Friendly folks, good parts and awesome prices check out Tennessee Auto Salvage Today!read more

The SUV I bought last year is missing the antenna and part of the antenna base assembly. It was all…read morethere when I bought it, but the base broke at some point. My boss said he sees glue remnants on the part that is still attached to the roof, which indicates someone broke the base before I bought it, and it eventually fell off. Ever since I noticed it was broken a few months ago, I've been trying to find the antenna assembly at a decent price. I found it online for about $150 or more, but kept an eye on several salvage places in the area using their online databases. I finally found it recently at one in Greenbrier. That's a bit of a drive for me, and they are only open Monday through Friday from 8 AM until 5 PM, the same hours I am at work in Nashville. The guy I spoke to at TN Auto Salvage offered to see if one of their drivers would deliver it, and he found someone. I called them day before yesterday and today someone delivered it to me. They charged $45 for the antenna and base assembly, which they removed from the car for me, and another $10 for delivery. EXCELLENT service. I would highly recommend doing business with them if they have what you need.

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!

They locked their doors at least 10 minutes early. It was raining, my wiper blade busted, and I'm 8…read moremonths pregnant. I couldn't see to drive. They were the closet shop to me and ignored me when I tried the door. Very disappointed.

Fabulous customer service! The folks here are friendly, helpful and knowledgeable. We stopped by…read morehere with car troubles on the road to a family vacation and it was reassuring to see such good people in a foreign place. This shop deserves your patronage.

I haul 2 tons a year to Shrum's including brass, copper and aluminum. I never have any issues with…read moretheir service or how long it takes me to get in and out. I usually go about 10:30 AM or 2:30 PM. The man running the grapple is a wizard. I've seen him pick the aluminum gutters out of my steel pile off the back of my trailer from 50' away. Don't go close to lunch time.

Eh, I guess they are about as 'fair' in metal as any other place. The time it takes to get your…read moremetal unloaded and out of there however is crazy. Note they do go to lunch at 11:00am and you can't get service during that time. It's tucked way back and has some steep drop offs on either side of the road. Make sure you know how to pull a trailer.

No stars! Im an old retired GM Mechanic. You can't BS me about any kind of repair especially the…read morelight trucks. On Nov 19 as scheduled I brought my 2021 Trail Boss with a check engine light on for service. On December 13 I finally got the truck back. Only lacking 2 days being a Month! The truck has 23104 miles on it now and am crossing my fingers I don't need anything else other than an oil change! Terribly disappointed with the way I was treated by the employees of Payne Chevrolet they have lost my trust. Have purchased many new vehicles in my 75 plus years and not once have I ever experienced such issues like this! Kenneth Lyles-Springfield Tennessee

Purchased a vehicle from them, fell for the "lifetime power train warranty" however when I needed…read moreto use it it couldn't be honored based on a technicality. Engine oil had to be changed every 5k miles instead of going by General Motors service guide. So they did not handle a transmission failure over an engine oil change. Furthermore, while working through this issue I was talked to as if I'm a child by their finance manager who told me how thankful I should be that they're willing to even consider paying for any part of this repair and how I need to be more responsible, this and that. Using condescending phrases and tone to make me feel as if I owe her and that I'm clearly irresponsible and she needs to educate me on how to handle myself. Basically scolding me and teaching me a lesson, as a 38 year old successful and professional man with a resume that would make her embarrassed had she known exactly who I am and what I do. I was completely disrespected and frankly I'm embarrassed for her and the business she represents. I called the general manager afterward and explained the situation to him, he assured me he'd take care of it. When I went there in person I attempted to have a professional conversation about my experience with said person, who immediately started yelling to get out of her office and started yelling for help. Saying she didn't say anything cross to me and she doesn't have to put up with me (Clearly she had not been spoken to about this by the manager as previously mentioned). While maintaining my position and composure, I waited for her and whoever she felt like she needed to return and continued to explain how I am a customer and I'm not satisfied with my experience and that I am absolutely within my rights to have this conversation with them or anyone they feel needs to be involved. I explained I'm calm and professional, and I don't have to be dismissed just because this person doesn't think she had to own her shortcomings. In conclusion, My experience was extremely disappointing and I can't suggest anyone do business with them. It's unfortunate that people must fight for basic respect as a paying customer.

Popped a tire on the highway and limped my car to this shop. They gave me a fast quote with no…read morehidden fees and had my tire fixed in less than 30 minutes.

From the owner: New and Used Tires, Implement Tires and Repair, Wheels…read more Products: Lug Nuts, Adapters, Spacers. Services: Mount and Balance on up to 30" Wheels, Installations, Flats Repaired, Plugged or Patched, Buy, Sell and Trade Tires, Special Orders Upon Request, Multi-fit Option - We Can Make Any Set of Wheels to Fit Your Car. Brands: Goodyear, Michelin, Toyo, Nitto, Duron, Pirelli, Hankook, Eagle, Boss, Status, Moto Metal, American Racing, Helo, Asanti. Location Facts: Next to A1 Pawn shop.

the boys at Tommy's treated me right. They did a wonderful job with my BBC..I totally recommend…read morethem to anyone needing engine work.