Had some car trouble and stopped in for help. Eric was so nice he helped to read the codes and…read moreexplain what them mean and what needs to happen to fix it. So grateful for the staff here. Good people if you are ever in need of supplies come check them out

This business is terrible! No one in the store knows what they're talking about so if you ask for…read morehelp good luck because they don't know anything! I believe they should know things about cars before they try working at a car part place!

Austin was an absolute delight! I just came by because i needed my listener plates out on, and it…read morewasn't anything big, but he was extremely helpful. He stopped everything he was doing just to help a lady out! 5 stars!

i visited both oak creek store because on the web site and in their windows says can tell why your…read morecheck engine light is on both said their tool for that is broken - one said its been broken for 1 month

I needed a battery. Decided to go here instead of "Batteries Plus" because of distance to home,…read morepricing and battery quality. The young gentleman inside was a great help. He found a new battery. I asked him to test the new one, yup the new one, and it was 100%. I asked him to test the old one, as I plan to return it to the manufacturer, and it would not test, most likely a bad cell within it. I can tell you while I do not go that often, but more than before ( due to the rise in costs for anyone/service company doing repairs and now I actually do more things myself when I can), I have never had an issue here. Always helpful here at this location, 27th/W Ryan Rd.

Tim spent time on the phone with me when I explained the situation with my sister's car. We made an…read moreappointment to have someone come to her house in two days when I would be in town. When I arrived, I called and Tim sent someone out right away with a new battery and he had us fixed up within 15 minutes. They were both very helpful and very kind. I would definitely recommend.

Great business, Unfortunately I had to replace two batteries and a headlight in three of my…read morevehicles recently. Staff was very helpful/friendly. Business you can trust.

Bought and brand-new Leer 100XL from these clowns had a 11/4 scratch in it. Guys in the shop said…read morethere's touch up paint for that. Didn't do anything sent me home with touch up paint... wouldn't advise going there... Not happy guy.....

Ordered a replacement Century cap door in February. Over two months later with no cap door…read more Unvelievably rude when I called to ask for an update. I went in to ask for my deposit back and they acted like I was stupid and it was my fault. I went somewhere else and had the same problem with the order, but no excuse for the horrible treatment. Poor communication. Poor customer service. I wouldn't buy anything from there that wasn't on a shelf in stock. And I'd definitely keep the receipt. They suck.

Customer Service: ***** Knowledgeable staff : *****…read moreParts Inventory : ***** Value & Price : ***** I started coming here for convenience but my last visit they didn't have the parts in stock at this store and even a transfer of the part it would have been too late for my schedule. So I went back to AutoZone where I have shopped previously. The AutoZone rep looked up my part and even when I questioned if it was correct they said it was and showed my on the computer. So I purchased the part. 30 minutes into the work I then discovered it was indeed the wrong part. I've purchased these parts before at O'Reilly's and never had issues with them providing my with the correct parts. I've purchased parts for Mitsubishi, Honda Civic, Honda Pilot, Honda Del Sol and Acura TL Type S and find they are very helpful and have the part in stock 99% of the time. The reps are always very helpful. Although prices are competitive, I feel they are usually the best value and quality with a selection from "entry level, mid level and highest level" quality in selection (if available). What I like most is the staff is knowledgeable and offer help and advice as they are usually car enthusiast. I will add more pictures on my next visit.

Good help for the most part, some of the staff seems more knowledgeable than the rest. Usually i…read morecan walk out of their with what i need, makes the drive that much better when i dont have to explain things to the workers at other parts stores locally.

I think the best way to gauge the quality of an auto parts store is how they treat me when I come…read morein for something cheap. They aren't going to make a lot of money on me, and I don't know what I'm doing so it would be easy to swindle me, dismiss me, not be very helpful. I just bought a 2011 Audi A2, and could not figure out how to put on a front license plate (required in Wisconsin, not in Illinois where I bought it) so that the plate wouldn't bend in a car wash or harsh weather. Instead of treating me like a simpleton, the young fellow here acted like it was a perfectly reasonable question, showed me where the license plate holders were, showed me how to put it on, patiently explained the tool I would need. I spent less than $10 and I don't even need the Youtoobs. Well, I spent only $10 THIS time, I'll be back. One thing the do that I'll need having bought an unusual old car is their computer hook up service, they will read your car's error light and tell you what you need. Thus, I can walk into my mechanic's garage not looking like a total moron maybe with the part I need.

Poor customer service Don't know how to listen to what…read morecustomers need. Also don't know there own hours closing at 5:45 when store says they will be open till 6pm.

This place will rip you off! Two weeks ago I got my tires switched out with old tires. $120. Today…read moreI got new tires switched and they charged me $180! I asked about price difference, they said, " we never charged you only $120". I told him I had the receipt yet and he didn't want to hear it. Not to mention they have a young punk take your vehicle for a joy ride. Came back 15 minutes later. Just a warning consumers. I told the guy I was worried something was going to be stolen. My conscience is clear now.

Franklin Automotive and Restoration is an incredibly professional and highly respected automotive…read morerepair shop located in a very nice neighborhood. The owner Bruce is an old school gear head that has kept up with the trend of newer performance vehicle. Bruce has works on several of my performance vehicles from lifted Trucks, HP SUV's and BMW M cars. His staff of technicians are highly skilled, knowledgeable and courteous. Whatever your vehicle needs are from typical recommended maintenance requirements to High HP builds to include Drivetrains, Suspension, Exhaust and Brake systems. Ethical Service centers are a rare find and FA&R is definitely the diamond in the rough.