Noticed my coolant reservoir top was deteriorating & had a quarter size hole. Called Auto Zone at…read more7:50 am in Goose Creek told them what was happening & that I needed a new reservoir for wife's 2003 i35 Infinity. He put me on hold for a couple of minutes, came back & said nearest one was at store in Mt Plasant but he could order it & have it delivered to his store maybe late afternoon or tomorrow afternoon. I placed the order & around 2:50 pm the same day received a text telling me my delivery was at the store. Jumped in my vehicle,picked up the part & by 3:30 had the new reservoir installed. Reservoir came with limited lifetime warranty and was a lot cheaper than dealership. Great job AutoZone.

had an excellent experience at AutoZone thanks to Stanley and Rafael. The manager, Stanley, was…read moreincredibly honest and kind. He checked my battery and confirmed it was bad, but instead of immediately trying to sell me a new one, he told me it most likely had a warranty and even explained where those batteries are usually sold. He genuinely didn't want me to spend money if I didn't have to. After I called and found out the battery unfortunately wasn't under warranty, Stanley had Rafael install a new one for me. The entire process was seamless and professional from start to finish. Two top-notch men providing outstanding customer service. I truly appreciate the honesty and care--this is how customer service should be done!

I came in with a slow crank on my mother's Honda Odyssey, figuring I'd be told the battery tested…read morefine and sent on my way. Tom Williams, the store manager, tested it and it did read good, and most people would have stopped right there. He didn't. He thought the grease on the terminals was melting in the heat and making a bad connection, and while he was cleaning them up he pulled the cover and found the battery in the van wasn't even the type on the label. Somebody had put a cheaper unit in at some point. He retested it against what it actually was and it came back failing. I live about two hours away and my mother drives that van every day, so getting it right on the first trip mattered. Tom laid out the AGM options, told me straight what the extra money on the four-year buys you, and let me make the call. I picked up wiper blades for her while I was there and he offered to put them on for her if she has any trouble with them. He chased the problem down instead of clearing the counter. That's rare anywhere, and it's why this store is my first stop for parts whenever I'm in Mount Pleasant. Thanks, Tom.

The staff is very friendly and knowledgeable. Coleman, a nice young man, helped me today when I was…read morein the store. He even offered to put the new windshield wipers on my car! It is so refreshing to have great customer service! Thank you!

Close behind the dentist as my most dreaded spots to have to visit, anything vehicle related is a…read moreclose second. I'm not well versed in cars so I don't know if I'm getting ripped off, the overall workings of the car doesn't interest me and I don't have time to research what I need. That said, when I hopped in my SUV to leave work on Daniels Island I get the dreaded "message" so I scroll through my trucks messages and my right turn signal needed replacing. I called AutoZone on the way home to see if they had the part. On the phone the clerk was extremely helpful in terms of "yes fixing it yourself is easy and yes we have the parts you need!" The phone conversation left me with a "sweet, I can zip in, have the part and zip out in 5 minutes!" Walking in must be a NASCAR fans toystore but for me I wasn't interested in walking around aimlessly admiring mufflers or fantasizing about installing a new fuel converter. One of the people came up to me and asked if they could help. I said I called earlier and they had my part right behind the counter, no browsing needed! They even briefly told me how to install it, but this wasn't my first rodeo. I'm not going to say I enjoyed my time there as I don't dig car stores, but it was clean, the people friendly and my time was brief. I couldn't have asked for a better pop in encounter. Also the prices were reasonable. The next time my vehicle needs parts I'm going to "get in the zone, Autozone" and I recommend you do the same if you have auto needs.

Went in to buy stuff to change my cars oil. The employees were extremely helpful. One guy in…read moreparticular was going totally above and beyond, I should've gotten his name.

Quick service and friendly staff. Gave a recommendation to get new tires but advised I had a couple…read moreweeks if I didn't want them that day. Nice to find somewhere that gives a professional opinion but doesn't pressure you to do something that day to increase sales!

Called them when I found a bubble in my tire.They saw me 10 minutes later said it'd be 45 minutes…read morewait but I was out in 15 flat!- but without a flat a full brand new tire! Well oiled machine, great price, so relieved that my whole day was not spent at the shop.

I would recommend B&N to anyone looking for straightforward, quick service to their vehicle. I…read morerecently needed to have the clutch replaced in my car. I called several places around town for quotes, and B&N quoted me several hundred dollars less than every other place I contacted. They got me on the schedule immediately and the work was finished THE SAME DAY. Replacing a clutch requires at least 6-7 hours of labor so I was not expecting them to finish it so quickly! They also noticed one of my battery cables was rusted through and offered to replace it for a reasonable price with no extra labor charge. I was very impressed with my entire experience at B&N and will be returning anytime I need auto work done, and will recommend them to everyone!

Finally an honest mechanic!Didn't try to up-sell me on unnecessary parts or services, and they…read morereally know what they are doing. I've been to mechanics where they would simply replace a part to see if that fixed the problem, and if that didn't work, they would replace another one. B&N identifies the problem and the fixes it without the games other shops play.

Have had numerous oil, tire, wiper blade changes on both my Explorer and my wife's Crosstrek. Even…read morea seal change on my transmission. Been with them for 6 years. They're really awesome. They have been cordial, time efficient and are very good at keeping us on the road.

Had a tire blowout needed a new one fast. The ordered it and had it changed on the same day! Fast…read moreservice knowledgeable guys all professional employees

He knew I was desperate to find out what was really wrong with my car. Told me he needed to charge…read morehundreds to properly diagnose the car. I paid him $900. He put a starter in it and gave me the car back with the throttle warning light on and the engine light. Now I can't even drive the car because it loses power and im told if I drive it, it will go into limp mode. When I drove right back 5 miss later he completely shirked any and all responsibility for it. I guess Im just another victim to him. Enjoy your mortgage payment Old Man. You are a DISGRACE. I've lived in West Ashley my whole life and I plan on warning everyone I know about this criminal. DISGUSTING

I almost get into accidents because this place made mechanical error when they fix my car, they…read morewere terrible service, careless, inefficient, and complain for business. It is not safe at all to repair your car at this place, or your life is in danger.

HONEST! My husband had a service light come on in his truck. They diagnosed it quickly, explained…read morethe repair, even guided him how to do it if he wanted to do it himself. He was very impressed (& he's not easily impressed). Will absolutely go back here the next time one of our trucks needs serviced, no hesitation.

They are extremely honest and made sure I was taken care of. Will definitely be my go to for any…read morerepairs