Customer Service: ***** Knowledgeable staff : *****…read moreParts Inventory : ***** Value & Price : ***** I started coming here for convenience but my last visit they didn't have the parts in stock at this store and even a transfer of the part it would have been too late for my schedule. So I went back to AutoZone where I have shopped previously. The AutoZone rep looked up my part and even when I questioned if it was correct they said it was and showed my on the computer. So I purchased the part. 30 minutes into the work I then discovered it was indeed the wrong part. I've purchased these parts before at O'Reilly's and never had issues with them providing my with the correct parts. I've purchased parts for Mitsubishi, Honda Civic, Honda Pilot, Honda Del Sol and Acura TL Type S and find they are very helpful and have the part in stock 99% of the time. The reps are always very helpful. Although prices are competitive, I feel they are usually the best value and quality with a selection from "entry level, mid level and highest level" quality in selection (if available). What I like most is the staff is knowledgeable and offer help and advice as they are usually car enthusiast. I will add more pictures on my next visit.

Good help for the most part, some of the staff seems more knowledgeable than the rest. Usually i…read morecan walk out of their with what i need, makes the drive that much better when i dont have to explain things to the workers at other parts stores locally.

Tim spent time on the phone with me when I explained the situation with my sister's car. We made an…read moreappointment to have someone come to her house in two days when I would be in town. When I arrived, I called and Tim sent someone out right away with a new battery and he had us fixed up within 15 minutes. They were both very helpful and very kind. I would definitely recommend.

Great business, Unfortunately I had to replace two batteries and a headlight in three of my…read morevehicles recently. Staff was very helpful/friendly. Business you can trust.

This is the go to place for me when I'm in Brookfield it's well stocked, nearby and usually not…read morevery busy so it's easy in and out. The prices are a few bucks more than Walmart but that's the cost of a store nearby. Compared to online prices it's very expensive but I don't have 3 day shipping time. Staff helped me find the correct parts every time, whether it's the tools or the parts to install. 21/2024 Service 5 Ambiance 5 Location 5 Value 3 pretty much average for a parts store.

Izaya at the Advanced Auto Parts store on Bluemound Road did the diagnostic on my car to determine…read morewhy the engine light was on. This free service was super appreciated because I found out the problem within minutes and because Izaya was very friendly and clearly enjoyed the customer service part of his job. I so appreciate this valuable service being provide for free by a very personable and professional young man like Izaya.

I know what your thinking, five stars for one of the over saturated parts stores in the Milwaukee…read morearea market and yah I'm surprised also. I have a summer toy that spends most of its life in the garage so it sits for about 7 month with out being driven/rarely started and anyone who does this has to deal with battery issues. Normally this is no big deal because I use a jump box but it died last year and the car was absolutely dead so I needed to get a new battery jump starter this year to get the car going. The price range is $50 to $600 for jump boxes after comparing all the parts stores but I didn't need anything fancy or expensive because it's going to be used a couple times a year in spring time only. Oriellys had a $59.99 unit which would work well for my needs and it was on the shelf and to my surprise I pushed the battery status button, it was 100% charged so I didn't have to wait to charge it up and started my toy right away and drove I off with it in minutes. I stood in line to pay for the thing and a guy says open over here and a second guy says open here with a discount, who do you think I went to. I thought they were just playing around with the customers but the guy actually gave me $6 off and how fuc#%ng cool is that for a first impression because I have never been to this store and I thought it looked dumpy and I didn't know what to expect from them. Way to go Oriellys for my first visit, what I thought was going to be a couple hour ordeal on my only day off was as simple as it could have been so I'm definitely going back when I need something car wise. Jordon was awesome as the face of the business on my visit.

I had to have my car jumped twice in a day. Stopped in at the West Allis store and asked for a…read morebetter test. Eye roll is what I received, but one counter worker did come out to test my battery. Turns out it was bad, but he couldn't replace it. Told me the way the brackets look, he knows when he looks it up in the system, it will tell him, "professional install needed." I went to Auto Zone on Hwy 100 and Oklahoma. The manager said they told you wrong. He sold me a great battery, installed for free and all is well. Avoid Oh, oh, oh really!

Bought and brand-new Leer 100XL from these clowns had a 11/4 scratch in it. Guys in the shop said…read morethere's touch up paint for that. Didn't do anything sent me home with touch up paint... wouldn't advise going there... Not happy guy.....

Ordered a replacement Century cap door in February. Over two months later with no cap door…read more Unvelievably rude when I called to ask for an update. I went in to ask for my deposit back and they acted like I was stupid and it was my fault. I went somewhere else and had the same problem with the order, but no excuse for the horrible treatment. Poor communication. Poor customer service. I wouldn't buy anything from there that wasn't on a shelf in stock. And I'd definitely keep the receipt. They suck.

I HIGHLY RECOMMEND RICK'S CAR CARE!!!…read more I was visiting from California for the weekend when I discovered a nail in the tire of my rental car. The rental company wanted to charge me for a tow and a full tire replacement, talk about stressful! It was a Saturday and most shops were either closed or too far away. I found Rick's Car Care on Yelp and saw they were listed as open until noon. When I arrived, there was a sign on the door saying they were actually closed on Saturdays. I decided to knock anyway, and I'm so glad I did! To my surprise, a gentleman named Jimmi answered the door. After I explained the situation, he graciously offered to take a look at my tire, despite being closed for the day. He quickly assessed the damage and was able to fix it with a simple plug. Not only did Jimmi go out of his way to help me, but he also treated me fairly and didn't try to overcharge me just because I was from out of town. The whole repair was fast, VERY affordable, and I was back on the road in under 10 minutes. Jimmi was an absolute lifesaver! His kindness and willingness to help a stranger truly made my day. Thank you again, Jimmi! I won't forget it!

I was given a quote over the phone on how much the work on my car was going to cost. The morning…read morewhen I dropped off the car for the repairs, I confirmed once again the cost. When I went to pick up my car, I was told a different final price and he said it was due to taxes. Even factoring in the sales tax, the final total was $20 over what it should have been. This place apparently likes to change the final cost from the other reviews submitted. Very disappointed. I thought I found a good place to go to for car repairs but I guess not.

Took a second car to Chuck's and had another great experience. The service is by far the best…read morereason to choose this auto shop, but the work they do seems to also be great. I got an oil change and they diagnosed several other issues with the car. I chose to not pursue the work right away but mentioned that my tires weren't holding air. Turns out they were 10 years old and dry rotted. Chuck's was able to order new tires and get them mounted and aligned all in the same day. Every conversation I had with multiple employees was professional but friendly. I was temporarily in town and had this work done, but based on these great experiences, I'd go out of my way to go to this auto shop again.

These guys are great! I was traveling for work and had a low front tire. Stopped here on the…read morerecommendation of a coworker, and they did not disappoint! Super friendly and they filled all tires for free and said if it happens again come back. So it did, and I did. Turns out I had a nail in my tire. They patched it up and I was on my way! Plus they had a female behind the desk and I believe she works in the garage, too. How great is that? Love it! So if you ever experience car trouble around Sussex, Wi, stop by Chuck's and they will take care of you!

rude nd slow response / predatory restocking fees / poor description / slow response time with…read moreunnecessary back and forth

I called to find out if I should purchase new or used wheel covers. There was a $20 difference in…read moreprice. I was told that I should purchase their used wheel covers and that it was not necessary to purchase new ones for $80 more. They arrived and are perfect; they look new! I am very happy! Also, I emailed to see if there were any other shipping options other than paying $33.90. I mentioned that I was retired and the shipping cost was an issue for me. The owner, Rick Dynek, responded and told me he would split the shipping cost with me and gave me a credit for $16.95. I am so impressed with Hubcaps Unlimited in every way!