I truly appreciate the guys that work here. Taylor is beyond amazing,recently he changed my windshield wipers and upsold me on washer fluid. Such a good decision. Tonight I had car trouble where a cat got under my hood and knocked off a belt.its pouring.no a/c. Friday night,imagining waiting til monday to ask the dealership to diagnose. My 1 year old was pissed. Dillion is a wizard and used his personal tools to save my truck and my sanity. As someone who works in costumer service ,I see you. You rock. read more

We left the theater this evening and found our car battery was dead! The tow truck driver got it started and made sure we arrived safely at AutoZone in Lihue. Taylor and Ciena went above and beyond to help us. At 8pm, the battery was installed and the car was better than new! Mahalo AutoZone for having such amazing employees. Taylor and Ciena are the best of the best! Mahalo!! read more

I recently visited the Lihue location due to car battery trouble. Cobra was extremely helpful with recommendations and even replacing my battery! Huge thank you to the team and I will be returning in the future with any car needs. read more

I was having issues with my vehicle battery today, and I nearby this lihue location so I stopped by and went in and asked an Associate for assistance to check my battery, but I got the attitude from this gentleman that i was bothering him seemed like this gentleman didn't want to assist me by the way his actions were. So I just said him that I'll go next door to orielys for help with my battery since he seemed a bit bothered. I was trying to give the benefit or the doubt that maybe he was having a bad day still. read more

Went in for a battery, store manager asked if i wanted them to change it out. Excellent customer service.

My oil cap fell to the bottom of my engine while adding oil. A young associate, Julan came out with a grabber to retrieve the cap and save the day. Great job! read more

Great people, great place. Best value on Kauai. Always my first choice for automotive needs and tools. read more

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The customer service, the atmosphere, the overall general knowledge here made my shopping experience great. I was in need of a battery, and Roewen, one of the managers on duty, took his time to explain, diagnose, and he sold me what I needed. The staff working there was also friendly, and had a general welcoming atmosphere to the store. The knowledge that Roewen demonstrated was impressive, and I got what I needed to get. I am returning to this business, and would recommend anyone do the same. This staff knows their stuff. read more

I want to thank you and your team for going above and beyond in changing my battery. The cable on my battery was so corroded that it was quite the project to get it off the battery. Your associates Nick and Jim went the extra mile to change out my battery and get me back in the road. There was no extra charge for the work and they wouldn't take a tip. A big Mahalo to the entire team for their help during these difficult times. read more

Rose changed the battery for my key fob in seconds-she was friendly,,smart ,capable. I always have great costumer service at Lihue Autozone -thank you!!!! read more

The crew at Auto Zone, Lihue, HI went over and above board to help this old lady today. They knew I was stressed and had no where else to turn. Not only did they take care of my problem but they were kind and understanding of my predicament. I was so grateful and I wanted to give them a tip but they refused and said they are not allowed to accept tips. So, they are honest too! I cannot adequately express my graditude. read more

Just spoke with Kaipo at the Lihue auto Zone, he was very friendly and helpful. Wasnt sure what i needed and he helped me with all my questions. read more

Had problems with a marine battery and needed fix same day. Everyone in the store was super helpful and friendly. Tried charging & tested it for free then even helped me to locate a replacement locally when they didn't have the same model in stock. Awesome place! read more

We had a really great experience today handling a battery issue at AutoZone. We were helped by Chris Breheny who was just pleasant and helpful right off the bat. He not only explained the battery issue but went the extra mile to offer the best and fastest option to get us on our way. He also ended up saying my husband some additional $ ontop of honoring the warranty. He was also just so friendly offering advice on other car related matters ontop of sharing friendly island advice once he found out we were new to the island. Our battery issue could have gone terribly wrong but Chris was able to diagnose and fix it right away. read more

I was stressed out with a dead car battery. Jonah helped me install a new battery and even checked the starter and alternator to make sure they weren't the problem. He carefully cleaned the connections during the installation and was very personable. He clearly enjoys helping people. Jonah made a stressful situation a more pleasant one for me. I'd recommend Auto Zone to anyone needing a new battery installed quickly and with care. read more

Christopher the store manager provided excellent service, found the parts and product I needed quickly and explained how to use them to clean my Subaru's fan system. Highly recommend this auto parts store! read more

I was very impressed by the team at Auto Zone in Lihue - they were so helpful and professional! I was able to get my issue fixed and then some. Braxton A. went above and beyond in customer service and answered all my questions and showed me how to install the air filter. It's professionals like this that make me loyal to Auto Zone above other brands. Please relay my gratitude and appreciation to Braxton A. and the entire team. They are representing this new location very well. Bravo! read more