Greatly appreciate the customer service I received in the replacement of my cars battery. The price…read morewas inline with their competitors and as a bonus they offer a military discount, that I was unaware of. Turning to auto zone for this task yielded superior service and quick replacement. Had I gone into a mechanics shop I feel I'd spent several hours waiting and cost definite would have been more.

Came in for a battery check and ended up needing a new battery Joey had a great work ethic and…read morecustomer service and handled that with no issues. Thank You!

Parks Auto Parts on Old Trolley Road in Summerville is a reliable place to go for all things auto…read moreparts. The store is well managed and organized and it is very convenient and easy to find exactly what you are looking for. The staff here is very helpful and knowledgeable. I have had a really good experience every time I have come here.

Stopped in at lunchtime to get wiper blades. They were available and the employee put them on for…read moreme! Great customer service; fast, quick and professional!! Thank you, Parks Auto on Old Trolley Road, Summerville SC.

Save yourself some time buy elsewhere I had an agreement to…read morelook at a motorhome. Justin had been messaging me about it the prior day. He finding out date codes of tires and a few other things. It got to be end of the next day he never returned messages. I called spoke to a different salesman he wrote a contract for me to purchase motorhome. I told him I lived 3 hours away. He said they would hold it until I was able to see it. I notified the salesman I was going to be a little later because my kid had late start day at school. He never read my text until I got there. All the salesman there are for themselves DO NOT BUY FROM THIS DEALER UNTRUSTWORTHY. I have a contract to purchase. With vin mileage and description on motorhome.

They always have had Good Help that knows enough to get your Parts Right The First Time, so I've…read moreNever had to Return Anything, And Have HELPED me when I don't Have a Clue on How to get Right Parts and installing!

This O'Reilly Auto Parts location on Savannah Highway in Ravenel is a a convenient place for…read morequality auto parts when you are in the area and need that one part. I really like the location and being able to get in and out quickly. The staff here is very knowledgeable and willing to help.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We desperately needed a part to finish a much needed repair on our car. The engine was taken apart,…read moreand one last gasket needed to be replaced. David went above and beyond to make sure we had the correct part in a timely manner.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed a new car battery. At my local O'Reilly's, David I. welcomed me with a friendly smile and…read morea glad to have you here greeting. As part of my deciding which battery to buy, David explained my car required an electronic reset using specialized equipment not available from O'Reilly's. I have a mechanic friend, so I bought the battery. David retrieved the battery and placed it in the trunk of my car. I closed the lid. With my dead battery still installed my car wouldn't start. Neither of O'Reilly's battery chargers would start my car, and now my still installed battery is so dead my faub won't open the car trunk. My story is too long to continue. Just know that David made the extra efforts required to access my new battery from the car trunk and use it to jump start the car. Excellent O'Reilly battery and outstanding service provided by David I. Thank you!

They don't have what they say they do online. You pay, then they return your money after five to 7…read moredays. Their manager will come to the store in thirty minutes to explain in person or fight you, not sure which. I had to go try to find the parts elsewhere.

If you own a business interested in training your employees in what NOT to do, might I suggest…read moreAutoZone 01009 at 70 Old Trolley Road. Summerville, SC as a place to experience the worst customer service in the low country. My wife's Subaru had a headlight out. I made the mistake of thinking AutoZone could tell me which replacement bulb to buy. Even drove the car up there so they could run the VIN or whatever. I have been going to that AutoZone since they opened. Their store manager checked the computer and came up with a part number. Sylvania 9007. It was wrong, but I didn't know that yet. And it's understandable. Sometimes a database has bad information. Before I figured out I had the wrong bulb, I took the car to a garage, because the Subaru bulb replacement is through the fender well and too involved for a home repair. The mechanic called and informed me that the replacement bulb from AutoZone was incorrect. Ok, not a problem, it happens. The garage gave me a different part number. Sylvania 9005. I quickly returned to AutoZone and bought that bulb and took it back to the garage. Turns out that was also incorrect. But that wasn't AutoZone's fault either. That was the garage database. A guy at the garage finally got the right bulb and installed it. Yay! Two good headlights now shining from my wife's Subaru. The problem occurred when I went to return the incorrect bulbs. AutoZone let me return the second one I bought, the 9005. But not the first! I did not have the receipt! I showed the store manager my bank statement from my bank app evidencing the purchase from that Autozone 01009 for the exact price of the bulb, $55.63. Didn't matter. Had to have the receipt. So I went home and dug up the receipt and went back. Nope. Now they say the part number on the receipt does not match the part number on the bulb. Keep in mind, this was the part number they provided me and the receipt that they produced when they rang it up, all of which match my bank statement. The brand is the same brand as the bulbs on display. Sylvania Same brand as the one I returned. But nooooo... even with the receipt, they can't refund the $53.63 insane price for a light bulb. The store manager and assistant manager would not budge. They recommended I call the District Manager. His number was on a plaque by the door. I called the District Manager. Left a message. Politely explained everything. Left my number. Respectfully requested a call back. Over a week now and crickets. I have not heard back from the District Manager. I even called the Regional Manager, who's name and number are also on the plaque by the door. That number is disconnected. So... hate it, but AutoZone is going the way of Sears and KMart, coasting on their prior rep and forgetting the basics of customer service. I'll use Parks from now on, or O'Reilly's If you know anyone who needs a pair of Sylvania 9007s, let me know. If you buy anything from AutoZone that you might need to return, I would suggested you video the transaction.

I called and spoke to Nancy today. Then drove over for a battery and Josh rang me up. Then Benjamin…read moreinstalled my battery. Install took 5 minutes. By the end i was wondering why this place only had 3 stars. I had a great buying experience. Everyone was pleasant and had a great attitude. I can not complain!

Will never buy here again. I purchased a DIY automotive tint. The product is defective and they did…read morenot want to refund even if it's the receipt. I do not recommend this business and will drive the extra quarter mile to buy from the competition The supervisor was arrogant and has no customer Service training.

If I could Put a zero I would. All I needed was a new blinker bulb and for them to help me change…read moreit out. The store and employees are very unorganized, and the employees act like they don't know anything. Never coming back here again.

Whoever owns this franchise needs to hire some employees that give a s**t. I entered the store…read more,picked up two bottles of washer fluid and then waited. Only one other customer. 10 minutes (literally) went by while some old lady wandered around the back slamming parts into a bin, another woman walked in from the parking lot and proceeded to try to help the man in front of me and then she disappeared. Then another woman came in and literally stood behind the counter staring at a keyboard and didn't knowledge me or the other customer. I'm certain they don't care but perhaps the owner forgets there's an Autozone 100 yards away. There I was greeted by "welcome in, can I help you find anything?" Then did self checkout. Under A minute. Will certainly NOT be back to Advanced.

I took my car to AAA Car Care today, 10/17/2025 for an oil change. They didn't have the fuel…read morefilter in stock, so ordered one delivered from Advance Auto Parts at 945 Bacons Bridge Road in Summerville, which according to Google Maps, is exactly 4 miles away. I only have one car so had to wait for the oil change to be completed. From the time the part was ordered it was over 2.5 hours until the part was delivered. The agent at AAA Car Care called at least 4 times, that I witnessed, and was told every time that the delivery man was on the road and would be right there. Since the staff of AAA Car Care always gets their parts from Advance Auto Parts at 945 Bacons Bridge Road they knew the delivery drivers by name and were told who was delivering the filter. On the last call, over 2 hours after the first call, the man who was supposed to be "on the road" answered the phone. Because of this it took almost 3 hours to complete the oil change that should have taken 30 minutes at the most. I value honesty above all else, and don't appreciate it when a business displays both laziness and dishonesty. I commend AAA Car Care on 9980 Dorchester Road in Summerville for trying their best on my behalf. They refused to charge me for the oil change, even though the massive delay wasn't their fault.