My son took our car to work on the way he struck something in the road and took it in to discount tire and they took great care of him. Did not charge him for replacing the tire and he only lost a couple hours of work. We'll done discount tire!! read more

Bought tires here with a 70,000 mile warranty for our Jeep Renegade Trailhawk with free rotation included. Drove down an hour to their location for a rotation and they refused to rotate the tires because the front tires had too much wear on the inside for their liking. That's literally the point of rotating your tires to try to maximize their life and get them to wear more evenly. The tires were well under the 70,000 mile mark and that was dismissed too as being "mechanical wear" so it wasn't covered. Duh. All tire wear is mechanical. So no tire rotation and no warranty coverage. I've bought several sets of tires here and always had a good experience until I actually needed some service, then I just got a smiley refusal. Done with Discount Tire. Might as well just buy the cheapest price from any installer if there's no service after the sale. read more

I arrived for my appointment a few minutes early. Hunter greeted me with a smile in the parking lot as I exited my vehicle. He confirmed my on-line purchase and pulled my vehicle in right away for a complete set of Pirelli P7 All Season Plus 3, size 235/40R/19 for my Honda Accord. I was advised the job would be completed in about 30 minutes. I told Hunter that I would walk over to Panera Bread in the meantime. He didn't appear to be pleased that I was leaving the store. He suggested a new set of wiper blades. I declined as the wiper blades are in very good condition. After about 30 minutes, I received a message from the tech regarding excessive corrosion near the center cap area of the rims. The rims were in storage for about four years, so I wasn't surprised of any corrosion. DTC has a standard procedure to remove any debris/corrosion from the center cap area using a rotary tool, when replacing tires. Performing this level of service is nothing special at DTC; however, nevertheless I did appreciate the attention to detail. Begs the question, why call me? Looking for a tip or perhaps an excuse to justify the delay. I returned to the store, less than an hour to inquire with Hunter on the status. He told me they had to re-do one tire because it was installed backwards with "outside" facing the inside of the vehicle. This occurred he said because they were training a new tech. I was in-and-out in a little over an hour, which is really what I expected. Immediately, after I left DTC I did my own "air pressure check". Not one tire had the same pressure! The range was 34 to 38. I set all four tires to 35 psi. I had black metal valve caps on all four tires. One of the valve caps (front passenger) was replaced with a cheap plastic cap. They probably lost one during the course of the job. Judging by the scuff marks this was most likely the tire that was put on backwards. Also, I noticed a large amount of tire lube on each of the tires. So with a somewhat critical review, then why give four stars? DTC priced match to Sam's Club on a set of premium tires, addressed the corrosion issue (so that the wheels are in perfect balance with no vibration) and during the course of the installation (duck head) did NOT damage my sport rims. My personal experience tells even with these shortcomings, DTC is better than the competition. read more

Great place !! Very friendly Austin on the phone, then Rosario helped me in the store. Forst time at this location, but Discount Tire Stores are great - my 3rd time getting my tires here !! read more

CJ was outstanding! I went into discount tire to get a slight repair on a tire that was leaking, knowing that I due for new tires someday soon - that was not my goal of the day. CJ asked if he could give me a quote for 4 new tires and I was blown away by the deal he was able to come up with. Brand new tires within 2 hours! Highly recommend. read more

Exceptional service, very professional, friendly staff. Overall a great experience. Had a flat tire that I had to change roadside. Bought the tires from them a year ago. Fixed flat for no charge, rotate/balance for free, and put the spare back under the truck where it is stowed for free. I will never buy tires anywhere else. Highly recommend read more

Done business with them for several cars, I must say I don't know in this day and age how they have employees that are polite, professional, knowledgeable. Found prices to be very competitive. The back up everything they sell. Only on problem is if you want to make an appointment you must do it on line if you want to get in sooner than later and you have to do it yourself if you show up and pick out tires and then want to set up an appointment the staff can not help you with the on line appointments. You have to sit down and do it on your phone. Other wise if you do it at the counter the appointments available are very far out. Just dose not make sense why the people there can not just go on line and do it for you while you stand there. ???? Its a corporate thing and the employees who serve you have no say. Oh well other than that i have been happy with the multiple sets of tires and TPI transmitters wheel lug ect. read more

Bought tires for my car here before and never had an issue. I brought my other car for a leaking tire before work yesterday but they made a mistake on punching my card for another vehicle so the 3 hrs turned into almost 6. I know it was a walk-in but I really needed my car after the estimated time they gave me prior. Peter was professional & great at fixing my tire. read more

Great service and helpful staff, but the music in the lobby I can do without today. I feel Ike I've been stuck in an 80's movie training montage and I'm exhausted! Seriously though, it's worth the 30 minute drive out for me. They take great care of customers and are honest and up front without being pushy with sales. I love that the still offer socially distanced seating for those who wish to wait. Seats are spaced out at least 6 feet and grouped no more than two together. There's also a cooler with free bottles of water for thirst attacks. I also peeped several available outlets in case you need to charge your phone while you wait - if you brought a charger and cable along. You are able to wait in store or leave to do errands or grab a bite to to eat in the area. The techs keep you updated on the status of your cars work by text so it's a great way to track how far along in the process it is. I really appreciated this as I was waiting in store and didn't have to pester the guys at the counter who were very busy on the day I visited. Quick tip- they take walk ins but you can easily set appointments online. read more

My wife and I needed a new rim for our spare tire immediately. I had a lot of trouble finding a new or used rim anywhere. Until I found Waukesha Discount Tire! They had what we needed in stock and said they could get us taken care of promptly. My wife offered to drive a hour and twenty minutes after work to get to the store. We had a tire to put on the new rim. When she got there the staff had the rim but realized they could not install our outdated tire. Now she was now faced with purchasing another tire. Everyone she dealt with was professional, kind and provided good information. However, after a long drive and the disappointing news about the tire my wife was beyond frustrated with the process. At that point, CJ Howard, one of the managers, stepped in to resolve the problem. He did a masterful job handling the situation. He worked it out in a professional, efficient and very generous way. When I heard the story, I was amazed at how CJ handled the situation. My wife walked out relieved, pleased and humbled with how everything turned out. Thank you, Discount Tire - Waukesha, for a great experience. Y'll Rock! We'll be back. :) read more

Fantastic customer service been going here for a few years now with multiple cars, about time I left a review which typically I do not. CJ is awesome as well as the whole crew! Just did some new tires and they were out of stock on a second set I am purchasing for winter and were nice enough to hold my wheels for me while the second set of new tires shipped. 5/5 all around read more

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Came here without an appointment, estimated about a two hour wait and I waited about 1.5 hours or so-glad to be seen though same day. This place is very busy, but the employees and techs never stop moving and are very thorough. They have tires ranging from low cost to high cost based on whatever your needs and vehicle, and budget. I would come here again. read more

Discount Tire - Tires Near Me - Waukesha, Wisconsin

Awesome customer service and super fast even for a walk in appointment . Definitely will be heading back there.

I reached the very end of life on my tires. Purchased online on a Friday,but no appointments available until following week. I called and the guy on the phone said I could just walk in next day. I did so expecting a long wait. The young man said probably about 90 minutes or so. 45 minutes later it was done. AWESOME!! They were all polite and professional. I HIGHLY recommend this place!! read more

I purchased some winter tires and rims during the Thanksgiving sale. I had an appointment, but that was two weeks away. Forecast for snow and I drive...a lot. I called the store to reschedule and Joel got me an appointment for the next day. I promised to bring him a coffee for making it happen so quickly. I got to the store at 8am, with a line forming before the doors opened. When we got there, not a flake on the ground, by the time I left a little over an hour later, with my new snow tires, snow everywhere, cars with spinning tires unable to make it up hills. An 18 wheeler couldn't get any traction. Outstanding customer service and Discount Tire has a new committed customer. read more

Good service. Hard to book appointment. They are very knowledgeable about their products.

I am the proclaimed Tire Problem Queen. With my Prius, I think I had at least 10 new tires over 4 years (two blow outs, half a dozen flat tires, one accident) so I have been to my fair share of tire shops. I live in downtown MKE and struggle to find shops that are fair and honest with the work and the price. I got a new 2020 Hyundai Kona less than two months ago and was so frustrated when my tire pressure light came on last Friday (I continue my reign as Tire Problem Queen). So begrudgingly I began researching a place to get the tire checked out. A friend recommended i try and find a Discount Tire location since he had such a great experience working with one in Michigan. The closest location to me was 20 miles from my house in MKE....but I was willing to give it a shot. I am SO glad I did. I drove the 30 minutes to the shop and they came out to my car wearing a mask (review is written during COVID), checked every tire, and got started with the problem tire right away. They were so friendly and easy to talk to. Less than 20 minutes later, they came back to me and told me I had a nail in my tire (Milwaukee streets are fun) but they plugged and patched it and it was all good to go. I got back in my car and asked what I owed them and the very friendly technician told me I was all set and didn't owe a thing...I was shocked. The visit was honestly the best part of my week. Everyone was kind, wore a mask, and they repaired my tire for no cost. I am from a small town but I have been living in the city for so long that I forget how kind and generous local service businesses can be. Thank you, Discount Tire! I will be back (as my reign will continue). read more

Excellent customer service every time. They really took care of me got me straight with my rotted Tire valves. They were able to replaced them quickly. Grateful to find a tire service that I could trust. I used to go to this place all the time in California and now I'm so happy that there is one near Milwaukee. read more

Jeremy helped me out when I ordered the wrong size tires. He was very nice even when I was a dick because I thought I was right.

been a customer since 1992..used to drive to Illinois from Milwaukee for service. 31 years of top notch service. Bout as good as it can get !! Aaaaand they have matched any competitors pricing !! read more

I was really impressed how quickly they got my tires. I ordered online and the next morning they called me saying they have them. We set up an appointment. They got me in about 15 mins after my appt time. The place was super busy! They said to hang around and they'd be done in 20 mins. It was 50 minutes. Not sure why. I was really impressed with everyone's hustle until I noticed the scrapes on my wheel. See pics. Anyway, everyone was friendly and they did a good job but I had to wait longer than they said - and got a few wheel scratches out of it. I was also disappointed to have to pay a disposal fee online with no choice to take the old ones with me and dispose of them myself. The company sent me a survey link which I've been trying to use for the last 5 days - each day it just says "we've encountered an error - try again later..." read more

Discount Tire - Wheel - Tires Near Me - Waukesha, Wisconsin

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I don't live close to discount tire but I keep dealing with them because of the great service and competitive prices Had issue with tire pressure indicator not working right and figured it would take me a couple of hours to get it fixed. Discount tire was very busy when I went there First off clerk got his thingy that resets the computer. Bingo. It worked. So I spend all of 5 mins in the store and drive home with piece of mind. No charge to reset it Discount tire I have found is the cheapest place to get tire pressure sending unit. The battery in the sending unit is a watch type battery and the tire has to be taken off. Can't be replace at home. They get $60 for unit and just over $20 for labor. Most place get over a $100. Or more. Have gotten tires from discount tire and they do price match. Bottom line. They hustle. read more

Recently used Discount Tire to replace the wheels on a 4Runner we recently purchased. I shopped for wheels on their website, and called the store when I found them cheaper somewhere else. The gentleman I spoke with on the phone was very helpful and ordered the wheels while we were on the phone. He did warn me that the wheels were coming from California, so it might take a bit longer than the 1-5 day timeframe, but the wheels came in a few days later. I received a call when the wheels came in, and I was able to make an appointment two days later. I was advised the appointment would take 1-1.5 hours, but I was in and out in less than an hour. Extremely pleased with how the wheels look and my experience with Discount Tire. I was amazed at how quickly and efficiently everyone was working while I was there. I am leaving a five star review because that is the most I can leave. One thing I did want to point out was that they were also accommodating to walk-ins. While I was there, I saw interactions with three people who were looking for assistance that day. Each time, they advised the customer that they would do their very best to squeeze them in as soon as they were able. read more

I used to live in Arizona and always took my cars into Discount when I needed some new "shoes". I had great service every time so I expected to have the same level of service at their Waukesha location. I was not disappointed... After I'd researched All-Season tires online I decided to make the purchase and scheduled an appointment for the following week. Two days after my order was placed I received a call letting me know the tires I'd chosen had just been discontinued and offered a few different recommendations. After some hesitation with their comparable tire recommendation I decided to go with it even though there were no reviews online yet. They said if I didn't like the tires after a few days of use I could bring them back and they'd switch them out for some new ones. Now that's customer service! Also, I would highly recommend scheduling an appointment rather than just stopping in. Appointments take priority over walk-ins. They got my car in and out within an hour which was pretty impressive considering how insanely busy they were. If I were you I wouldn't think twice about visiting this Discount Tire. Great experience from start to finish. Greatly appreciate it! read more

I cannot say enough good things about this establishment. I was a patron before COVID, but their response to the pandemic has me especially impressed. ALL employees wear masks, customers pull their own cars in so the employees don't have to enter the vehicle, and complimentary hand sanitizer everywhere. These guys always do a great job and have fair pricing, but I truly appreciate how safe I felt going there at the peak of the pandemic. Even though I moved a little further away, they proved that making the trip out to Discount Tire is worth it. read more

Great staff and the crew here seems very service-oriented and disciplined. Highly recommended.

Whatever you do STAY OUT OF THIS STORE!!! Go to another location. This store is poorly managed and run. Outrageous turnaround time. If you don't have a need for a vehicle take it here. If you need a reliable turn around time range you will not find it here. Was told 2 hours that turned into 5. Store staff could have cared less of the problem. read more

I come to Discount Tire cause these guys treat me right. I've bought more than my share of tires and Discount always keeps me coming back. Easy in and out with scheduling an appointment online. Tire prices are competitive and if you find a better deal tell them they'll make sure they beat it. All around it's the top notch service that keeps me a dedicated customer. read more

The only place I'll ever buy my tires at. Great deals, excellent staff and fast service.

I make the drive to Waukesha whenever I need my car tires looked at or replaced. They've had the best prices and the service is worth the drive. read more

1111 Spring City Ln Waukesha, WI 53186 United States Ordered tires last week got confirmation emails and appointment set up. I drove 45 minutes to this Discount Tires to get told the tires are not there despite getting order and appointment reminders. In speaking with the Senior Assistant Manager CHRIS LETTS he did not offer any type of apology or discount on the services. Yet he was disgruntled that I was putting him at what seemed to be an inconvenience for him. I simply asked to then just know when the tires would be there and when can I schedule to his response of being "I don't know". I couldn't not believe that I couldn't even get a date on when I could install the tires I purchased because they had no clue to when the tires would arrive. He even had the courage to flip around his screen to show that my purchase of tires have no tracking number in there system. I then had to specify for him to call me so I can set up an appointment and the fact that I was the one that had to suggest this was ridiculous. No discount or even a coupon was provided for my loss of time. Chris Letts should find a new line of work because he just doesn't believe in providing customer service and it shows through not only his communication but appearance. He looks like he just came back from a 6 day bender. read more

In the last 3 months I've had tires replaced on 3 cars. My experience at Discount Tire is consistently excellent. The staff are knowledgeable and offer a variety of options without pushing the most expensive tire; everyone is friendly & polite, and the work is completed when they say it will be done. Their prices are as good or better than any around but it's their commitment to amazing service that has made me an absolute loyal customer. Thanks guys!! read more

Rocky went above and beyond to help my girlfriend and I when we were in trouble with a new tire. Great customer service, great ethic.

Chris and all the other employees here really have gone above & beyond. I've been having problems with prior purchased tires and they've done everything they can to make it right, WELL beyond what I expected. I wish they had more locations, first found this company on the west coast where they're everywhere, and I don't really live close to this one. read more

I bought a set of Petrol wheels and I absolutely LOVE them! Dalton went above and beyond to help me find the perfect set of wheels and immediately got on the phone to confirm that they were in stock whenever I pointed at a style that I had liked. He was incredibly patient, knowledgeable and his customer service was absolutely impressive. We did run into a small hiccup when trying to install the wheels (rear tires were bald and it was unsafe to install on current tires) but that didn't stop Dalton. He immediately looked in their site's inventory and was able to find a set of tires that were very identical to the ones I currently had, and got me a very good deal on the set. I will always return to Discount Tires for any wheel/tire purchases! read more

Discount Tire - Black Petrol Wheels - Tires Near Me - Waukesha, Wisconsin

I'm in the waiting area now, using the free phone charger drinking a complimentary bottle of water after Wal-Mart wouldn't help me with tires less than a year old. Chris, the assistant manager, was exceptionally polite and professional. He explained the advantages of several tires and found a solution with my budget in mind. They earn customer loyalty here. I'll be back again! *They even found a way to warranty the 2 Wal-Mart tires I'll be keeping - for now. In a time of limited customer service, they've impressed me here again. Forgot to mention I showed up 7 minutes before closing. No problem. They helped me out despite the time and had my flat tire fixed in 20 minutes. Free rotation for life, too. read more

Today is Saturday and I had a tire that needed to be replaced. I know they were busy but they took care of me in less than an hour.... I am so appreciative of this business. Mason was very polite and efficient. This company honors their tire warranties. It's so hard to find companies with character.. Kudos to Discount Tire read more

I shop and shop in shops online looking for tires for my car. I look at every sight, every online place that you can buy tires and every local place you can buy tires and nowhere could compare to the prices at discount tire. The only bad thing about this store is trying to get in contact with and a sales associate. I guess the other thing also is it I wish there was a discount tire closer to Milwaukee or in Milwaukee. They are fast pace fast moving installation place. It's like watching a circus installing tires and wheels on vehicles. Not a bad circus because they are pretty efficient at it and a really good at it. I have actually now been to this location twice for tires and once for wheels. They have done a great job every time. Even with how busy they are and how much work they're doing all the workers that I talk to are always very nice kind and pleasant to speak to. read more

I called to have one of my discount tires checked for a leak. The rep told me they were booked but if I came in Two days later, just before opening at 8am he would have the team get right on it. I arrived at 7:45am two days later and was told I needed an appointment. When I told him about my conversation from two days earlier he asked who I had talked to and when I couldn't remember the name he insinuated that I was lying to him. The Lousy attitude and lack of inter-personal skills by not one Mgr but two Mgrs that day Admittedly caused me to lose my cool like I never had . I left without my tire fixed and will never return. DONT USE DISCOUNT TIRE they don't care about you.. nuff said! read more

I drive from Milwaukee just to get tires from this company. They actually provide customer service. I have been a loyal customer for 20 years in different states. Buy the extended warranty, it pays for itself in Wisconsin. I just paid 9$ for a replacement tire- totally worth it. The other reason to frequent this location is the customer service. I have always had fantastic assistance here, they really take good care of their customers. read more