Michael helped me change a tire and was very gracious with his time. Super nice guy.read more

Super nice staff. Sold me a battery and installed it in 20 minutes. Stressful day made a bit…read morebetter by the amazing staff. Clean store amazing staff.

Parks parts has repeatedly had my part or gotten it in an hour and they're not easy parts.read more

I've had plenty of experiences with different auto parts stores, but Napa Auto Parts takes the…read moreprize for being the absolute worst in the country. Customer service should be about respect, knowledge, and helping people get what they need for their vehicles. Instead, I was met with rudeness, unprofessionalism, and even verbal insults. No customer should ever be called a "bitch" when they're simply trying to purchase parts. That level of disrespect is unacceptable in any business, let alone one that claims to serve hardworking people who rely on their cars. Beyond the insult, their prices are higher than competitors, their inventory is unreliable, and the staff seems more interested in dismissing customers than helping them. After this experience, I will never return to Napa Auto Parts. If you want to be treated with basic human decency, avoid this place at all costs.

NAPA Auto Parts - Auto Supply & Equipment in Mount Pleasant is a great resource and stop for all…read morethings car supplies and equipment. The store has been well stocked and organized every time I have been here. I have been able to find the exact part I was looking for each time I shopped here. The staff here is very knowledgeable and able to help with what you are looking for.

For an auto parts business, they have made this one a friendly, neighborhood go to spot. I needed a…read morenew battery and the young lady who I spoke to on the phone also replaced the battery for me. She made my experience so pleasurable I won't hesitate to go back when needed!!

Josh was professional and friendly. I went in with an issue that ended up being my battery. He…read moretested to make sure that was the issue and quickly took care of it for me.

Highly recommend Swifts Garage! I will definitely return whenever repairs are needed on any of my…read morevehicles. They are very professional, responsive and able to fully repair my vehicle in a timely fashion. They offered multiple solutions/recommendations. And to be extremely honest, one of the parts installed had a manufacturer defect and they resolved the issue with no question and with high priority!

Highly recommend!!…read more The good folks at Joe's Garage (Hank, Danny, Heather and Andrew)have taken care of my family's cars on a number of occasions over the last few years. They are always courteous, professional, helpful, honest and prompt!! It's nice to find a locally owned business where you are treated well and not charged an arm and a leg!!

Firestone is the Best Tire Store in Mount Pleasant. Thank you Eric (Store Manager) I had a major…read moreproblem with a set of Michelin tires & alignment for my 2016 Volvo from NTB - Mount Pleasant that I purchased a little over a year ago. I made a appointment to get into NTB this past Sunday @ 2PM to address concerns - they called me as I was pulling in to cancel my appoint because a tech called off. They had no appointments available for Monday. I contacted Eric at the Firestone Store in Mount Pleasant (Oakland Park) on Monday an he told me to come in at 9AM for a tire rotation, balance, and check for alignment. They discovered that the tires were improperly balanced, and had 50% wear on 2 tires with only 14,500 miles on 80,000 mile tires. The wheel alignment that I had paid for at NTB was bad,adding to the problem. Tires also were worn on the inside, and cupped because of bad Install at NTB. Tire sounded like I had 8 Ply Mud tires on a 4WD Pickup truck. I had the choice to go back to NTB, get an adjusted price on a new set of tires (If they could ever get me in and keep the appointment) and have NTB Install the new set of tires... and repeat my mistake. No way, it was time to cut my losses. So I asked Eric at Firestone if he could yank my Michelin's off, and install a new set Firestone's. Within minutes he had located a set of new Firestone's for my car, and said he would make it happen today. I went over and grabbed some lunch... next thing I know Eric is calling me to say my car is ready. Wow, what a pleasant surprise to actually deal with a professional like Eric, and a reparable Dealer like Firestone. Thanks Eric. You really over delivered.

I had been having my vehicles serviced at this location for several years, purchasing services,…read moretires, and batteries. Service had been very good, no issues. However, I took vehicle in for oil change/tire rotation a few days ago and experience was not good. Upon returning to vehicle after service completed, I noticed adhesive residue resembling LocTite or Superglue on my driver side door paint and rubber window trim. I tried to wipe it off but it smeared over paint and rubber window trim. I went back to shop and informed the young lady at the counter. She came out to vehicle, then went back to garage area. After about 10 minutes she returned to vehicle with cheese cloth and degreaser. She told me technician said he didn't do it. I told her the glue was not there when I brought vehicle for service and that the residue was still wet. She spent approx 10 minutes wiping glue from the door paint, but could not remove residue from the rubber window trim. She did try her best to remove. I told her I wanted the trim replaced. She took phone photo of the damage. She said the store manager was currently "out on a run" and that he would phone me. As of this posting, I have not received any correspondence. I might also add that there was a strong scent of body odor within the vehicle cabin. The windshield service interval decal was not replaced and dash indication settings were not returned to proper configuration (young lady corrected the decal/settings issues). I then went to Walmart and purchased RainX tar and adhesive remover. With this product, I was able to remove most of the glue residue from the rubber window trim to a point where I can live with it, but it is still slightly visible if you are looking for it. I also had to purchase air freshener product to remove odor from truck cabin. I most certainly will think twice before returning my vehicle to this shop location for services.

I had a leak in my tire but had to go to the doctor. Some gorgeous black guy came out and put air…read morein all my tires Going to find out what happened with tire but will buy from him if needed

About 2 years ago, my car had a rough idle and it would occasionally jurk while driving. I went to…read more2 places prior to Pit Stop and they were not able to figure out what the problem was. Pit Stop diagnosed it within 15 minutes! Not only are they good and fast at what they do, but their prices are very reasonable. Most important, they are honest! The owner/ manager, Leon is a great guy and will give you options, depending on your cars situation. I've been to a few mechanics in the area and I think Pit Stop is as good as it gets.

Was in from out of town & had a nail in my tire ,gave them a call they said bring it in, they fixed…read moremy tire & said no charge ,on top of that they were very nice ,would tell anyone to go there ,i also lived in mt p 20 yrs Carmine

Fantastic customer service... Totally different, and better experience than our previous highly…read morerated mechanic. We are definitely switching from here on out. Fair prices.