Yeah, NEVER coming back here again. F this place, I walk in looking for a wheel lock removal tool…read morethat Napa makes. Common tool. It's their brand. Walk in, dude greats me in Spanish. Apparently this Napa is in Tijuana! I speak Spanish well (I'm mexican) BUT not enough to describe what I need in Spanish, so I ask him in English. "Looking for a wheel lock removal socket". Dude stares at me like it's not his job to sell parts. He grunts a little and says "oh..." stares at his computer, looks at me and says "we don't have that" in broken English, doesn't even try to look up a part. I look at the other Mexican next to him "do you know what I'm talking about?" He types in stuff in the keyboard and says "oh no. We don't have that". So I say "okay, let me google the p/n for you. Look, here it is, on your Napa website. $13" He stares at my phone, types in something and says "oh, we don't have that. No one has it anymore." "So they don't make it or you have to order if?" "It's special order. 2 days" "How much?" "$23 and there is a freight charge of $18" "Why is there a freight charge? It's a freaken 1/2" drive socket. They shit can fit in my pocket" "I don't know.".... Freaken useless people, I hate when the employees act like they are doing you a favor when you walk in. If you don't like your job, quit.

First and foremost, George on the phone was very courteous and professional, even though he takes…read morehundreds of calls a day! It was a pleasure speaking with him! Napa had the best price out of 5 auto parts places shopped. I had an oil leak and had to replace the camshaft seals, timing belt, and water pump. I ordered for pick up and it was ready in a day. The cashiers were a riot, laughing and telling jokes with me while I waited for someone to bring out my parts. Be careful though, he almost didn't give me everything. I had to double-check the parts list before I left, and the guy had forgotten one box. Overall, this was a very good experience! Time will tell to see how these aftermarket parts hold up in my car... 3 weeks later: The mechanic said the seals were trash so he replaced it with ones he had. However, I still have a small leak so it's still tbd if these parts are the problem.... Another 3 weeks later: My trusty mechanic/owner Alex from Value Auto Repair took another look and no more oil leaks!

Where do I start. Well I've been in the Toyota family here since Frank. Everyone here has always…read moretaken great care of me and all of my friends and family. From purchases on multiple vehicles, to services. Never an issue! I own a 2019 Tundra and just went in today to get a 2026 Tacoma! Jonny is hands down the greatest guy to deal with when it comes to purchases and he took great care of my wife on her purchase for her RAV4 as well! Such a breeze to deal with and had me out the door so fast. I'll always be apart of this family! Dalton Toyota for Life!

Carlos was absolutely amazing to work with when I purchased my new 2026 Camry. From start to…read morefinish, he was professional, knowledgeable, and genuinely cared about making sure I found the right car. He answered all of my questions, made the process smooth and stress-free, and never made me feel pressured. His customer service went above and beyond, and he made buying a car an enjoyable experience. If you're looking for someone who is honest, helpful, and dedicated to his customers, I highly recommend asking for Carlos. Thank you for helping me drive home in my new Camry!

Coming from someone that has spent five years working at a parts retail store. I can honestly say…read morethat I do not recommend this location because there's always an excuse to not help the customer versus finding a way to find a solution. I was so embarrassed even asking for help or assistance in the way that I was treated

I needed to replace a plastic T-connector for the upper return hose for my wife's Saab that for…read moresome reason kept failing on us. The guys at the counter were incredibly helpful suggested I replace it with a metal T-connector. Problem solved! I have been here before to buy a battery but this time they really out did themselves and am so glad they have parts that cannot be found anywhere else. I went to several places before I checked these guys out and no one had the part. I of course would have just bought another plastic one, never realizing that a metal one existed.

Came in for service. Armando Lopez was great. He listened and took down my concerns. Everything was…read moreexplained to me in detail and my car was taken care of.

About a month ago I stopped in to Mossy Nissan CV one day…read moreafter seeing a used Pathfinder at another dealer. I was not actually out to buy a new car that day, just looking as my wife's 16yo Rav4 was showing its age. I met a very pleasent young man named Daniel on the lot. I asked him about the used car I saw at the other spot and he was honest saying it was a great deal. We then looked at a few other cars he had and told him I had to bring the boss (wife) back. No pressure, he handed me his card and said thanks for stopping by and he was here if I needed anything. I came back later that day with the wife and we test drove a few models. After meeting his sales manager Abdul they both made us feel appreciated, and like we were more important than the sale. We ended up buying a Pathfinder that day, after trying to find the one we wanted on another mossy lot, Abdul and his team found us an even better one, less miles, cleaner and the wife was overjoyed. Due to it getting late we did some paperwork and decided to pick up the car the next day (our choice, they were willing to deliver it to my house). When we came back to pick it up my son came along and ended up buying a brand new frontier, he had been saving and looking at older 4 runners, but fell in love with the Frontier. I can not say enough great things about Abdul, Daniel and Alejandro (who by the way sold me my Rogue) a week later... Everything from start to finish made us feel like family, no pressure, and made sure we were satisfied. Robert the general manager even checked in with us when we were waiting for my car. I can see why the team there is fantastic, talking to Robert you can see he cares about his customers and his team and is a genuine leader. If you are looking for a new or used car trust Robert, Abdul and their team at Mossy Nissan CV, you won't regret it. Even the dreaded financing is painless with Diego taking care of you... He even came in early to get my paperwork done before I had to go to work. I cant say enough great things about these guys. If you are in the market for a vehicle and want a team you can trust, go to Mossy Nissan CV, you will be writing a review like mine. Thanks guys!!! We are loving the vehicles..

After working with several Mazda dealerships in the area, Westcott Mazda was a night-and-day…read moredifference. From the very first conversation, Julian, Henry, and Sam were transparent, responsive, and respectful of our time. They focused on the actual details that mattered -- pricing, structure, and fit -- instead of using pressure tactics or vague inventory talk. The entire process felt collaborative rather than adversarial, which is incredibly rare in car buying. We completed the deal quickly, everything was exactly as discussed, and there were zero surprises. This is how car buying should be done. Westcott Mazda has earned our trust and our future business, and we'll be confidently recommending Julian, Henry, and Sam to anyone looking for a new car.

10/10 highly recommend this dealership and it's amazing staff. I was in the market to buy a 2026…read moreMazda. I got in contact with Julian through the Costco auto program. Julian got back to me right away and had my car right away. Everything I wanted and more. If you're looking to buy a Mazda look for Julian and his great team Sam, Eddie and Henry. They all helped out is so many different ways in the end they all met my wants and needs including my budget! Thanks guys so much for your dedication and turning my horrible experience over hello Mazda into a breeze here at Westcott! :)

went out truck shopping and luckily ended up stopping by Mossy Automotive Group--and I'm really…read moreglad I did. After visiting a few other dealerships that advertise "what you see on the sticker is what you pay," only to show up and have them start adding so-called "non-negotiables," this place was a completely different experience. Ivan and Willey were amazing to work with. No pressure, no games--just straightforward, honest service. They made sure all the available discounts were applied and walked me through everything clearly. I ended up driving off in a 2026 Ram 1500 with the HEMI V8, and I couldn't be happier with the deal or the experience. What really stood out--even though I came in prequalified through my credit union, they were able to offer financing at a lower APR, which just shows they were looking out for me and not just trying to push a deal. Car buying can be stressful, but these guys made it easy. Mossy definitely earned my business, and I'd highly recommend them to anyone looking for a car or truck without the usual dealership headaches.

"Les voy a contar por qué jamás volvería a Moscy Jeep en Chula Vista…read more Yo fui con la intención REAL de comprar un carro a crédito. Me senté con el vendedor, me pidió información y me corrieron el crédito. Obviamente eso afecta el puntaje. Hasta ahí todo normal. Pero en cuanto llegó un Ferrari azul con varios clientes buscando un Rubicon 2026 personalizado... literalmente me hicieron sentir invisible. Más de una hora esperando mientras atendían a otras personas. Ni una explicación. Ni una disculpa. Ni siquiera el mínimo detalle de decir: 'Ahorita regreso contigo.' Cuando decidí irme, el vendedor todavía me dijo: 'Mándame tus talones de cheque.' Se los mandé. ¿Y saben qué pasó? Nunca abrió el mensaje. Al día siguiente llamé al dealer desde las 10 de la mañana. Me prometieron que me regresarían la llamada... Y jamás pasó. Tuve que terminar poniendo una queja con el encargado de finanzas porque sinceramente sentí una falta de respeto total. No me molesta que atiendan clientes con dinero. Eso es parte del negocio. Lo que molesta es que te hagan sentir menos por cómo te ves, por cómo llegas o por no bajarte de un Ferrari. Porque mi crédito sí lo corrieron... mi puntaje sí bajó... pero la atención desapareció. Y sinceramente, yo sí lo sentí como discriminación por apariencia. ¿Les ha pasado algo así en un dealer?"

The Customer Experience is a 10/10!!! The team makes you feel seen from the moment you pull up…read morethroughout the entirety of the service. Awesome!!! Gabriel scheduled the appointment, Trevor greeted and got me all set up for service and Alexis updated me on the service and checked me out!!! Great Friday!!

Very shady experience at this location…read more I brought in a brand new back right tire sensor from AutoZone. They checked it first, told me it would work, charged me a $25 service fee, and said the car would be ready in 30 minutes. When I came back, they suddenly told me none of the sensor batteries were working and that it wasn't working at all. That made no sense since they had already checked the brand new part before taking my money. After I pushed back and asked for my part and refund, a few minutes later they came back saying, "Oh, it's working now." That alone felt dishonest, and then they also tried to upsell me on lug nuts I did not ask for. I would not trust this location. I recommend going somewhere else.

This branch is superb! First, I yelped about tires, it gave…read moreme several options to choose, but the top most option Yelp gave me was this Discount Tires branch. Read their reviews, clicked their website, searched for the tires I needed. And of course the tires I needed must fit my budget. There were several branded tires that were offering discounts, huge discount. I signed in to get my $80 discount on Yokohama tires that were already on sale. Nevertheless, I called this branch; and the person I spoke to was very polite and helpful. I asked for a quote and asked if I can get the $80 discount being offered by Yokohama. He gave me the $80 discount on my 4 Yokohama tires, plus an extra Military/Veteran discount. Carlos (the rep that I spoke to over the phone) asked me if I want to get an appointment, and I agreed; so he gave me an appointment. Anyway, we just walked in on the same day I spoke to Carlos in to this branch, got in line, and when it was our turn (approximately 7 minutes in line) I told the guy (Saul is his name) that I already made an appointment and I have a record of the tires I needed, and of course the quoted discount amount Carlos gave me. He retrieved my record. The staff in this store are very helpful, polite, friendly, and most of all very transparent and honest. We only waited for a total of 40 minutes (walked-in) and our vehicle is all ready with new sets of tires. There are nearby stores where you can window shop while waiting. I'm recommending this branch 100%. Oh by the way, thank you much Yelp for your guidance in obtaining what I needed; you are simply the best!

This was by far the worst customer service experience I've ever had…read more For over 3 months, Discount Tire kept calling me, claiming I never paid for my TPMS sensors and that I still owed them money. The manager, Samuel, was rude from the beginning and even told me I had "got free sensors." After telling me he wouldn't contact me again about the issue, he turned around and charged my card $1,756 without telling me. After going back and forth with Samuel he kept insisting the charge was correct and that I hadn't been double charged. When I said I was going to call corporate, Samuel got defensive and told me corporate wouldn't help because "only I can give you your money back." He also claimed the charge on my account was just a hold and that my original invoice from March had never actually been completed. After getting nowhere Samuel, I told them I was prepared to take them to small claims court over the $1,756 If the issue wasnt resolved. 3 days later, a different employee called me and admitted I was right the whole time. They found that my card had in fact been charged twice and told me I'd be getting a refund within five business days. After more than three months of phone calls, arguing, and being told I was wrong, they finally admitted their mistake. An apology would go a long way but I doubt I will hear from them again If you decide to do business here, I'd recommend keeping a close eye on your bank statements. And if you've been a customer before, I'd also suggest asking them to remove any credit or debit cards they still have saved on file. I definitely won't be coming back.