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    Dave Sinclair Buick GMC

    3.1 (74 reviews)
    Open 9:00 am - 6:00 pm

    Services - Dave Sinclair Buick GMC

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

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    Lauren C.

    My husband looked far and wide for a particular truck and finally found one here. We live out of state and thought it might be a long shot to call. He called on a Thursday and was transferred to Nikki. She was so amazing! She sent tons of photos and videos. She had a lot of knowledge of the truck. We ended up buying the truck from her and scheduled to pick up the car that Saturday. We arrived during the afternoon and left shortly after in our brand new truck. We also spoke with Dave who was such a friendly guy! Both made the experience amazing. Thank you!

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    Page 1 of 2

    Ask the Community - Dave Sinclair Buick GMC

    Review Highlights - Dave Sinclair Buick GMC

    I contacted my sales person who put me in touch with Dan Sinclair to work on resolving the issue.

    Mentioned in 5 reviews

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    Frank Leta Acura

    (131 reviews)

    I am writing this after five months of constant frustration, and I want this to be clearly…read moreunderstood by management and anyone considering doing business here. This problem began in October 2025. After trading in my 2020 Nissan, I requested cancellation of my warranty and GAP coverage. From the very beginning, getting assistance from the Finance Department was difficult. They rarely answered the phone. I had to call repeatedly -- sometimes multiple times a week -- just to get basic information. I completed the required cancellation forms and when I noticed my mailing address was incorrect, I immediately called to correct it. After repeatedly following up, I was eventually told by Daniel, the Finance Director, that everything had already been submitted and processed. I was specifically told that I would receive my refund by mid-December and that I did not need to keep calling or worrying about it. December came and went. No refund. At that point, I resumed calling. Once again, the Finance Department would not answer. Emails went unanswered. I had to involve BDC (Amanda attempted to assist me), speak with sales representatives, and even sales managers -- all of whom were aware of the situation and attempted to contact Finance on my behalf. Despite multiple departments being involved, nothing was resolved. Then in January, after months of being told everything had been processed, I was suddenly informed that the cancellation had not actually been completed and that I needed to provide proof of payoff documentation. This raises a serious question: if the cancellation had truly been processed in October as I was told, why was payoff documentation suddenly required in January? I immediately contacted my bank, obtained the payoff confirmation the same day, and sent it over without delay. I asked multiple times if there was anything else needed from me to avoid further issues. It is now the end of February. I still have not received my refund. For five months, I have been calling, emailing, following up, correcting misinformation, and trying to get someone to take accountability. The only consistent response has been vague statements such as "we sent the request" or "they'll be back Monday." Five months is not a processing delay. It reflects serious internal disorganization and lack of accountability within the Finance Department. As someone who works in the automotive industry myself, I understand how cancellations are handled. This timeline is not normal. Customers should not have to chase a dealership for months to receive money that legally belongs to them. This has been exhausting, disappointing, and completely avoidable had proper follow-up and professionalism been exercised from the beginning. I strongly urge management to review how the Finance Department is handling customer funds and post-sale processes.

    Jon Kitchen is an outstanding sales associate. He listens, doesn't rush or push, he is extremely…read moreknowledgeable about the vehicles and explains things in a clear and concise way. Jon has excellent communication and technical skills. He was and is quick to respond to any questions. Working with Jon was a very satisfying experience and I can whole heartedly recommend him to you.

    Bommarito Chevrolet South - 26 Equinox AWD

    Bommarito Chevrolet South

    (86 reviews)

    Overall, I give this dealership a 4 star because I was not wowed by the internet sales team. I…read moresubmitted an inquiry about a car they had listed which had no photos posted. It was the exact car I was looking for and wanted to ensure the body was in good shape. I received an auto response and then another response from one of the internet salespeople, but no photos. I responded to the second email after a couple of hours, again requesting photos of the vehicle. I received an answer a while later stating the car was in PDI and no photos were available, but that someone would be in touch. During the time it took me to get a response from the internet sales team, my boyfriend had already called the pre-owned department and let the salesperson, Tim Theodore, know which vehicle we were interested in. He immediately gave us some specs and went and took photos with his cell phone and texted them to us. Being in the customer service industry for over 15 years, I was extremely pleased at how eager and responsive Tim was. He was very nice and energetic - not too pushy. The process was seamless and the financing manager, Chris Rackley, was also pleasant and informative. I appreciated the extra coverage for keys, dents and tires Bommarito extends to its cay buyers at no extra cost. I will definitely consider buying my next car from these folks again. Thanks again to Tim and Chris - you guys are 5-star!!!!

    Brought my 2014 Volt in for a scheduled fix or replacement of a damaged oil plug on a Monday…read moremorning. As of Wednesday they had not even looked at it. Instead of a new lower oil pan and plug they did a labor intensive rebuild of the old plug. Took all week, cost $2,500!! Checked on cost of $1200- $1700. Never going back.

    Suntrup Nissan

    Suntrup Nissan

    (107 reviews)

    If you need a new or used car, go to one of Suntrup's locations. Do not buy a car anywhere else…read more I recently decided I wanted to purchase an electric car. I was looking at the 2018 Leaf for myself and my daughter. I probably filled out 100 different information requests for 100 different dealers, but the response that stood out to me was from Adam Goldfeder. He sent me a video introducing himself. I ended up talking to him on the phone that night, and coming down a few days later. My credit situation wasn't ideal, as I am rebuilding from some recent setbacks. Every single dealer I talked to was promising a million things that I and they both knew they couldn't deliver, just to get me in the door. Adam didn't do that. He looked at the numbers and gave me an honest assessment and said he would do everything he could for us. If Adam tells you something, you can believe it. He doesn't employ dishonest or manipulative tactics to part you from your money. He is an absolute professional, who is genuinely concerned that everyone he works with get a car and a deal that they are absolutely satisfied with, from the car itself to the price, the warranty, and the payments. And he is absolutely dedicated to making that happen. He is truly exceptional. My daughter and I ended up not getting the 2018 model--it just wasn't going to work, even though they searched for every single rebate we could possibly qualify for. But, there was a 2015 Leaf on the lot in perfect condition--it's a one owner car that was a recent trade in with extremely low miles. Adam and the rest of the team worked like crazy to find the absolute best deal for us. They got us exactly what we wanted in terms of price and monthly payment. This could not have been a better experience. This dealership does everything that they can to ensure that the experience of buying a car is the best it can possibly be. Everyone we spoke with was just amazing. If you want to have a good experience and you want to be able to trust your salesman and your dealership, go see Adam Goldfeder at Suntrup Nissan. You will be so glad that you did.

    We bought a 2021 Traverse in January 2025. Transmission is going out already. This is the second…read morecar we have purchased from them, but not happy this time around. We were offered a warranty if we drove it there every 3000 miles to pay to have the oil changed there during our working hours. With living over 250 miles away, we couldn't see putting 500 miles on it every 6 weeks or so and having to take off of work to do it because they aren't open on Saturdays. We asked if we could provide documentation to them that we were having it serviced at a local dealership and was told no. Lesson learned. Buy local.

    Suntrup Volkswagen

    Suntrup Volkswagen

    (72 reviews)

    Buying a car is typically a stressful, annoying and exhausting experience. I'd be lying if this…read morepurchase wasn't a bit tiring, mainly due to the dealership needing extra Insurance info that most dealerships hadn't asked for, but the experience was mostly seamless. We worked with Brendan Gilligan, and would be happy to do so again. He's a no-nonsense, straight-shooter kinda guy. There wasn't much negotiation room, which actually made the deal easy. This dealership isn't a strong haggling location, they price their cars competitively and can waive some fees. Jeremy in finance was great, got things moving very quickly and we were in and out of the finance office in under 10 minutes. It was the easiest finance experience we've ever had, he didn't try to sell us some insane warranty. James in detailing was great as well. They accidentally took off some tint from the sticker and offered to fix it for free. The dealership is clean and roomy inside as well, it wasn't the worst place to wait while the deal got approved. We would buy from here again, and are happy with the 2023 Honda Accord Hybrid we purchased.

    The worst of the worst in every way. Spend your money literally anywhere else…read more For starters, the prices they advertise on the website are not real "those are the prices if you got all the possible rebates" it is literally impossible to get all the rebates, they don't stack. Despite this, I'm an idiot and still bought a car from them. 2 months after buying the car, they still hadn't filed my paperwork for me to make a payment, I had to call legitimately 20+ times to finally let them to get me to make a payment over the phone so it wouldn't be late on my credit. Speaking of credit, because they were so late, they ran my credit 4 times total! 4 separate hard inquires. They do not answer the phone. At all. I called 50+ times over 2 years and got an answer in the correct department exactly once. They also do not honor factory warranties! They "recommend replacement" and the part that they recommend is still in the factory warranty window. But they won't replace it under warranty. This dealership is the pinnacle of car dealership BS.

    Bommarito Mazda South - Oh Look- Wait. Wonder why A45 was changed to B93

    Bommarito Mazda South

    (39 reviews)

    I brought my wife's vehicle to Bommarito for a specific issue. We made it very clear what we wanted…read morechecked. No other work was discussed, approved, or authorized. Despite this, the dealership went ahead and performed additional service without calling us for permission. We were later handed a bill for that extra work. When I asked why no one contacted us first, there was no solid answer--just a shrug-it-off attitude. That alone is unacceptable. But it gets worse. I reached out to Kevin McCauley, the service manager, both by phone and email to try and resolve the situation professionally. Weeks have passed, and I have received zero response. No returned calls. No emails. Nothing. Just silence. We paid the bill to avoid a back-and-forth at the front counter, but that does not mean the issue is resolved. It means we were left without a choice in the moment. Service departments are supposed to communicate before making decisions on a customer's behalf--especially when those decisions cost money. That never happened here, and the lack of follow-up afterward made it clear that my concerns weren't taken seriously. If you choose to bring your vehicle to Bommarito, I strongly recommend putting everything in writing and checking twice before leaving your car. Based on my experience, once the work is done, you may be ignored too.

    I had no problems purchasing my Mazda actually that part was exceptional - this review is in…read moreregards to their Service Desk!! 1) scheduling is terrible 2) communication is atrocious 3) your time is not important I've had two oil changes with them with two terrible experiences. My first scheduler didn't inform me of their radius for drop off service. Their driver while taking me to my job didn't mention I was outside their drop off radius but when I called at 4pm - 2 hours past my video was received saying vehicle was done - that's right I had to call them- I was informed that I was outside of their radius but they wouldn't leave me stranded!! Well THANK YOU!! They sent a mechanic or porter in his personal vehicle to pick me up. How nice. I retrieved my car and left. One week to the day my oil light came on telling me I needed an oil change. I called and the phone RANG AND RANG AND RANG. I drove straight to their location after work and there were 4 people standing around gabbing but nobody was able to pick up the phone. I explained that my oil light was on but had a change a week ago. They said oh they forgot to reset. It took 2 people to reset the button. Geez!! Did they even do the oil change? Fast forward to today, I had an oil change done but waited. It took over an hour and half. I arrived 15 minutes prior to my appointment, nobody met me at my car which I am used to from my previous Dealership, went in and was the 2nd person in lobby waiting. I received my all done video at 8:58, had a notification on Mazda app that my door was open at 9:21. Inquired with desk shortly after and was informed my car wasn't ready. At 9:30 the third person in waiting room car was ready and asked if she saw her video - I shrugged like WTH and was told they would check on mine. How can you forget me - I arrived when the donut man dropped off and I just inquired about my car! With in ten more minutes, a young man retrieved me from lobby said there was confusion with my paperwork but I was ready to go! Seriously!? The man that checked me in wrote on key tag that I was waiting. SMH! I was constantly met with excuses (short staffed, paper mix up, etc.) Sounds to me a reevaluation of training needs to be done!! When my lease is up, be assured- I will not be getting my next Mazda from Bommorito. They can thank their Service Staff for that.

    Dave Sinclair Buick GMC - car_dealers - Updated May 2026

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