Jason and his crew are the absolute best!! I've had to call them MANY times and I've never been…read moredisappointed with the service!! Definitely would recommend!!! 10/10!!!!

Our car wouldn't start (even with a jump), and Ikard responded quickly. Mark was professional,…read morefriendly, and made sure that we understood how to file with insurance. Then, when I was following him to the repair place in my other car, I blew a tire, and he fixed that for me too! They are a great company, and I particularly recommend Mark.

Nothing but honest reliable people here. I was visiting from out of state when I needed first an…read moreoil change for my car then a month later a battery. Quick service on both jobs and felt good about work done. Explained everything and treated me like an important person!

Bad service and communication. They want to charge for warranty work. I will never bring my vehicle…read moreback. DO NOT GO! THEY RIP YOU OFF!

AMAZING!!! I…read morerecently wrote a very unflattering review about a not too far removed experience I had at Brown Lee Ford. The response from ownership (Mr. David Lee) as to my experience showed me they "get it!" The professionalism of the staff blew me away, from my wonderful saleswoman Emily Duncan (always responds and communicates, I was impressed), to the managers, to the sales staff, to the finance dept, to the service dept (talkin' to you DETROIT! ;-) to the owner Mr. Lee himself. Mr. Lee, great leadership by you shows in your top notch staff! Mr. Lee knew I was coming in and showed up on a Saturday on a holiday weekend to make sure that I was cared for truly blew me away! Not only that, they put me into what I truly wanted and made me one happy client. I purchased the Shelby Supercharged (750 hp) "Black Ops" F-150 by Tuscany. (He's a beauty!) Let me ask you this? How many car dealership owners show up on a Saturday of a holiday weekend to right a wrong? I'm guessing not many. Mr. Lee, you took a tough situation and turned me back into a lifelong client again. This is my 3rd high performance truck I've purchased from one of Mr. Lee's dealerships, it surely won't be my last. (Not by a long shot! My girl has her eye on the White Hennessey Velociraptor Ranger already) Here's the "kicker" that sealed the deal for me, I live in Franklin, TN, Brown Lee Ford is in Morrison, TN, (that's a 3 hour round trip) and offered if and when I need service, DETROIT is going to drive to my home with a loaner and take my truck back to the service center at the dealership, are you kidding me? That was above and beyond my expectations to say the least. When it was time to drive off (after a nice detailing to make BRUTUS III shiny), Mr. Lee, Emily Duncan (my saleswoman), and service manager (DETROIT) all showed me off after a little chat. I end with this, Brown Lee Ford had to do a thing for me, they WANTED too! If you want to have as good experience as possible at a car dealership, go to the BIG BOYS toy store and see Miss Emily Duncan and the staff at Brown Lee Ford, you'll be happy you did! Mr. Lee, you were a gentleman and a great deal maker, you're aces in my book! To the staff, I am humbled and grateful for today's experience. Regards, Larry W.

My husband has just returned from getting his truck serviced a happy man. They where helpful…read morefriendly and got the service done quickly. They will be our new dealership. Check them out and I think you will be happy.

The department was helpful, friendly, timely, and kept the many repairs I had done at the price…read morethey quoted. I felt like I was driving a new car when I left the parking lot. higHly recommend this business. Thank you service dept

So far I've purchased 3 new & 1 used Kia with them & recently had to get a part replaced & had to…read morego back 3 times before they got it right , kept leaving things off or not connected & not very helpful when I needed to have it towed .... I miss the old team they always got Everything right & no problems . are These even Kia qualified ? I guess I'm going to stop buying Kia's . Sorry guys but I know what good service is after buying this many cars from you .

I have used Auto Service Center for years for oil changes, air filters, belts, etc. They offer a…read morevariety of services and have won my confidence over the years. Nice, polite staff.

Half way through a trip from IL to FL my car started sounding horrid…read moreStopped here to get help and was treated so wonderfully Fixed me up to finish my trip and put my mind at complete ease Thank you again from both of us You were a real hero

Great service always eager to help you in anyway they can I will be back when I need service or…read moretires

Young rookie changed my tire and i'm missing a lug nut from my passenger side and also decided to…read moresteal my caps. Also came in for an alignment told me my bearings needed changed i payed out of pocket just for my alignment to go bad AGAIN I'd say this shop and gateway needs better pricing and employers cs wtf

Eric and team are very knowledgeable and helpful. They offer full service and have done work on our…read moremotorhome in a timely manner, and reasonable cost.

We had a slide motor brake and took our 42' 5th wheel to Eric. I read some of the reviews about…read morehis dog Ollie. (Super cute- good dog!) not mean! and others complain about not being an RV store cause it's a repair shop. Anyway we were pleased with the service and time. It took about three weeks but they told us that going in and he actually got on it because we had to use the RV. I guess everyone has their own experiences to report but we were happy with lSouthern RV.

Took my mother's car there while she is in the hospital. It went from mountain muddy and disgusting…read moreto completely cleaned and shockingly improved. Also excellent mechanic on staff. Also shockingly honest. It is like being surrounded by Angels to be in such a tough situation and have a place you can trust. My mom is going to be thrilled!! And so am I!!

We took our van here for a problem with our rear camera not working and our interior lights…read moreflickering from an insurance claim. Brian said that he was going to replace the camera and the radio with new. When he said the van was ready to be picked up, I saw the new radio on his counter and went I was getting ready to leave, I immediately noticed that the lights were flickering. I talked to Brian about it before I pulled out and he played dumb like he fixed it. I knew he didn't touch it because he told me that in order to fix it, it might take a long time to troubleshoot the electrical wiring. That is why I was told by Robert at Farm Bureau to take it to you!! It only did he not fix the lights, he didn't replace the radio like he said. Want to know how I know? Ok.....my wife's and my phone was still connected to the radio's Bluetooth settings. The only thing he did was repair some loose wiring in the camera. Brian, I hope you enjoy the new Kenwood radio and backup camera that your buddy Robert at Farm Bureau got for you. Lesson learned for me to never go back to that crook. I HIGHLY recommend that others don't as well if it is an insurance claim.