RECALL REVIEW: I've…read morebeen putting off doing anything about my Toyota's recalled parts for... long enough that Toyota sent me a letter saying that I literally could die. Oopsies! So I searched for participating dealerships and ended up at Luther Brookdale (mostly because I knew MT Noodles is nearby). I made the appointment and even modified it online with ease. When I pulled into the Service area, I was promptly greeted and handed over the keys to my deathtrap. Richie met me inside and quickly registered me and my car, and even discovered that I was overdue for another recall that they could add to my complimentary order. I was also lucky enough to score a free check engine light diagnostic promo, which I needed (and usually costs $100 there)! I was in and out of there easily, Richie kept me updated on the progress, and they offered a rental car but I opted for the free shuttle pickup the next morning. Donnie, the shuttle driver was so friendly and sweet and knew some great shortcuts too! I highly recommend this location for your recall needs, at least. Oh and the waiting room has free wifi, beverages, and even baked goods.

All around unreliable and poor quality work…read more - got battery installed that last 9 months and fails. Likely a used battery installed. - each time I come in they fail to notify me when car is done and leave me waiting more time than needed. I have to hunt someone down to get my car back. - came in for scheduled appointment service, I wait 3 hours, ask about status of update, they haven't touched car. Another 1.5 hours until finished. All for an oil change and to swap a battery. Why bother making appointments???? - vehicle came in for crash, car in shop for 2 weeks, they return the car with unbalanced tires. Gets fixed. Car still has issues, they refuse to have a different tech look at it. Would not recommend to a friend or family member.

The three gentlemen at the counter this afternoon (5/19/21 at approx 6pm) were incredibly helpful…read more They leant me their tool kit to replace my truck battery that kicked the bucket in the pouring rain while I was at work were very friendly and again, very helpful. They definitely helped alleviate a stressful, disappointing end of the work day for me. Thanks guys!

Only reason for the poor review is because the store manager (tom) is not helpful @ all!!! I've…read morealways used napa and now live close to this store, never had a problem anywhere else or with any employees @ any napa. Tom's just not good at his job, rude and not willing to help anybody other then the bare minimum. Asst manager and other staff @ this store are great

No problems. Plus they order parts. They never call me names. Always help to the best of my…read moreabilities.

Went in for windshield wipers, they were very helpful finding the correct wipers for my vehicle AND…read morethey put them on for me ...for free. And lest you think it was due to my great beauty or winning personality, not so, they do this for everyone. Good job O'Reilly.

Thank you to traviis. For geting parts for this 2006 ford taurus. Best customer service out any…read morebody I got parts from. Autozone

A worker wasted our time and had us waiting until closing time to help us, just for him to not have…read morethe tools to help out with changing a flat tire. We could've contacted another auto body shop in the time that he had us waiting. I was very angry since he wasted my time and now i have to wait until tomorrow to have my tire changed.

This is a quality shop. I drove all the way from Northeast Iowa to have my old boat gas tank worked…read moreon. The job they did was great. The tank looks better than new and my old boat is running again. Thanks guys!!

AWESOME!!! Can t get better. Yep, HONEST, friendly and fair. Gave me least expensive option and…read morepossible more expensive options. You will for sure go back and make Wallace your only car shop! I m so happy to have finally found an honest shop. THANK YOU WALLACE!