I came in with a slow crank on my mother's Honda Odyssey, figuring I'd be told the battery tested…read morefine and sent on my way. Tom Williams, the store manager, tested it and it did read good, and most people would have stopped right there. He didn't. He thought the grease on the terminals was melting in the heat and making a bad connection, and while he was cleaning them up he pulled the cover and found the battery in the van wasn't even the type on the label. Somebody had put a cheaper unit in at some point. He retested it against what it actually was and it came back failing. I live about two hours away and my mother drives that van every day, so getting it right on the first trip mattered. Tom laid out the AGM options, told me straight what the extra money on the four-year buys you, and let me make the call. I picked up wiper blades for her while I was there and he offered to put them on for her if she has any trouble with them. He chased the problem down instead of clearing the counter. That's rare anywhere, and it's why this store is my first stop for parts whenever I'm in Mount Pleasant. Thanks, Tom.

The staff is very friendly and knowledgeable. Coleman, a nice young man, helped me today when I was…read morein the store. He even offered to put the new windshield wipers on my car! It is so refreshing to have great customer service! Thank you!

Very helpful and nice. I will recommend him. Also he is very professional. Response time was really…read moregood.

This place is the WORST. The customer service is horrible. I called earlier this morning for a…read moretowing job in the afternoon. They assured me they'd be able to pickup at the requested time. When I called an hour before, they said sorry we can't do it any longer... The guy who I spoke with was a complete JERK. AVOID THIS PLACE!!! He tried telling me that I lied about the pickup time... which was not true. He kept repeating that all calls are recorded, so I said go ahead and go back and listen to the call... BEWARE. AVOID. JERKS.

Stacy at store#05730 in Mount Pleasant was awesome! I stopped in Saturday and needed a new car…read morebattery. From the moment I entered the store she acknowledged me and said she'd be right with me. Stacy was kind, knowledgeable and very professional. She checked my current battery, replaced it and had me on my way pretty quick. Thank you Stacy! Sharryn

Aaron Gizzo was so very helpful. He helped analyze which battery was best for my old Jeep,…read morediscussed the warranty options, and carried the heavy battery to my car. Aaron was kind, courteous, and pleasant, providing top-notch customer service with a smile!

This company's employee, Jason B., is amazing and he deserves a hero badge. I was driving and hit…read morethe median hard and slit my tire on Xmas evening in Charleston, SC. I drove to the closest gas station and saw Jason in his tow truck. I ask if he knew a place where I could get my tire repaired and he said not on Xmas. Then he offered to help me. He tried to fix the flat with this liquid spray, but it would not seal. Then he got my spear and changed my tire. He nor his associate would take money from me. This guy was eating diner when I interrupted him. I told him that I could wait, but he insisted on fixing my tire. Jason is a real hero.

After being given the run around by other roadside assistance, Robert, from Moore's towing,…read moreanswered my call promptly, went out of his way to ensure he had the necessary equipment for the job and got to me within a few minutes. Very polite and kind. Seemed to genuinely just want to help.

It was a rainy day and my windshield wipers were wiped out. I knew I needed to replace them ASAP…read more Wipers are totally one of those things you could order online if only you remembered you needed them in advance but likely you forget (like I did) until its a rainy day. I looked up spots on my route and had a short time before my next appointment. Napa was on the way so I took a short detour to get what I needed. They immediately told me what sizes I needed for my car and pointed me in the right direction. As I mulled over the different options for prices and claims of superiority, the clerk came over to offer some advice. He pointed out the sales they had and what reccomendations he had accordingly. I told him my past experience with some brands and let him know I wasn't happy with one of them and my classic car could use a boost in the wiper department as well. He mentioned he had a brand that he and all his coworkers use but it's a little pricier so folks generally steer away. I took the bait and told him to check for my sizes which they had in the back. He assured me they were worth the extra dough so I went for it. Turns out they were running a special that got you 20% off after spending a certain amount (buy a $3 Napa bucket for charity as well). The whole thing cost the same as the on sale blades and I got the Trico Force blades I was looking for. After a week long dry spell I got to really test these wipers out and he was absolutely right. I highly recommend these wipers and am probably a life long Trico customer. Great service with honest advice that held true... I'll be back for sure!

Great customer service! Incredible experience! Had a battery issue and he helped with everything…read moreand made a frustrating experience way better! Thank you Scott!!

EXCELLENT! Jacob was SUPER friendly, constant communication was exceptional and it was basically a…read moreflawless experience! THANK YOU!

Brooks Towing is the one to go to. Quick response after my vehicle broke down. They kept me…read moreupdated regularly on when the tow truck would arrive. Also, I want to say that Tyler was awesome. He went above and beyond to help me. He was a true professional and he was very kind and knowledgeable. Thank you to Brooks Towing for helping me out. I appreciate it.

Good Sam Roadside assistance sent this tow truck and understandably there was a bit of a wait…read morebecause like most businesses they are short staffed but when Woody showed up he already knew where to take my vehicle and the process was very smooth and the car was on the platform in no time. He took pictures of my car before even connecting so just in case there is a claim he can pull his pictures. Even though most likely nothing will happen on the way to the shop it is always a good idea to take pictures. Very professional and expert doing his job, my car got to the shop as expected 22 stars to the driver!

Not suggested. My cars will never be towed here…read more Im common to tow companies and this has been the highest rated tow for me yet. it was trouble to have the front desk guy let me talk with a manager about extra charges Nissan towed / labor / 2 nights (this was incorrect) totaled too $497. Sweep others. never again

Best experience I've had with a repair company. They are incredibly knowledgeable about the fuel…read moreissue I had and I got a recommendation that I feel they would've given a family member. 5 stars - highly recommend.

My trucks air compressor went out on me this weekend in summerville. I talked to Robbie late Friday…read moreevening Saturday morning he was on my truck. He's very knowledgeable and knows what the hell he's doing. I would recommend him to anyone!!!