Amazing service. Robert helped us out of a bind by replacing a tire for us when one blew out on a…read moreSaturday afternoon. He got us in and out so we did not have any down time. Thank you Robert you are Amazing and really helped us out when we needed it. We will be back!!!!! Thank you!

Twice after setting up appointments, arriving on time I was told they would take my car in less…read morethan one half hour, after waiting that amount of time and an additional 15 minutes, I was told they would be right on the tire rotation. After waiting another 15 minutes and nothing happened I asked what happen and was told they were short of help. Both times I left and I will never use them again and recommend no one else does because they do not keep their commitments to preform when they promised they would.

I always come here for my oil change and tire rotation. The staff are always friendly and…read moreaccommodating if I need to change my appointments. Spend roughly under $100 for oil change and I get the synthetic. Always in and out in less than two hours, prefer morning appointments but the shop is open until 6:00pm.

wasn't sure about coming here because I normally go to Gerald's but so glad I did Nicole was very…read morehelpful and informative and made me feel welcomed instead of rushed and haggled . I will be coming back. Thank you again Nicole!

I would like to thank the service team at Pep Boys, very up front about my vehicle from start to…read morefinish, very honest about what was needed for my vehicle and toke care of the situation, will definitely be back in the future for their services!!

If you really want to know about Pep Boys, the first thing I'll tell you is that their name is…read morecompletely phony. "Pep Boys." It sounds like three cheerful guys in bow ties who just love to be peppy about parts and small quarts of motor oil. But it's really just another bleak building with bright red paint to make you think something exciting is happening inside. What is that color anyway? racing candy corporate apple red? ​I went in there because I needed motor oil and a few parts for my van, and the whole place just depressed the hell out of me. The shelves were half-sorted, with random jugs of oil sitting on disheveled racks like nobody cared where they ended up. They had this big clearance sign up, but when you look closely, half the stuff is just sitting in plastic buckets on the floor or jammed onto metal shelves without any real flow or placement logic, i can assure you that motor oil aint on the Clearance rack. I asked a guy behind the counter for help, and he gave me this practiced smile that made me want to leave immediately and get a beer. He didn't care about my van, and he certainly didn't care to chat about windshield wipers, he just wanted to finish his shift and go home. You could tell he's said "Can I help you find something?" about ten thousand times this week and I was customer ten thousand and one apparently. ​They do have all the parts in stock you'relooking for. I suppose if you feel like hunting through fluorescent lit aisles until your eyes hurt you can find sickets and sprockets. But the whole experience just feels cold and commercial. I'm giving it two stars because I got the oil I came for, but the place has no soul whatsoever. It just makes you feel lonely standing in many aisles full of plastics.

I use this SpeeDee location always and the service is amazing, the people are great and so helpful…read more The waiting area is very comfortable plus they have mints, a plus. In and out pretty speedy, no pun intended.

Absolutely love this place. They have you in and out in no time. Best of all is the Customer…read moreService. The manager there "Tim" is awesome. These guys are very honest too. My dealership forgot to reset the service light. These guys could've ripped me off and done a new oil change but they were honest and said all the fluids were fine, including the oil and reset the light for me. Highly recommend. 3 thumbs up and five stars from me. I will only go here going forward.

I've had nothing but great experiences here. They are hard working and friendly. In this day…read moreand time with so many different oil change companies available, when I get treated right, and my Mustang is treated right too! They are not pushy on the upsell either! Today I got the premium oil change and my air filter replaced !! And to top it off , I had a 30% off coupon! Great service and good value!!

Stepping into a Take5 Oil Change feels like stepping into a spell of convenience. You drive in,…read morestay in your car, maybe sip a cool bottle of water offered by the attendant, and in a relatively short time you're rolling out again -- oil refreshed, filter replaced, other fluids checked. The ambience is clean, efficient, almost magical in its ease.

I had a leak in my tire but had to go to the doctor. Some gorgeous black guy came out and put air…read morein all my tires Going to find out what happened with tire but will buy from him if needed

About 2 years ago, my car had a rough idle and it would occasionally jurk while driving. I went to…read more2 places prior to Pit Stop and they were not able to figure out what the problem was. Pit Stop diagnosed it within 15 minutes! Not only are they good and fast at what they do, but their prices are very reasonable. Most important, they are honest! The owner/ manager, Leon is a great guy and will give you options, depending on your cars situation. I've been to a few mechanics in the area and I think Pit Stop is as good as it gets.

Shotty service. Horrible inspections, do not have any DOT inspections done here or equipment…read moreserviced. Had to bring my trucks back and forth multiple times after it was "ready" only to show up and it not be finished. Not once or twice, multiple multiple times. Had a DOT inspection done, passed, inspected it myself and found multiple out of service violations. Their excuse was the kid who did the inspection was still learning? So no one is apparently teaching him or checking his work since he's clearly inexperienced. And yet they'll still charge you full price for it. Took a truck here for no a/c FOUR TIMES, charged for new parts i didn't need and it still wasn't fixed. Took it to Ravenel truck and equipment, they had me fixed and turned around same day. Was told it only needed a new harness not a new system. Thanks Marks.

Clueless mechanics will take your money and you leave with MORE vehicle problems! I'm still…read moreinfuriated about them ripping me off!

Fixes tires in a timely manner. Takes pride in their work. Owns up to mistakes, makes them right.read more

Amazing quick service. Everyone was nice and attentive to what was needed. I will definitely be…read moreback to this location. Glad to have found them in Charleston.