I've bought several Camrys at Seeger -- excellent vehicle and phenomenal service. I was needing new tags and was getting bounced between the DMV, the tax assessors office, and was feeling the impact of the stress of it. A simple task was all tangled up. I turned to my service guy at Seeger who brought Jean Ogle on board to help, and between them, we got the confusion and documents sorted out swiftly. My gratitude is enormous. David Rowold has great relationships with his associates -- Jean Ogle folded on in, took the lead, and cleared up this problem through to a successful conclusion. I am so indebted to these folks....and they made it seem like it was no big deal, not a hassle, and their pleasure to help me! WOW Seeger Management -- you've really got a fine team over there, absolute top quality talent and character! THANK YOU! read more

I came into Seeger Toyota on a Tuesday to have a rear heat shield put on my car. The old one was falling off and I had it removed. After finding the part number with Brett in parts we agreed on which one it was and I went to speak with Kelly on having them put it on for me. I come the following Thursday and wait in the waiting room for over 40 minutes when Kelly comes and tells me they did not order the part. They said I can come the following day and they will have the part. Before I come on Friday I call ahead to confirm they have the part and they say yes come on in. After they are done servicing the car I notice the price was not what we agreed upon. Come to find out they replaced a whole different part! They said the heat shield that covers the gas tank was "hanging off" so they just took it upon themselves to replace it without telling me or asking me if I wanted it done all while NOT doing the service I came in for. After being helped by another gentleman in service who did his best to get to the bottom of what happened the other guy in parts said that both the front and rear heat shield that covers the exhaust was missing but no one could explain to me why they confirmed they had my part in when they still didn't even have the part in. Their solution was to take the new part off and not charge me for it but I said no if it needed to be replaced I'll keep it even though they should have made me aware of it before replacing it and quoted me. They then said to "let it ride" on the rear heat shield because I don't really need it unless I'm parking in tall grass. Kelly was not there that Friday so I dealt with another gentleman. How did they know what they were gonna do on my car when the part never arrived. I don't believe the heat shield for the gas needed to be replaced I think they lied and if it was hanging off they probably could have just secured the old one. So I call and speak to the service manager Jim and explain to him what happened. He said "this is making my head hurt" and said he would have Kelly call me the following Monday. Monday rolls by no call, so I call the next day and she said she'll have Jim call me back. After speaking over me and trying to explain what happened without admitting they made a mistake he finally asked what can he do for me? I said I'd like a full refund but I doubt they'll do that in which he replied how about we replace the new rear heat shield for free and we will order the front one (which they said was missing) if you decide to get that replaced too, I said on one condition, you guys let me look under the car when it's on the lift he agreed I said great thanks for making it right and agreed. Now when someone says they will replace the heat shield for FREE I thought it would he for free that would make too much sense right? So when I come to get the service done the technician shows me the part they replaced, and where the missing rear part is and what do you know the front part was still there intact and he says I don't know why they're telling me to replace that it's fine with no damage. I say yes replace the missing part only. Kelly then comes up to me and tells me that they will only cover the labor I still have to pay for the part and argues with me and says I ordered the front part not the back part but even if that was the case why did they replace the gas shield and neither of the those I also have a quote with the right one on paper, once again not admitting to making a mistake. Also if these people are supposed professionals wouldn't they be able to see that ONLY THE REAR IS MISSING regardless of which one I ordered even though I told them the correct one the whole time the same one BRETT originally agreed with me on. They most likely lied about me needing to have the fuel tank heat shield just to squeeze money out of me. Jim did not make it right like he said just continued with more deception, and of course Kelly didn't have a shred of accountability of wasting my time and never getting the part ordered. You would assume that if I schedule a service they would order the part they need to get it done and not just go looking under my car to find something else to do. If I could rate this place 0 stars I would. I hope I never have to deal with these people again and if you need your Toyota serviced goto Ackerman Toyota. The guy on the phone there knew exactly what I needed in 5 minutes over the phone for a better price. Only reason I didn't go through them was because they couldn't get the part on time. This should have been really simple. Here's the part I need, it's missing. Order it and install it. They botched this and had me come in 3 different times overpay and had me replace a part I never needed and they never proved I needed it or showed me it was hanging off. Shame on Seeger Toyota and I hope many people read this and decide to take their business elsewhere. Here is the original quote with Brett's name on it. read more

Seeger Toyota - Parts Quote, notice how the rear one is on top because that is the original one I said needed to be installed. - Car Dealers Near Me - Saint Louis, Missouri

Recently bought a brand new grand highlander from Seeger. Amazing experience and super easy to work with. They even knocked a few bucks off the price read more

Seeger Toyota - Car Dealers Near Me - Saint Louis, Missouri

Beware of their fake 5 star reviews on Google. I'm extremely disappointed with my experience at Seeger. I was on a waitlist for a vehicle for over two years, patiently waiting without no updates from the dealership unless I reached out. Very recently, Seeger informed me of an incoming unit where I had a few weeks to act. Bear in mind this is a $85,000 vehicle and I needed time to sell my current vehicle. The sales rep was extremely pushy which was baffling due to the fact I waited over 2 years. When I finally decided to cancel my reservation and requested the return of my $500 refundable deposit, I was shocked to be met with resistance. The sales rep initially threatened to keep my deposit (he left me a voicemail and sent me a text message!), which is completely unacceptable and goes against their own stated policy. This lack of professionalism and customer service is incredibly frustrating, especially after such a long wait. I expected better communication and integrity from a dealership of this size. I would strongly caution anyone considering doing business here--be prepared for poor communication and a lack of respect for their customers' time and money. Update: My deposit was eventually returned, but only after I pushed back. The sales rep decided to not answer my messages and I had to escalate to a manager. The manager didn't have the courtesy to return my call but instead, had someone else call me back to confirm my refund was sent via check. Completely unprofessional to say the very least. Save yourself the trouble and go elsewhere. read more

I have not worked with many dealerships and Seeger Toyota is the exact reason for this. When I first bought my car, it was a pleasant enough experience. I attribute this to the salesperson who is no longer with the company. Ever since I have started visiting the service department at Seeger Toyota, I have had nothing but issues with them. Each time something has happened that has caused my vehicle to be held up for multiple days when I was given a guarantee that it would be fixed the same day. That same time I was also stranded at this dealership as I was expecting to get my car back the same day. Every time I reach out to this dealership it seems like they try to get me off of the phone without putting any effort into answering questions. I will be taking my business to Pappas Toyota from this point on. I have become exhausted with Seeger Toyota and all of their excuses. read more

Staff were super friendly and helpful! They were very patient with me and helped me find my new car! read more

Seeger Toyota - Car Dealers Near Me - Saint Louis, Missouri

David Rowold- my go to guy for any time I need service. personable, efficient and professional. Will always ask for him!

My brothers, one of their girlfriends, and I were in the dealership this morning. My baby brother is buying his first car and was very nervous. He drove a TRD 2 weeks ago and wanted to try an SR, and SR5 as this is his first car and wants to be sure before purchasing in the next 30 days. The entire sales department was rude. It started by immediately making us feel bad for having too many people with us. It got even worse when the salesmen Quinn explained to my brother everything he did wrong. Explaining that if we didn't want to purchase today we shouldn't request a test drive. Quinn not only indicated we were a waste of his time, explained this, but then rudely told us everything we did today could have been done online. As a result of this unprofessional and condescending sales tactics we bought a Mazda 3. I would highly recommend Lou Fusz and their service over anything Seeger. read more

Salesman Quinn Gillian is highly recommended! On multiple occasions he came through with the assistance I needed in buying my new car. He is friendly and very helpful, and pays attention to details. If he says he is going to do something or will get back to you, he does! Ask for him by name and get the same excellent service that was given to me! Quinn Gillian will exceed your expectations. read more

I just finished my first lease cycle from Seeger on a 2020 Tundra. From day 1, this place has been world class. My experience with, Andy, Randy, and Mike in the initial process was unprecedented for me. During the time of the lease my experience with service was outstanding. A great quality brand in Toyota, matched with a world class dealership. So grateful our paths crossed . I cannot say enough about the Seeger dealership! read more

After what can only be justified by brain damage, I returned to Seeger for the oil change/tire rotation/emissions combo. Same s different day. It's been two hours, and this time a Star was knocked off because I don't have Diet Coke or snacks to pacify me. I watched an entire episode of Rachel ray. That's how bad it is here. read more

I had horrible costumer service. The guy name Tyler Nahnsen professional lier not a service manager. He is going look in your eyes telling you " I did make a call to Toyota care plus but unfortunately they are close and this time you have to pay from your packet " NO they are not close and they are ready to pay for my expenses !!! I grab my personal phone and call the same number he did. I got responses right away and got my problem solve in next 5 minutes. I almost pay double price because of this guy! +++ look at that complementary car wash read more

Seeger Toyota - Complementary car wash - Car Dealers Near Me - Saint Louis, Missouri

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Took my 2024 Camry in for scheduled appointment to have after factory parking assist installed. Told by Kelly Banaszek when made appointment I would have loaner to use. When I arrived today I was told they had no loaners available. Other than "I'm sorry" nothing was done to make this right. If I had gotten a call in advance telling me they had no loaner it would have been very easy ro have rescheduled and I would have been happy to do so. Subsequently, Seeger did deliver a loaner and picked up my car. Ultimately they did make this right. read more

Car salesman was nice...until my car was bought. After the sale, he was rude and pressured me to fit his schedule. Plus, he was rude and confrontational. I was forced to use this dealer because cars are difficult to find. I have NEVER had an issue with the dealer in Herculaneum, MO. I have bought 5 cars from them. NEVER use this dealership if you can avoid it. read more

Seeger Toyota - Never go here. - Car Dealers Near Me - Saint Louis, Missouri

Got trapped in a bate and switch on our lease. The original quote pitched was a great buy back incentive with lower monthly payments and walk-out with money in our pockets. On swap day we hear "that deal is no longer available" and "your car isn't worth that much any more" The scam starts with them taking your keys and telling you "you don't have to worry about that car any more... come see your new lease..." I'd also note that almost all paperwork was signed electronically so unless you ask, they don't tell you what your signing. To bad, I was hoping for a long term relationship with the sales rep. Apparently they're in it for a short term scam. read more

David Rowold helped me with a problem. Some of my windows would not go down. I thought it would take hundreds of dollars and half a day to fix it. He did some magic in the instrument panel and fixed the problem in five minutes and no charge. Plus, he is a gentleman. It was the best I have ever been treated by a dealership. Thank you David. read more

My husband and I have taken our Corolla in for oil changes here for past year after moving to STL. We haven't had any problems there. We have been looking for an additional car and we have been in contact with Hendrick Toyota in KS since I'm from KCMO. I've been looking for a Toyota dealership in MO but I think I'll stay away from this dealership. I just wanted to thank the people who gave honest reviews on here. I saved myself a headache by not considering Seeger Toyota as a prospective buyer. read more

we just purchased a new car from Seeger and the sales person John Gilliam was outstanding. He steered us to the best model for our needs and reviewed all car details thoroughly when it was picked up. I highly recommend John for your next car purchase read more

If you're looking to get ripped off and lose brain cells call Seeger and ask for John He is the rudest man child you could hope to get as your salesman. My family has bought their last four Toyotas with Seeger and all had great experiences up until my partner was looking for a car with John. He raised his voice at my partner multiple times, made passive aggressive comments about how he needs to make money too, and worst of all scared my poor mother who was there with us due to his aggression. He gave us an offer to fix scratches on a used car but when we got it to a good price he tried to take away the offer by shaking his head violently. Not only that but also deceived us about a car due to its "clean title" however neglected to say it had clear signs that it had been broken into. What a slime ball read more

I recently purchased my car here and had a very pleasant experience. The team was very personable and informational, without feeling pushy. I appreciated the relaxed environment and on-top-of-it financial team. read more

Seeger Toyota BROKE MY WINSHIELD then ANDY SEEGER VERBALLY ATTACKED ME & won't pay for it! Do not ever go to Seeger Toyota! I am a 67-year-old petite woman and Andy Seeger verbally attacked me after they broke my windshield. We have purchased five cars from Seeger Toyota and on August 15th went to have my oil changed and had scheduled a minor door ding to be fixed. After waiting two hours I was told that the person who was supposed to fix the door ding was not there. I had to re-book yet another appointment to get my minor door ding taken out the following Tuesday, August 22nd. This time I waited nearly 2 1/2 hours, when they came to me and said my car was done. I got into my car, which was perfect when I came in, and I saw they had BROKEN my windshield. Yes, that's right SEEGER TOYOTA BROKE MY WINDSHIELD! When I went back in to the service agent to tell them, they broke my windshield, they denied it and said it was a rock chip and blamed it essentially on me. This was completely untrue. He went back in leaving me for 20 minutes and then I sought out Andy Seeger, the fourth generation president of Seeger Toyota. He's sitting there talking to the service agent and he says they will only pay 50%. I walked up and told them they broke the windshield and they needed to replace it and pay 100% for it. Andy Seeger stood up in a totally hostile, inappropriate behavior and began patronizing me. I was discriminated against as a woman. His intimidating posture was polarizing. He went to my car insisted it was a rock chip, called me a Karen and I called my husband for help and handed my phone to Andy Seeger. Seeger had hostile words towards my husband, then hung up on him, called me a Karen again, in front of his service agent then said he was going to call the police and have me arrested. For what? Seeger Toyota BREAKING MY window!?! And Andy Seeger berated my husband and I with EXTREMELY AGGRESSIVE behavior. My husband feared for my life and well-being as Andy Seeger was unhinged and stood at my window screaming at me. Seeger Toyota BROKE MY WINDSHIELD!!! We have purchased 5 cars from Seeger Toyota and NO ONE SHOULD EVER PURCHASE A SINGLE CAR FROM THEM. Dozens of reviews state the same. Hostile, rude, NEVER AGAIN etc. In response to Christine Seeger what she is saying is completely untrue. My car was perfect. Additionally, not owning up to problems that arise tells customers do not engage with this company. Buyer beware. There was no compassion, there was no conciliatory response. Andy Seger attacked both my husband and I verbally and threatened us. That does not make a good business owner. read more

I had a very Great experience at Seeger Toyota and purchased a 2019 RAV4. My sales rep was George Hobbs who did an Excellent job of showing me all of the features of the car. George covered everything and is extremely knowledgeable about the products. I have never had a car salesman spend that much time with me and answer questions and go over features. If you want a Great experience when buying a car, ask for George !!! Very Nice man!!! read more

BUYER BEWARE: Seeger Toyota sold my pregnant wife a 2020 Toyota RAV4 with a prior unreported accident that was repaired with low-quality, aftermarket parts that rendered the collision detection sensor inoperative, and refused any and all responsibility for amelioration. read more

We want to begin this review with the positives of the service department, we cant say enough about the excellent service from Allan Fexer, David Rowold and David Meier, we have taken our 2009 Toyota Camry for oil changes, tires and various other service, however, our most recent experience (where we paid over $3500.00 for repairs and had to take the car back a week later to fix a problem that should not have happened. Our vehicle was in the service department for over 3 weeks, with little no communication from our service worker, Tyler Nahnsen (his customer service was horrible) and we never received a call back from Service Manager James Buck (after leaving 3 messages) to discuss our concerns. Allan was amazing when we had to take our car back... THANK YOU Allan!! Seeger has lost a loyal customer, we were so disappointed with how we were treated,! You need more people like Allan, David and David!! Sincerely, The Walker Family read more

Worst car buying and service experience I've ever had Jim Buck and Kelly in service are condescending narcissists who will not even apologize when they are proven to have let me and my pregnant gf drive off in a car with coolant intrusion In 2 cylinders which could grenade the engine at any moment. After calling to get a copy of the diagnostic that was performed Kelly hung up on me and said it's not my car so I don't need to give you that info. It is my car my name just wasn't on the service order. I could go on and on about the horrible service I received but will just leave it at that. Never returning and will make sure anyone that I know does not come near this dealership. read more

I gave the car for cellular error but when it does the steering pulls to one side and they say I have to pay $173 to get it fixed.But before that the steering was in perfect condition. read more

Like any other dealer I'd assume. I purchased my Toyota from Seeger many years ago and have always had my vehicle serviced here where I trust the work will be done properly. I generally have no complaints but sometimes the service reps are not as welcoming as they should be. I've dealt with them all and Jeff is by far the most blah. He has a text book friendliness and is not at all genuine. The service cashier ladies are nice enough. What really keeps me coming back is there immaculate waiting lounge. They remodeled it a few years ago and it comes fully stocked with a big television, kitchen stocked with snacks, coffee, vending machines, cold beverages, a kids play room, clean restrooms, comfty seating and Wi-Fi. read more

Seeger Toyota - This better be good - Car Dealers Near Me - Saint Louis, Missouri

We bought a used car from Scott and he was great. No pressure, no hassle deal. Scott's boss, Randy, worked with us as well and was very accommodating. Ken in finance was also great. He did not complicate things and got the best financing he could. read more

Seeger responded quickly am I think I am getting resolution. thank you Seeger Toyota.

I am super disappointed in my experience at seeger service. I took my car in for a battery light that was on. They came back and told me that I need 2800 worth of work. Alternator/belt and radiator/thermostat/ gasket. Kelly told me that there was a leak in my radiator, I told them I just added coolant and it spilled and she replied that the tech- in fact- her best tech! Was the one that found the leak. I called a friend of mine that is a mechanic and he told me to ask for the preassure test results. I called Kelly back and asked if they did a pressure test. She said no. I asked how she knew there was a leak and she again repeated that there was coolant on the radiator. I asked if they can do do the 5 minute pressure test and was told that would be an additional 1.5 hour charge at 180.00 and hour. My mechanic friend was on 3 way. (He was a BMW tech for dealerships for 25 years) we asked if he could come up and do the test himself in the parking lot. Kelly was extremely defensive and clearly didn't want us testing it ourselves. I also asked for the bid to be email to me over 24 hours ago and was told she didn't have time to send it to me yesterday but would send it this morning. They are closed for the day and I still Ave not received the estimate. I am hoping this review will get someone hopping to actually help instead of acting like I am stupid because I am a woman. read more

First, for context I am a 22 year old woman who is buying her first car on her own. I called and spoke with a salesman for about 30min asking a few preliminary questions about timing for a new car being that lead times are so long in the industry right now. Over the course of the conversation he called me "babe" several (7-10) times which really took me aback. I personally found that to be extremely demeaning and was confused why he would not take me seriously when I was asking reasonable, well-researched questions. I can somewhat understand that I may not look like a serious buyer in person being that I am young, but I was shocked that he was immediately so patronizing after only hearing my voice. Regardless, I think it is disrespectful to speak to a prospective customer as such, and I would guess that if my father was the one on the phone he would have spoken to him differently. While he may have thought that this would come off as endearing, for future reference I would recommend not calling women you don't know "babe," especially if you are trying to sell them a $40k car. For the record I have spoken to 4 other dealerships and have been treated with respect and as an adult at each one, so I know it is possible. I am giving 2 stars instead of 1 because this was all based on a short phone conversation, and I would like to give them the benefit of the doubt that this was an atypical experience. That being said, I will certainly be buying from a different dealership, but thanks anyway, babe! read more

Scott did a great job with our deals!! I will recommend 100% Thanks buddy...! See you next time for sure ! read more

I had the worst experience I've ever had with a dealership, and possibly with any company here. I actually like the car and the salesman very much. Everything got crazy in their financial department, though. They supposedly ran my credit and told me the number and said that I had been rejected by a number of lenders they contacted, so Toyota Financial was the best deal I could get. I told them that the credit number didn't sound right-that I had much better credit than that. But he kept insisting and changing the subject. Because I was planning to pay off the loan soon anyway, I went ahead with it. But I called a lender I know and had him run my credit. Every number was 40-50 points higher than what he had said. Plus, they had pulled my credit 8 times! I spoke with Andy Seeger and he was an arrogant jerk. read more

I'm so pleased with the excellent service I received from the Parts Dept. manager today. My key fob broke apart several days ago,so I dropped by the Seeger shop for assistance. While it would have been easy to just sell me A new fob, the Parts Manager examined my fob, pulled it apart, and then compared it to a new fob. He asked to wait abit, and went to the used car area and found the tiny spring I needed. Wow! Such a great attitude, and demonstrated true Customer service. Thanks!!!! read more

I visited the Used Car section of Seeger due to my interest in several RAV4 vehicles available on their lot, and specifically the 2019 I had a particular interest in. I was met by Scott, who seemed to either be tired or somehow perturbed I was even inquiring. I thought the vehicle might have been out of my price range, but again, I went to this location due to having multiple options on lot, and I figured if I couldn't find a middle ground for the 2019, surely I could go with one of the other options available. Multiple times, Scott's curt questions were less exploratory and more aggressive in nature, and not only did he rub me the wrong way, he also made me feel like he really didn't want my business. The nail in the coffin happened when I thanked him, for a second time, for him taking the time to work with me, and he commented, "I don't get paid for my time." Seemed like all he cared about was money, and I was just another dollar sign. After the discussion for the 2019 was over, he handed me the keys to my car as if I had personally attacked him, and I left without exchanging another word. I was happy to leave without even considering one of the other vehicles, despite driving an hour and a half to visit a dealership where I'd thought was a sure fire buy. I wish I had found one of the people all these other 5 star reviewers were getting, because my salesperson was an absolute lemon. read more

My daughter took her Corolla in because the air conditioning wasn't working. Seeger charged us a diagnostic fee and said there wasn't anything wrong. They evacuated and recharged the Freon and put a dye in to check for leaks. They said she should be good. One week later it still wasn't working so she returned for them to look at it again. She was told there wasn't a leak (would see dye) and that she "didn't know how to properly use the air conditioning". She had been driving the car for 8 years! Insulting! They showed her how to set everything, which was how she had it. Since the system was not working, we had her go to another dealer and they found the leak right away. We had to pay another diagnostic fee and pay for the repair, so we are now out $1500 for an AC repair. I called Seegers service department to let them know about the insult and about the fact that they didn't diagnose or fix the problem. They were going to look into her file and talk to the service tech and "get back to me", but of course I never have heard anything. So now I will rate them poorly since they were not willing to even acknowledge my call. read more

This is corny but I can't resist: "Turns out you can trust a used car salesman!" We bought a used SUV (80K miles) from Seeger this summer. So, we get it home and we discover that the mechanics for the seat aren't working. I kind of freaked out thinking that they must have known this and sold it to us anyway. But when we called they took it right back and fixed it for us. Then the day we got it back from them, the AC stopped working--and they fixed that too! Now we have had it for several months with no problem. I think it's great that they fixed those things even though we'd already signed the contract and paid the price, because they could have just said "Let the buyer beware." We appreciate their wanting to sell us a car we really liked, and we do! read more

I would give them no stars if I could. horrible experience. I bought a car from them with an engine malfunction (I didn't know this at the time). when I brought it in for white smoke out of the tailpipe and my engine/fan being loud, I was told by the service manager that it is loud because it's under the awning. I pretty much begged him to pull it back in. took me 20 minutes of research to find out that I am experiencing coolant intrusion. I tried calling them to tell them to stop working on my car, however i was met with attitude that it is not coolant intrusion. fast forward to now 6/10/24, I am currently waiting for the parts from ford to be delivered because after taking it to the ford dealership where the PROPER testing was done, coolant I trust on was confirmed. they are lazy. had my car running for five minutes to "diagnose" it. nothing but jokes. and the service department has shit customer service. they will try to gaslight you, demean you, mock you, and do anything to get out of doing hard work. shame on you. read more

This review is for the Seeger service department... where I sit right now, eating complimentary carb-laden snacks and waiting for my shiny new tires to be installed. I've purchased my last three cars from Seeger and I really like the truthfulness and directness of the people who work here. No issue at all with the sales department! It's harder to find a good service department, though, and I have to say, Seeger fills the bill. I have been trying really hard to find a dealership closer to where I live, but every time I think about changing where we have our maintenance and repairs handled (we have one Honda and one Toyota... don't even get me started on the scruples of St. Louis Honda dealers), I hear horror stories about the tactics in other dealer service departments. Yelp reviews bear this out as well. Better to deal with the devil you know -- but there are no devils here! It's just a pain in the neck in general to maintain a car, but I am so grateful to have a place I trust (and have trusted for years) to return to. This is not "Discount Tire," but for a small premium you get genuine Toyota parts and service, impeccable workmanship, and a service guarantee. And peace of mind -- which is priceless. The only thing that could make me happier would be if the courtesy shuttle traveled more than 5 miles, so I could be sitting at work right now instead of working in the service lounge. read more

Glad I brought my warranty repair work to Seeger after I relocated to St Louis area. While close to job, sold on professional Seeger service staff and timely repair work. Will definitely return, if any additional challenges with my car. read more