Steve was helpful and ordered the proper Air Filter for my 2017 Jetta on yesterday. Retrieved the…read morefilter this morning and let Valvoline replace the old one. Staff are helpful and friendly.

Couldn't be bothered to step out behind the register. No bag for items, just a lack of customer…read morecare overall. Only one option for the size of windshield wipers to fit my car. A shame, this used to be my go-to spot for years before I moved away for a bit. I'll go to the place across the street from now on. Plus side, they had more fittings for other fixings in shop if you know what you need.

I was very pleased with the customer service I received at the Fenton Napa! Had to replace my…read morewife's battery - good price and they took care of things right away for me. All I had to do was open the hood! The crew knows what they are talking about at this store.

Bob & Steve are really good guys. They have helped me & my family for better than 10 years. If they…read moredon't have it, they can get it!

The part quality here is pretty good, but customer service is a bit lousy. There is one lady who is…read moreusually always on duty, which makes it hard to avoid her, who acts like you're wasting her time. Thats why I only gave 3 stars.

Needed a new battery. They were great to work with and installed it in less than two minutes. I…read moreneeded a specialty battery and they had it in stock. They were knowledgeable and they were friendly. Highly recommend! Dave Townsend RE/MAX Results.

Bottom Line: Established location, helpful customer service…read moreuntil yesterday's experience, reasonable prices. Overview: This location has served this area for as long as I can remember. The location sits in a strip mall and has convenient parking. Customer Service: In the past, I have been pleased with the customer service I received at this location. I do not frequent this store often, but only to get wiper blades and other minor auto parts. I like the fact that I do not have to buy the whole blade assembly, but just the blade itself. Maybe this is common, I am not 100% sure. I guess since I originally dealt with SouthCo Auto Parts in Affton, which was a CarQuest shop, I continue to patronize the chain. On this particular occasion, I did need all of the wiper blade assembly. Unfortunately, things did not go smoothly. Here is what took place: I called the store asking for a specific part number. It was for a wiper blade refill. Next, I asked if they had the whole assembly for that part, including the blade. The person on the phone starts asking me the year of my car, make and model, etc. Honestly, I gave the person the part number for the wiper blade refill. I am asking that they find the assembly that holds that specific blade. In any case, I arrive at the store and there are three men with CarQuest shirts on. The one is on the phone at a computer, the other two are standing around. The one sees me come in and points to the man on the phone, "talk to him". I wait for about 30 seconds and one of the men says, "What you need?". The man on the phone says, "Show him the Bosch". I know that Bosch is a more expensive part. In any case, the man directs me to the wiper blades and we discuss which blade is best. The man on the phone interrupts us by raising his voice, at this point, because we are far from the counter. Here is what took place after that: Counter Man who was on phone: (yelling) "Did you get the Bosch?" Me: (yelling) "I don't want the Bosch." Counter Man who was on phone: (yelling) "That's what fits your car. It's $10.99." Me: (yelling) "That is too expensive! A penny saved is a penny earned, right?" After locating the blade assemblies I needed, I check out with this man who is yelling. I decided to avoid further argument. I pay for my parts and leave. I noticed that the man's name tag said "Larry" on it. I think what bothers me most is there were three able bodies, and I was waiting for only one to wait on me. And that person was occupied on the phone. Also, he was trying to push a more expensive part on me. I find that offensive. Summary: There are many choices for auto parts in this area. Hopefully, yesterday's visit will be an exception rather than the typical for others. However, I am withholding my judgement for now. As an aside, I sent this account above to CarQuest's corporate customer feedback today (08.21.14). I am awaiting their reply. I will update my review with their response.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Anybody that leaves a negative review obviously has the wrong company! I have been doing business…read morewith Dalo for 30 years and have highly recommended to numerous friends and family. 1. Brian the owner is ridiculously knowledgeable in all aspects of the vehicles they service. 2. Mindy goes out of her way to be open and honest and tries to save you money as much as she can unlike others in the St. Louis area. 3. The staff is courteous and professional and makes your experience enjoyable! They stand by their work and for whatever reason you're not satisfied they will correct and make sure the job is done correctly!! 4. They make sure when your vehicle leaves their bay it is exactly what you wanted performed! 5. The addition of Ryan at Sign Stop was a great addition for specialty graphics!! Congrats Dalo on a SUPERIOR company!! Mike R.

I've had four or five vehicles done at Dalo Motoring, and every experience has been excellent…read more Always friendly, personable, and truly helpful from start to finish. Their workmanship is consistently top-notch -- clean, professional, and exactly what you want when you're trusting someone with your vehicle. What I appreciate most is how they treat their customers. They take the time to explain options, answer questions, and make sure everything is perfect before you leave. It's rare to find a place that combines great customer service with flawless results, but Dalo Motoring does it every time. Highly recommend. I won't go anywhere else for tint or auto glass work.

My husband and I have purchased a total of three cars from this dealership. Cory is the best.read more

DO NOT BUY HERE…read more Where to begin (this is a long one), as an overview over the last 11 months I have experienced the following on a brand new 2025 Ford Explorer. 1. Lemon Car Buy-Back- the brand new 2025 Explorer was so badly manufactured that after driving it less then 9K miles put on it, they had to replace the fuel line, multiple sensors and rewire the car. All of this took around 6 weeks. This is on top of the multiple issues with the car starting, dash and nav going out while driving it and multiple other issues. 2. Insulting Lemon Car Buy-Back Offer- Per the law Ford is required to buy this car back, or at least make an offer too. When Ford did make their offers, they were both insulting, requiring me to pay money out of pocket to return this Lemon. There is zero reason why I should have to come out of pocket money when I have had nothing but issues with this car, making loan payments for nearly two months while it was in the shop correcting this very poorly manufactured car, on top of nonstop having to bring the car in, interrupting my work, having to take time off on 3-4 occasions to address this issue. 3. Botched paperwork- on 2-3 different occasions the week following the purchase I was called back to the dealership bc they gave me the wrong paperwork as well as the wrong tax check. 4. Service Department- in Sept I got a chip in my wind shield, I called the dealer service department to see if they did these windshield bc it has that special Ford design on it that I was hoping to have replaced with like kind. The lady in the service department said they did (or had a referral partner that did) but needed to check with them and that she would call me back. I never got that call back from her. 5. Possible Title Fr*ud- after purchasing the brand-new Ford, I went to title the vehicle and couldn't bc Ford Finance was not listed as the lien holder. It turns out someone, an individual was listed as the lien holder, no one could figure out how that happened. They would have had to be sitting in the dealership or work at the dealership to know I was even buying a car, bc the next day the lien was filed, a little too ironic. It required me to hire an Attorney ($1,200 fee) to sue the Department of Revenue to correct the issue. It turns out the person that was listed on the lien holder passed away in 2021. How in the world does a dead person file a lien the day after I purchased the car...as if he was in the dealership hanging out listening to me provide my info for financing.....interesting. My Attorney said this could have been a fr*ud attempt. This took 11 months to finally get my title work...WOW SUNSET!! I walked into this dealership 11 months ago when I decided to trade my perfectly fine 2018 Explorer in for a new one due to miles getting up there and I use my car a lot for work, so I needed something brand new so I wouldn't have to think about reliability. As you can see from above the "customer journey" through this dealership, Ford and everything I have been through over the last 11 month has been nothing but a very negative experience that I wouldn't wish upon anyone. I have been through such significant stress and loss of money over this experience. And contemplating getting my attorney involved again. Sunset and Ford- people come to you looking for a great experience and a reliable car and this has been the opposite of that. You should be ashamed that you are taking advantage of people, proving horrible experience, botched paperwork and nonstop issues on a brand-new car that shouldn't have any issue. Shame on you Sunset Ford.

We always go to this autozone bc they just have the best customer service!! I had a large return…read morethat I paid cash for and they were not able to return it bc they didn't have enough cash on hand. So they called around to a bunch of different autozones until they found one that was able to do my return. I appreciate their customer service so much!! Plus their prices are usually the best compared to other auto part stores.

had to get a new battery for my car. great customer service and assistance. installed the battery…read morefor me right after purchase.