They can get your parts when no one else has them . component and experienced and friendly.read more

This auto parts store knows service so well it comes naturally. I was acknowledged immediately…read moreafter I entered the store, and the friendly store owner listened attentively to my needs and was genuinely pleased to meet them. My car manual didn't list the part number of the dome light I needed (and neither did that big reference manual that car parts places use), so I was pleasantly surprised he trusted me to let me borrow his screwdriver and take it to my car to bring in the light. When I brought it in, he found a light that worked perfectly. I look forward to coming here again. Also, the store employee was friendly when the owner was in the back getting the parts I needed. He seemed happy to work there. It was such a positive difference! I sometimes get ignored in the big auto parts stores, and the people seem like they are there just to get a paycheck. This was a nice change! This shop prides itself in selling quality parts that last, not just a cheap part that will sell like some chain automotive stores do. Their prices were reasonable, and I was surprised that the cost for the parts I purchased seemed less than the price I saw online at a chain store. Also accepts credit cards.

Dropped off my vehicle for an oil change and a radiator flush... they kept it overnight and ended…read moreup being able to do neither, and I left the next day with nothing done. I had to call for updates multiple times on the status, and I wouldn't have known they were even planning on keeping it later/overnight if I had not called, since no one bothered to reach out to me (despite saying they would). Quoted me $500+ at pick up for an 'issue' with the oil pan... went somewhere else the next day and got the oil change AND the radiator flush for $300 in less than 2 hours. If you don't know how to do an oil change on the vehicle... just say so! Will certainly not be returning after this... I just saved $200 by going somewhere else...Be careful out there yinz!

I want to know what is going on at this place that they cannot seem to patch a tire without major…read moreissues. It cost me $238 total and a 2 day major headache. I brought my car here because I had a simple nail in the tread of my tire. They snapped one of the studs while taking it off the tire and broke the other while putting it back on. They asked me if I wanted to have them repair those broken studs in addition to the tire. They blamed the previous mechanic stating that he had likely stripped the studs. The car could no longer drive so I paid to have it towed to a reputable tire shop to get the studs and nuts replaced. Then I took it back to the mechanic who did the tire rotation and he was able to remove the other three tires and put them back on no problem. I think the likely culprit here is pep boys.

I bought a ratcheting wrench from this place 2 days prior before an attempt to return it. The tool…read morewas unused and was in the package it gas the exact same way I bought it and they tried saying I used it?? I bring a shiny toool in, to return it and they say it's used!! These people need a raise asap bc they're doing the most and losing customers! Go somewhere where the associates care!

Do not rely on them to tell you what part works for your car. They can sell you the wrong thing and…read moreforce you get a gift card back.. Taylor pretty unhelpful

This is the only place I trust with my cars and van. I have been going there about 30 years,read more

I came in for a scheduled appointment ontime for engine light being on and was refused service. 3…read moredays prior to this, I called to schedule an appointment and provided the exact code and description of it to a receptionist who reassured that the car will be placed on a lift to further investigate the issue. I took time from work specifically for that. When I showed up for my appointment, the mechanic (I assume Burt) told me he wouldn't look at it or recheck the code with his reader and said to go elsewhere even so I told him I was willing to wait for as long as it was necessary. I live just half a mile away from this shop so I thought it would be great to establish car care with this place. Completely unprofessional and complete disregard for other peoples time.

they have always been very helpful and they seem to have an unbelievable amount of random car parts…read morefor every make of car (or at least the mostly American ones I've owned) at very reasonable prices. Also, have used, quality tires at very good prices.

Completely satisfied. Part arrived in three days wrapped in bubble wrap and in a sturdy box. Part…read morewas exactly what I ordered.

Out of all the auto parts store in the city that I could have gone to I had to pick this one. Why?…read more Because it was on my route to where I was going. But I should have held off and went elsewhere. For those of your not aware this is located on the circle in East Liberty. There is really only one way to get here. I just happened to be passing by when the lightbulb went off that reminded me to stop and grab the item I needed. As soon as I pulled into the parking lot I should have doubled back and kept it moving. See, this location is kind of like the trifecta for auto stores on the circle. Next door is a Goodyear and across the street is a Monroe (I think?), two places to have your vehicle fixed. That doesn't seem to matter to some as they will choose to fix their vehicle in the parking lot of this store. Or let their vehicle sit here in shambles until they can fix it. It's like the shady garage of the circle. Anyway, I made my way inside to purchase my item. I say this all the time I am car illiterate but am trying my best to make myself aware of things so I can be a little more independent when it comes to it. First I walked around looking like a fool attempting to at least find the area where this item might be. Of course it would be in the last aisle. My vehicle is newer and the item I needed wasn't something I had ever purchased before. Instead of an associate asking me if I needed help with my face looking confused, I pull out my phone and do a little google. Thanks for the assist Google. After some self research I find what I need and head over to pay. This is the only interaction I had with an associate in here and it was pleasant. Paid and made my way back out to the garage...err, I mean lot and heading on my way.

Good employees great GM. Clean store, with what I was looking for. Would recommend to all friends…read moreand family

Great customer service. Organized store. Easy to find what I need. One particular employee named…read moreNate went out to check on me as I struggled with refilling my AC. Went out of his way to help me. Problem was resolved. I think he was on his lunch break and just happened to see me struggling.

My headlight had burned out weeks ago and I finally made it to the store for a replacement. I tried…read moretaking the old one out in the parking lot without any luck. Inside the man at the counter, Frank, offered his assistance almost right away. He helped me look up the correct type of bulb based on my VIN. Then he took me to the correct aisle and even searched for it himself. There were a lot of bulbs lying on the floor and a box of still packed ones on a cart he looked through. We were able to find the correct one and he got me checked out quickly. The manager asked me what kind of car I'd be putting it in. After I told him and said I had trouble removing it, he came out to the parking lot and helped me switch out the old one at NO CHARGE. He was extremely friendly and super helpful. The staff is wonderful all around there. The only reason I mark them down at all was the messiness of the store and the super dirty floor. Otherwise it was a great experience and I felt my needs were taken care of.

While driving up 51, our 2013 X3 threw a drive belt. We were super lucky that they had the belt in…read morestock, and we were able to use their "battery install" tools to change out the belt. Super grateful to the 2 employees working on 8/28/22 that helped us out! Wes and the manager on duty! In and out in under 10 min and on our way again!

My son just bought his first car. I was going to surprise him with floor mats to help keep it…read moreclean. I found the ones for the driver and passenger seats. They were made by Honda for Hondas. They were a little pricey but much better quality than the no name ones. There was only one for the back seat floor boards. A salesman came up and I asked him if they had another. He checked the back and said no. Then he told me they could order one for me. He rang up my items and told me the floor mat would be in by 9:30 the next morning. I thought that was pretty quick and my son was "floored" by his surprise gift.

I was always taught to change my own oil and tires growing up, but when I moved to Pittsburgh, I…read moregot a little scared to do work on my car without any supervision. I walked into O'Reilly's one day to pick up headlights for my car and immediately I could tell the employees actually cared about helping me and not just getting a big sale. They helped me find all the items I needed and even offered to change my headlights for me FOR FREE. I was overjoyed. I have recommended this location to so many people and I have been back so many times since. Whenever I have any car needs, I will always check here first! Everyone is so helpful and I love knowing that they genuinely want to help me instead of getting a sale.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!