Today is my first time ever calling this place, they put you on hold and then after awhile it rings…read moreagain and then it goes to a full mailbox, how do you do business with a place that won't take your call, really unprofessional especially when you call them back and right away they put you on hold and still no answer! that is bad business! They don't even give you a chance to speak at all they just say hold and put you on hold, I guess they are better off with out the phone in costumers, they are missing out in a lot of business, it is a total disrespect to everyone that is trying to get what they need for their vehicles. this is a place is not serious in doing their job

I'm calling an they won't answer the phone told me numerous of times an hr an half now it's going…read moreon 2 an half hours an I'm calling an still not answering very poor customer service also I forgot to mention they put me on hold an sent me to voicemail after that

I needed an alternator for my truck that no one else had. They had to special order it for me but I…read morewas not able to come in and put a down payment down that same day told them that I will be in the next day for the down payment down so they can order the part when I made it to the store the next morning the part had already been ordered and was waiting for me on the counter. It was a better than I expected price for the part and everyone there was very helpful when I had questions I will definitely be ordering my parts from this place again thank you guys

From the owner: Opened in 1990 and located in Berwyn, IL, Cicero Auto Parts is an independent, family owned auto…read moreparts store. We provide the area with high quality aftermarket replacement auto parts. We have a large inventory in stock and have access to many more parts at our warehouse location. We always strive to get the customer the right part the first time and do it faster than the competition. We carry premium brands and private label parts such as: Brakes Electrical and batteries Fuel system Radiators and cooling Air conditioning Engines We have parts for all popular makes and models. Our knowledgeable staff will help you find the right part the first time. Call Cicero Auto Parts today for the parts you need and the service you deserve.

Good worker and good job and good price I recommend anyone that's need work and good price this…read morewill be the place

I needed a new muffler and bracket and brought it to Mavis out west because I was in the area,…read moreafter a full day of waiting they ordered the wrong muffler and a day was wasted. When I got back to the Berwyn area my trusted mechanic of 20 years said to go to them and they can do it quicker and cheaper than he can. I brought it in today and a very good price and when I asked if it will be done today, they said if you can wait 20 minutes it will be done. They are rock stars and I absolutely recommend them!!!

The worst never take your car there they'll half way fix it give you then having to keep coming…read moreback my car has been in mike shop since April 2024

First of all they didn't repair my car correctly after paying them $3400 to replace the motor. I…read moregot my car back and it was the same issues plus it had lots of scratches and dents on the door that wasn't there during the time the car was dropped off they claimed they did not do it. I showed them photos because I just got the car detailed. Took the car home turned it off and the car did not start and was doing the same thing. They came and got the car in front of my house took the car back in for repairs. They said they changed the battery however they kept my car for a week and a half longer now, I believe they really changed the engine. Now my car has huge scratches underneath the bottom. The interior has footprints on the seat. Looks like a oil base. These people have horrible communication and do not take accountability for all of these scratches and dents that are on my car. I highly recommend that no one goes there with a nice car to have service done please go to a reputable ASE certified mechanic if anyone have any questions. Feel free to email me. Do not take your car there.

I was in need of a auxiliary battery for my Jeep JL. After going to the competitor Autozone, they…read moresent me on a wild goose chase to two stores assuring me the battery was at each location. I actually had them verify that it was there in the phone. Upon arrival, they told me it was a computer glitch in the inventory. Clearly was fed up at this point. I called O'Reilly's on Harlem and they confirmed they had the battery. Drove tot he store and they did. I was in and out. They also honored a veterans discount. This is now my go to auto parts store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Joshua fixed my car today, my left bulb was out and I hadn't any clue how to manage fixing this…read more Yeah, I'm a rookie and so thanks to him I was able to go home without a parking ticket! Thank you Josh!!!

When I was in college and would come home to visit dad in Berwyn, I would sometimes need to change…read moremy oil. I've been shopping at Murray's for years to buy oil, filters, pretty much anything I need to keep my car's engine happy. I've always received good service from the staff (and I might add that they were always well staffed) there and the check out girls have always been friendly. In fact, I bought all my auto supplies in Spring 2008 for last summer at this Murray's. Flash forward to June 2009: It's oil-changing time! Time to go to Murray's! I enter anticipating the check-out girls and service desk dude. I freeze in my tracks. Where are the check-out registers? Where's the service desk? The counter in the back has been shifted to the side of the store where the entrance is, and there are just 2 guys working the whole store. They get parts from the back for people who need help and explanations how to fix their own cars, answer the phones, AND they and they have to ring up all the customers! At 2pm on a Saturday afternoon, you'd think they'd be better staffed than that. Where were the check-out registers? Where were the check-out girls? There were not even any girls to check out! (Yeah, I go to the auto store on Saturday afternoon to meet chicks...heh). I waited in line all too long to buy 5 quarts of Penzoil and a FRAM filter. Also, I noticed the store was not nearly as clean it used to be. What happened? Turns out O'Reilly Auto bought Murray's parent company, CSK. I get it. LET'S CUT COSTS. Well, Mr. O'Reilly, I will take my business elsewhere from now on.

Accidentally forgot my wallet there today. They searched my phone number in their system, and gave…read moreme a call. Was able to pick up my wallet before they closed. Thanks guys!

I had to go and get one of my turning signal lights replaced on my car. So, I stopped into Advance…read moreAuto Parts. I like coming here because the staff is super friendly and knowledgeable when it comes to cars. Johnny the store manager is awesome. He is always attentive to customers and his staff. Whenever, someone walk inside this location the staff always greets you with a smile. If they don't carry certain parts that you need at their location. Don't worry the staff is quick to look up another location to help get you the parts that you need. Better yet.. They will have the parts shipped to their location for you to pick up in a day or two. Each staff member is trained professionally and has great customer service skills. Very patient & don't mind assisting you.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

The "family" treatment is shouting at customers? That's what they did. 50 years of experience are…read moreuseless. My car had tire lights on, you gave me a bad diagnosis saying it was a sensor, when it only needed air. You are a fraud and so are the prices of your business.