address is 103 Browntown Rd. Belmont, NC

Update- The owner called me back and wanted to improve the situation. He reimbursed the tow charge…read moreand Uber.

I just moved to Concord a little over year ago bought brand new tires and took my car to Terry's…read more In 8 months my tires were worn down to no tread. I took my car to my mechanic back home and he told me the alignment was way off and to take it back to the place who did it. I then took my car back to Terry's and asked him to make it right. They would not even go out and look at my car. He told me after it leaves his he couldn't do anything. He also admitted to having 4-5 other people come back in and complain about the same thing. Now I have to go buy brand new tires and get another alignment. It is safe to say that I will not be going back. It was obvious that his alignment was not correct and he just took my money and ran.

decided to give a local shop a try to align my Maxima. Terry was a nice guy, shop was simple and…read morefit the area. my hopes were high. results were low as I am going have to align it elsewhere due to lowering springs previously installed on vehicle. my guess if you had a stock vehicle going to Terry would be fine, but not for an altered vehicle. $50 lesson learned, no offer to return money when I called to inquire about lack of adjustment.

I have unfortunately been in 2 rear end car accidents since I bought my new car! I took my car to…read moreKeffer the first time because it was close to where I lived and the other driver's insurance company suggested them. I had no previous knowledge of their work before handing my keys over but not only did Keffer get my car fixed sooner than they had even projected but they had helped me with the rental car pick up and turn in, and had my car washed and cleaned when I came to pick it up! They also stayed in touch with me throughout the whole procedure! I was so impressed that when luck would have it that I was in yet another accident, I brought my car back to Keffer! They remembered my name and were very friendly and and all the staff are a pleasure to work with! The second accident was much more severe so it took longer to fix but the car looks brand new again and their service standards in going above and beyond in every way, where as wonderful, if not better, the second time around! I fully recommend anyone to Keffer Collision!

The overall customer experience I received when dealing with Keffer Collision was FANTASTIC. I had…read morerecently moved from NJ to NC and Scott Myers and his excellent team thoroughly evaluated and estimated the costs. They went above and beyond and I can't say enough how this experience has made me a LongTime customer. I have never had such a great experience when dealing with any auto shops, but Keffer Collision especially Scott Myers and Brandon Brewer are first class professionals. I highly recommend this auto body shop!

Fast , Friendly and Honest. Very pleasant experience . I've taken several of my vehicles in for…read moreinspections and Chad has been knowledgeable and given me information on what needed immediate attention and things I should keep an eye on. He was not pushy or demanding on repairs . highly recommend.

An absolute stand-up group of gentlemen assisted me with some car troubles. They could have easily…read morecharged me $400 for needless work on my car, but instead they were honest with me and told me how to fix the issue without replacing a single part. My car is as good as new, and my wallet isn't empty. I appreciate businesses who care about the customer more than they care about money. This is a great place to take your vehicle, regardless of how much you know about the automotive field.

Excellent customer service and staff. Needed work done on my exhaust system, missed my appointment…read more(totally my fault) and they were super accommodating and went above and beyond even when more work than was expected was needed. I would recommend this shop and those guys to anyone needing a good honest mechanic shop. It was my 1st time there and if I need any more work done, they are where I'm going from now on.

This may be a little long…read more I had just bought a Scion xD on Saturday and got it street legal that Monday. I live in Gastonia but took my husband to work off of Sam Furr Rd, about 35 minutes away. Got all the way up there and noticed the car was trying to pull away even with my foot on the brake. Looked down to see the check engine light on and the RPMs revving up to 2k, to 3k over and over again. Now at this moment, I'm feeling sick. I have my 2 year old little girl and skittish basset hound (no Leash either). Clearly, I thought this would be a normal back and forth trip. So I yelp some auto shops in the area and go to one which will not be named, but will be receiving a review from me after this. After speaking with the front desk person for 10 minutes about how a technician has to "troubleshoot" it and drive it (remember my little girl and dog with no leash??) and how it'll cost $120 JUST FOR DIAGNOSIS I finally said "can't you just hook it up to the computer and pull the code?", he was like "oh yeah." I get the code (ECT circuit), call my mechanic & he says I can drive it home but I just bought this car. Idw take any chances. So I google and start calling shops in the area. One shop recommended Barbee Import Services since he only worked on Hondas. Now my phone is dying. I need to get gas, my dog and daughter are WAY OVER being in this car any longer. I call and let the man know my situation, the whole horrible situation. Lol He says "bring it on in." When I pull up, another gentleman starts going over the car automatically, computer hooked up, getting the VIN....within a few minutes they're wanting to pull it up to the bay. The owner graciously let me borrow a leash that had been left by another customer as well (as long as I gave it back) and I hooked up my phone to a charger in the office. So I start walking my dog around to go potty and before I know it, they're pulling the car back over to me and handing me the keys. "It was unplugged." The owner says. I was flabbergasted. "That's it? How much do I owe you?!" "Oh, nothing!" He replies. And he refused to allow me to give him any money. I was in tears. To go from some place that wanted to take advantage of me for whatever reason knowing how absolutely vulnerable I was with a child involved (not to mention, had the first shop I went to helped me the first go around, I would've been able to get my daughter from school at 2:30....something I told them as well) to this awesome small business that valued their integrity and customers care....it truly restored my faith in humanity. (I need to add, I get the first place is trying to run a business but sometimes situations arise where you can be a good human being instead of make money. I had money, just not for what they were asking for.) In any case, I fully intend to bring my cars back to Barbee Import Services, despite living 45 minutes away because I KNOW they will be serviced correctly and with my full trust. I CANNOT recommend Barbee Import Services enough!!! Thank you so much for helping me and bless y'all for being so awesome!!

If you need the best auto mechanic around, you have got to call Jalonnie!!! He arrived on time,…read morediagnosed my problem, and went to pick up the parts! Then he repaired my car, all of this in less than 2 hours! He is very professional, knowledgeable, as well as personable! And, best of all, very, very affordable! You will not regret calling him!

I was in Sherrils Ford, NC yesterday from out town, and had to have Martin check out my car. He…read morewas excellent, very through and knowledgable, felt so fortunate to have found his large, very well organized and functional, and full service shop behind his brick home, was busy when I arrived, but he and his wife who came out of the office came out and immediately pulled the car into the bay ad Eric got down to work! Felt so well taken care of and bill was very reasonable. Can't recommend his services more!

This place could serve as the car repair shop for the Deliverance set except the guys won't hurt…read moreyou, will cure what ails your car, don't require an appointment and are as honest as can be. Great place to get your car inspected and for routine car maintenance and minor repairs The guys who run the place are as country as they come in attitude, speed and accent. It's like being in a movie going there. The only anomaly is their large collection of cats freely roaming the premises. My only caveat, however, is that if you can't stand Trump, I suggest you keep your mouth shut.

That's the repair shop that is missing all over. Honest and reliable people. Fair pricing and they…read moredo a great job.

Took my car in this morning to Auto Tune Total Car Care and I'll continue to take it there for any…read moreneeds moving forward. Usually women are taken advantage of at places like Midas, Tuffy, Autozone, etc and told about 100 things that desperately need to be done on your car. The gentleman that owned the shop quickly found out what was wrong and fixed my car within an hour!! I greatly appreciate their honesty and how they respected my time as well.