I am really impressed with the AutoZone on Washington Street. The store is always organized and…read morespotless, which is saying something given how many parts they stock. The staff is approachable, knowledgeable, and genuinely helpful with car maintenance details and matching parts. Their app makes the experience even better--you can save your car info and instantly see compatible parts, prices, and availability. The inventory updates in real time for this store and others nearby, so if something isn't in stock here, it's easy to find where it is. The loyalty program is excellent too, and the prices are always fair. Cars can be a money pit sometimes, but this AutoZone makes it easy to feel confident you're getting honest advice and good value. Every visit feels efficient and friendly, and I've even met other car enthusiasts and small business owners there. It's one of those rare places that's consistently well run and a pleasure to visit. Highly recommend!

This is also part of me going around location after location, with no luck, because the numbers I…read morecalled were of the national appointment line. This place didn't even have mechanics on duty, but the appointment line setup a time for me to go in and not so good.

Last year I went to get my air conditioning checked. I dropped it off with an appt and I didn't…read morehear anything until the next day. They said they were still working on it. I called later the next day and they said they were still working on it. By the 3rd day I needed it back. I went in and they said they couldn't check because they didn't have the right equipment. Wasted 3 days to not even check. Because of that, the manager gave me a paper saying I could get a free oil change due to it. It's now today and I went to go in and get an oil change and the new manager said it couldn't be used because the old manager was giving it away. Waste of my time. Don't go there.

I have been loyal to this Pep Boys for work that's not done at my dealership for over three years…read morenow and I will say that's absolutely over. I have overlooked a few things that were suboptimal service wise but not this latest incident. I made an appointment for an inspection for 10am, received a confirmation the day before, and arrived a few minutes before 10am to drop off my car. Upon arrival I was informed that they were short staffed and could not accommodate my appointment, nor could they reschedule it until FOUR days later. There were three employees behind the desk and not one bothered to call me or email me to let me know they could no longer accept my appointment before I made the trip down there. Then they had the audacity to send me an automated email that I missed my appointment. Unbelievable. I booked a sitter to watch my baby to go to this appointment and the lack of common courtesy (and now wasted expense I incurred) is just totally unacceptable. I realize they don't make money on inspections but that doesn't allow you to deprioritize and screw over a customer. Beyond disappointing and I will absolutely NEVER go back. Avoid avoid avoid.

This is my neighborhood AutoZone, so I frequent here often. Today, I was in to pick up an online…read moreorder. Pick up was relatively quick. It seems like I came a bit too early for the order to be ready, but the staff that was helping me was able to find the stuff I ordered promptly. Sometimes, it's a bit of a wait here, since they seem understaffed at times. However, when you are able to be helped, they are knowledgeable and helpful. In the past, when I was starting to do my own oil changes, they helped me find the right tools, oil, and filter that matched my vehicle. I've also witnessed them help people diagnose and fix their vehicles in the parking lot itself.

Stopped in for new windshield wipers. Was helped immediately and they even installed the new wipers…read morefor me. Wonderful customer service!

Came here two separate times for service…read more For the first time, I just replaced my brakes and rotors and might have introduced air into my brake lines so instead of bleeding my brakes and changing the fluid, I decided I'd come here instead. The service advisor was Angelo. He made sure I got taken care of as quickly as possible and despite forgetting to bring in my wheel lock, he was able to get the tech to bleed my brakes. The tech also said my brakes are fine but Angelo got him to check it again and bleed it anyways to get rid of any air. My brakes felt instantly better. Unfortunately, the reservoir was completely overfilled when I checked it so I had to go buy a syringe to remove some of the fluid myself. I also saw some fluid near the brake booster so I had to monitor it for leaks for the next couple days. This wasn't exactly the experience I expected. The second time I came in, I spoke to Angelo about getting my tire/tire valve looked at due to a flat tire. It was an hour before closing and he wanted to help but couldn't since most of the techs went home. He told me to return in the AM and he would get me helped asap. I did so the next day and he got my tire looked at, got the valve replaced, and I was good to go. It was a pretty painless experience this time. Shout out to Angelo because I was really expecting poor service but he did the best he could for me. He always kept me in the loop for what was going on while my car was in the bay.

Holy crap it's like they've never seen a car before. I ignored the bad reviews because they were…read moreopen later.. big big mistake. They removed our splash shield for no reason and didn't replace it. They didn't address the original problem of our wheel well. No idea what they're doing. Absolutely awful.

great service quickly had my part and very reasonable price. Friendly staff and extremely helpfulread more

I call and said they have it. On the phone sound like they…read morehave everything When I get there. They don't have it Waste my time.....

Fast service, quality service I would recommend them to anyone who is looking for a windshieldread more

Jacks auto glass is so reliable n fair priced n my opinion the office space my not be the most…read morepleasing because the Cats running around but fuck it they work fast n get you out the way back on the road

This morning the rain was heavy and my windshield wipers stopped working. I was afraid to drive my…read morecar. Thankfully Advanced Auto Parts was close by. A man named Don was truly an Angel and helped me tremendously. I want to give this man 5 stars. He was genuinely an amazing person and went above and beyond to provide services in helping me fix my issue. I'm truly grateful. Thank you Don!!!

This place has a rude and disrespectful employee. I went inside and asked for a free battery…read morediagnostic. This employee came out. He ordered me to get inside my car when I stood next to him and watched him. He did not want me to see what he was doing. He said he would need me to start my engine later. He ordered me very rudely and mean and told me to get into the driver seat. I went back inside my car and watched him through the windshield. I saw him putting his foot onto my front bumper. Then he tried to twist something on the opposite side of my car. I immediately jump out from my car and he continued ordered me to get back into my car. I refused, he then told me I need to buy a new battery from them then he will tell me if the alternator is malfunction or not. I drove away and went to autozone instead. The owner and the employee in this advance auto part were always disrespectful and mean