Shopped there for years. There are cheaper options out there, but it was a convenient place near my house. I probably spent thousands or dollars there. Last night I bought a starter relay because my daughters car wouldn't start. The box they sold it to me in was kinda krinkled up (which I thought was odd), but the part was new and looked good. So I bought it. My daughter ended up being able to start her car a few minutes later (probably a loose wire or something). So I didn't need the relay. Didn't install it. Didn't do anything. It was still brand new in box. Tried to return it to the store (this was 20 MINUTES after buying it), and the guy said that it had been installed or looked used. So he would not take it back. Again, this was 20 MINUTES after I bought it. No oil, no grime, no scrapes, no dents, not even a scratch on it...because it didn't leave the box that I bought it in. I felt insulted and felt like I was being called a liar...as if I were trying to con them or something. Felt humiliated. All this over an overpriced $30 relay that I could find from any online vendor for $10-15. They destroyed our relationship and my confidence in ever buying from them again. After all these years and all the purchases that I made, I never want to go back. I will drive the extra five miles to Oreilly or just buy online at Rockauto or something. So just beware if you buy anything that you might even remotely ever need to return to the store. Don't expect them to kindly give your money back. They pulled this on me 20 MINUTES after purchase with a NEW IN BOX part and a VALID RECEIPT in hand. I would go so far as to say that you better triple-check the part before you even leave the store and make darn sure that it is the right part and that you will never need to return it, because they might pull this on you. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Mount Pleasant, Wisconsin

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The manager is a jerk. One time i went in five minutes before they closed just to buy some washer fluid and he would not stop reminding me that they were closing soon. I was literally waiting in line with the fluid in hand to pay and he was just next to me giving me my own personal countdown. And a few times I have asked to either borrow or have someone help me with the scan tool and again he's been a dick about it. One time he wouldn't even let his employee help me because they had been been there the night before to have my car scanned. And most of the people working there also treat you like your radioactive. They get annoyed if you ask for help finding parts, they are constantly on their phones or they just plain don't know anything about cars. To me that's an indication of bad management. It starts from te top up, managers set the tone for their staff and stores. If I could give less than a 1 star rating I would. read more

they did an awesome job and went above and beyond. thank you so much and I will definitely be back to this location

Stopped in to get new wiper blades and the gentleman behind the counter, Mike Gill, was above and beyond one of the best individuals I have ever dealt with in a very long time. His customer service skills are top notch. He not only recommended the best blades but also looked for a good buy. I left feeling confident with my purchase and spent much less than I ever expected. Mike is a wonderful representative for Advanced Auto Parts and as a customer (and a woman) I will frequent this store again as long as Mike is working. Keep up the great work Mike. Jeff, the general manager, could actually learn a few things from you. read more

While I bought a battery I probably didn't need, not their fault -- the guys were more than helpful and while I was stranded in their lot they kept me comfortable and checked on me and the car to see if they could do anything to help. Thumbs up dudes! read more

Was very friendly and helpful when I came in and I was looking around the store and I found a lot of things that I needed for my vehicle and they were there for everything. read more

I went in there to get some no slip sockets to get off a stubborn bolt, they were pretty nice and helpful.

I stopped in to get the battery tested on my wife's car and it was low enough that it needed to be changed before winter so I did it now. Dan not only changed the battery quickly, he did an amazing job! He cleaned up the corrosion around the cables from the old cables, then he sprayed some cleaner on the terminals to eat away any remaining acid and then after installing the new battery he sprayed a sealant on the terminals. He even cleaned up the tray the battery sits on! The job could not have been done better!! read more