Great experience at the Hartville O'Reillys. Joey specifically was a huge help and very friendly…read morefrom the moment I walked in. He knew what he was talking about and able to achieve exactly what I came in needing.

I managed to mess up installing a headlight bulb to the point where I drove to O'Reilly, where I…read morebought it a few days earlier. I had given info about my vehicle to the person at the counter, and it turned out that they sold me the wrong bulb, but that's not what this is about. It's about Lou. Probably looking for an easy Friday evening shift (it was around 7:00), he got stuck with me! Lou must have spent 30 minutes getting this bulb put in properly and then gladly let me return the other one. Nice guy who could have easily blown me off - but didn't.

Whatever you do do not buy a car without doing a full review of it I recently bought a car there…read moreand was lied to regarding the car's issues intern I drive I drove the car for one week and had to junk it lost $2,000 the lady lied to me told me it was a minor issue I went back in front of her they told me car is bought as is whatever happened to be an honest that's a lost virtue so is this company a lost cause.

Unprofessional staff, poor communication, and a very frustrating experience from start to finish.read more

Shaun is a excellent mechanic. His guys are very good at what they do too. Prices are good, and…read morework is done on a timely manner. He backs his parts and labor. In this day and age that is a very good trait to have. Would recommend him for any and all automotive repairs

SCAM Scheduled me…read morewrong. Had to wait in an uncomfortable waiting room with Catholic TV blaring. Finally got a ride, but then they never called to update me on delays. Kept having to call in, finally got through, was told he'd call me right back... never did. Eventually had to show up in person. The big issue was I had them check out what was making a scrunching noise once in a while. They said it was the control arm bushings. Quoted me $3,233.14 to install new assemblies on both sides.I looked it up and everyone was saying it should cost between $700-$1400 for my car - both sides, full assemblies. So I called around and the very next shop I called quoted me $800 for the same job - 4x less! BUT IT GETS WORSE... I take it to this other shop, and they bring me to the back and show me that there isn't a thing wrong with my bushings. No cracks, tears, slop, and the frame isn't sitting low or anything. The shop then demonstrated that the sound was my struts.So Jim's Auto tried to charge me 4x for a repair my van didn't even need.

Auto Zone North Canton--give them all the stars! Great experience with knowledgeable and helpful…read morepeople. They figured out my car's problem, found the parts, and when I said I might try to install them, they immediately came out to do it themselves! Wisely avoiding the explosion and vehicle fire that would surely have occurred if I tried that on my own. Thanks very much AZ North Canton! You're the best!

Have to give a shout out to Gaylord. One of the nicest guys I've had to deal with when it comes to…read moreworking on cars, which to be honest, I don't know much about lol. He was very knowledgeable, very friendly, figured out what I needed, and even offered to come out and put it in for me, which he did, and then refused to take a tip for his efforts. This definitely will be my go to place for any more issues with my car. Gaylord, thank you for getting me all fixed up. You are the MAN!!