Thank you to traviis. For geting parts for this 2006 ford taurus. Best customer service out any body I got parts from. Autozone

A worker wasted our time and had us waiting until closing time to help us, just for him to not have the tools to help out with changing a flat tire. We could've contacted another auto body shop in the time that he had us waiting. I was very angry since he wasted my time and now i have to wait until tomorrow to have my tire changed. read more

I would give zero stars if I could. Wouldn't help install a battery cause she had to go on break. I said we could all use a break. No help. The other employee just complained about the government raising the prices on everything, deplorable! I will go back only to get my recycle charge credited and will never go there again. read more

Auto Zone advertises car batteries with free installation. So I went there to buy a car battery and asked them to install it. The lady says "well we can't right now it's raining" so I asked if I can make an appointment and come back. She says "Well we are kind of short staff" Unbelievably bad service and complete lie. There is not free installation on batteries. I did go to o'Reilly's auto parts and they don't advertise free installation. I asked and they installed. Lesson learned. Auto Zone bad, O'Reilly's good. read more

My daughters check engine light came on so I suggested she go there to have them run a diagnostic on it and they gave her the tool and said "here you go" They are ultimately lazy and really don't know what they are doing. Go to NAPA or O'Reilly if possible. Avoid this store for sure read more

Fan of the customer service. After a concerned fellow driver kindly told us that all three of our brake lights were out, we ended up stopping in at Auto Zone. The guy helping us diagnose the problem probably saved us a bunch of money on things we didn't need. He crawled around looking for the fuse box or whatever runs the brake lights and helped determine that we did not need bulbs. Appreciated the fact that he was willing to help us out and not sell us stuff we didn't need. Very helpful and appreciated the service at Auto Zone. read more

I want to give the EMPLOYEES 5 stars for their willingness to help me change my lightbulb in my car. THEY went above and beyond to make sure everything was working correctly because they care about their customers. for the lady who claims to be manager??? she came outside and yelled at the employees for helping me. It was very unprofessional and made me feel very uncomfortable. my bumper was completely off and everything was unscrewed. she told me to leave the store (with my car completely taken apart), told her employees to stop helping me, and told me to go to a repair shop. thank god the employees didn't listen to her and continued to help me put my car back together! I don't know what I would have done. I don't understand how she can be a manager and make her employees and customers feel so shitty. Thank you to the awesome men who helped me!!!!!!!!! read more

I guess I can't give them a five because I didnt do any real shopping.. I stopped at AutoZone tonight to ask about a piece of radiator tubing, as I think I need to replace some. My problem was, I know nothing about it. The guy behind the desk quickly came out to my car, spent five minutes looking around with a flashlight. He gave me some really great advice on how to continue figuring out my radiator problem, because there was too much coolant everywhere to really tell what I needed. I'm so grateful for his help that I will be back there to buy whatever I need now that I know how to figure it out!! read more

Always helps me out. Decent prices And they have a taco stand in the parking lot that's very good. read more

Came to this location to inquire about a battery for our van...upon entering the store, I wasn't greeted AT ALL and the associate looked at me with a blank face waiting for me to tell him why I was in the store. When I told him I was here for a battery, he snappily proceeded to ask me for my make, model and year. I told him that I had been shopping online for the battery I wanted to purchase and that I needed help with installation. As the conversation went on, I was constantly met with reluctance and excuses for why I couldn't be helped and to come back tomorrow. I explained to him that I had gotten a jump just to get there to purchase a new battery and that if I came back tomorrow, I'd have to find someone else to jump me again and he still couldn't help me...needless to say, I won't ever bring my money or my time back to this Autozone... read more

Showed up 10 minutes prior to close to buy a light for a trailer and the employees pretended not to see me. Trying to not make eye contact while I stood outside. read more

on Friday 12/30/2022, I stoped in to return an unopened wrong light bulb that I got on 11/21. the Spanish female cashier (or she also claimed that she is the manager) was extremely rude to me. she told me that she needed my id even though I have the recipe and that my return is within the return. she told me that it was passed the 30 days return period so she will have to give a merchant credit that she needed my iD. however, as she was doing the return and scanned my id, she told me that I can't return because I have done too many returns and gave me a print out to call some number that she had no idea what it is when I asked. so, I asked her to explain to me, then she raised her voice and told me that I am be difficult and I must leave the store. I looked at my recipe with the print in the back that said return can be made within 90 days with package unopened, which the light bulb was. so, I told her you gave me the wrong information and that has been why when I do returns at the store if I changed my mind, you always asked for my id even though I had my recipes and it is within 90 days. therefore, she threw the light bulb and told me that I can have the supposedly correct bulb for free and gave me $7 cash as a refund for the bulb that I paid $18.99 with tax and she threw the light bulb that she told me to get out of the store. I told her in present of another Spanish male employee that I am here to return the wrong item to get a new correct item that you gave me the wrong information as far as returning goes and kicked me out of the store and yelling at me, then you managed to say that I am being difficult while you are being rude to me by first threw $7 cash, then $20 cash and the light bulb at me in front my 9 years old daughter. you bullied your customer and that is no customer service personnel should ever act like you. i left the store after that and just very disgruntled at such horrible attitude of a service personnel like her. unfortunately the bulb I got was still incorrect. so, tonight after work i was really hoping that it was her so she knew me and help me with the exchange since she gave it to me for free snd this I don't have the recipe. as I walked in and saw her, I told her if she could help me since it is the wrong kind. she immediately raised her voice with angry attitude and told me to get out snd that I must leave to go to a different location. So, I told her how am I going to exchange it at a different store without a recipe. So, she told me that don't do this at the end of the night because she will call the cop on me. I told her I didn't do anything wrong I am here tonight 1/2/3023 is to exchange for the correct one and agss add in she raised her voice then she called the cop on me and I waited patiently for the cops, they came within 5-10 mins and took the report then gave me a restraining order to the store that I go to for the last 10 years within my neighbor because of a horrible horrible customer service that Autozone hired!!!! this is too extreme and out of control just because the whole world is short staffed that many companies have to settled for such disqualify employee like her. read more

I went to this store 04/15/18 for replacement wiper blades. Heather greeted me immediately and offered assistance. This is the first time I am replacing these blades and was happy for her help. She acknowledged my vehicle was one of the more complicated ones for wiper blades. After returning home I discoverd I was not able to figure out all the differant adaptors and how they worked so I gave up. 4/16/18 I returned to the store to return the items. Heather was happy to show me how and what I was doing wrong. I am now back on the road smear free. Thank you Heather for taking the time to help. You understand customer service. read more